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Sheraton Indianapolis City Centre Hotel

4.0 star property

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Photo gallery for Sheraton Indianapolis City Centre Hotel

Outdoor pool
Lobby
Room, 2 Double Beds (View) | View from room
Garden
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    ‪9 min walk‬
  • Lucas Oil Stadium
    ‪16 min walk‬
  • Indianapolis Zoo
    ‪4 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (View)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (View)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Indianapolis City Centre Hotel

Hotel with a 24-hour fitness center, steps from Soldiers and Sailors Monument
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Indianapolis City Centre Hotel. During your stay, you're just a quick walk from Gainbridge Fieldhouse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Alexanders Bar and Grill
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Soldiers and Sailors Monument and 6 minutes by foot from Circle Center Mall
  • Cats and dogs welcome for a fee
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This Indianapolis hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Alexanders Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 575 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

otabek

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

8/10 Good

Hayley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room clean and quiet. Their parking garage is under construction and their only other option is to pay for a $50 a night valet service.
Stayed 1 night in Jan 2025

10/10 Excellent

Trimika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient to gainbridge greenhouse even during a snow storm. I enjoyed my stay. No complaints
Stayed 2 nights in Jan 2025

8/10 Good

jennifer

Travelled with family
Friendly staff, rooms are dated and could use a refresh.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Great view. Less expensive parking not far on Illinois street.
Stayed 1 night in Jan 2025

4/10 Poor

Terriana

Would not recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Marlene

Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was extremely clean! Staff very friendly and welcoming! It was extremely easy to get our car valeted for the night as well!
Stayed 1 night in Dec 2024

6/10 Okay

michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, staff & service
Hotel was overly hot and room was hot
Stayed 1 night in Dec 2024

6/10 Okay

Ian

Stayed 1 night in Dec 2024

10/10 Excellent

Karen, Mount Morris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this place for an anniversary stay. They were so kind and gave us a few "extras" to celebrate. Easu to walk to great dining and shops. Also had a great voew from pool. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

CHARRAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

JENNIFER, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Romano

Liked: Cleanliness
Awe stay
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not worth the price.

We were in town for a comedy show at Gainbridge. It was also B1G championship weekend, so rooms were expensive. We understand supply/demand pricing. But, this room was not worth anywhere near the $500 we paid for one night. The thermostat/heat didn’t work despite running all night long, the toilet leaked every time we flushed & the room was tiny. I can deal with the size of everything else is at least decent as advertised. The resolution from the hotel??? They gave me extra points to their rewards program. It is a decent location, very walkable to Gainbridge and other downtown attractions and we had a nice view of the war memorial’s holiday lights.
Stayed 1 night in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Stayed 3 nights in Dec 2024

4/10 Poor

Kerrie, Henderson

Travelled with partner
Disliked: Property conditions & facilities
The individuals at the front desk were not friendly. It was more like I’m waiting on you because I have to attitude. When we got to our room (1030- don’t let them put you in this room) we quickly noticed a very loud gurgling noise coming from a vent in the ceiling. Maintenance came and drained multiple 5 gallon buckets of water from whatever tank was in the ceiling and left. However the gurgling sound never went away. This along with construction and the noise will make me skip this property the next time I need to book a hotel in Downtown Indianapolis.
Stayed 1 night in Dec 2024

6/10 Okay

Bradley

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was miserably hot all night with no way to cool it down. It was also pretty outdated with peeling wallpaper, slow draining tub, and bathroom mirror falling apart. Parking fee is outrageous. But friendly staff, great views of monument circle, and very walkable area.
Stayed 1 night in Dec 2024

4/10 Poor

Wesley

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were freezing. My room never got above 61 degrees though I tried to bump up the air. I slept in sweat pants and sweatshirts the entire time. Clean but cold.
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024