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Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Indianapolis Downtown on the Canal

View from property
Suite, 2 Bedrooms
Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
350 W New York St, Indianapolis, IN, 46202
  • White River State Park
    7 min walk
  • Stixx
    3 min walk
  • Indianapolis Station
    17 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    19 min drive

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms

  • 51 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Canal View

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed with Sofa bed, Canal View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed with Sofa bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sheraton Indianapolis City Centre Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1005)
The price is €625
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Sheraton Indianapolis City Centre Hotel

About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

Riverwalk Indianapolis hotel in Downtown Indianapolis with free breakfast
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal's great location gets high marks from our customers. During your stay, you're just a quick walk from Central Canal. Free breakfast, free WiFi in public areas, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • WiFi for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Indiana State Capitol and Eiteljorg Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn by Marriott Indianapolis Downtown on the Canal offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Indianapolis Downtown on the Canal. Parking is available for a fee. A complete renovation of Residence Inn by Marriott Indianapolis Downtown on the Canal was completed in March 2020.

This 3-star Indianapolis hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – March 2020
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 320 out of 612 reviews" "
Rating 8 - Good. 163 out of 612 reviews" "
Rating 6 - Okay. 71 out of 612 reviews" "
Rating 4 - Poor. 35 out of 612 reviews" "
Rating 2 - Terrible. 23 out of 612 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tiffany

Travelled with partner
Liked: Staff & service, amenities
The room was extremely dirty but could have been cleaned better.
Stayed 1 night in Sep 2024

4/10 Poor

Roberta, LAFAYETTE

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Stayed 3 nights in Aug 2024

10/10 Excellent

Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is extremely slow, though the staff was nice, food was good, rooms were clean.
Stayed 2 nights in Sep 2024

6/10 Okay

Naomi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The size of these rooms is terrific for long-term stays and the staff is great. I did find it noisy as sound traveled from upstairs, and I found the property a bit confusing to navigate.
Stayed 3 nights in Sep 2024

6/10 Okay

Karin

Stayed 2 nights in Sep 2024

4/10 Poor

Brett

Disliked: Property conditions & facilities
The bathroom was not cleaned well.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fun hotel right on the canal. Exceptional staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Francis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with this place. First, I requested for a room with a Stand Up "walk-in" shower, They told me it's available, then gave me a shower with a tub. 2nd, they make you pay $30.00/ day for parking when they're parking lot is empty. I go up, I start cooking for dinner, and now the vent for the the "full kitchen" doesn't work. Now my room smells like bacon. Lady at the front desk says they'll send somebody; only to find out an hour later that she was just going to document it, and have somebody the next day. It's not about how messed up it is and how fast you can fix things, it's about setting the expectation of when you can fix it and what you can do in the mean time. 2 day, toilet doesn't flush. At this point, you just get used to stuff not working. Mind you, this $146/ day a 3day x $30 = $90 parking. I will be travelling every month to indianapolis to handle accounts. I will not be staying or recommending this hotel. From the Philippines, to Hongkong, to China, to the whole US, this is the worst hotel. You should get a ZERO rating.
Stayed 3 nights in Sep 2024

2/10 Terrible

Cierra

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The GM was rude and when o asked for advertised services he said if you don’t like it, yoi can check out early. So I checked out early as soon as I found a better place to Stay.
Stayed 3 nights in Sep 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property to downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room although was difficult to get tv going. Bed. Little soft for my preference
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing and I had a great view of the canal, we truly enjoyed our stay! Devin at the front desk was so polite and friendly and he really improved the quality of our stay! Thx Devin
Stayed 4 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleep
Stayed 1 night in Aug 2024

6/10 Okay

Dan

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, excellent facilities. Enjoyed my stay
Stayed 4 nights in Aug 2024

2/10 Terrible

Allison

Disliked: Staff & service
We had our reservation for this specific hotel relocated to a different hotel 20 miles away due to a “long term resident” extending their stay. Notice was given same day as check in around 1100 with a 3 pm check in time. We picked the specific hotel due to location. Very poor customer service, no mention of discount due to relocation or any other offer, just notification that we were being moved. Asked for full refund.
Stayed 1 night in Aug 2024

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

WANDA

Travelled with family
Great stay. Loved walking along the canal
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for downtown
It was ok. We needed a spot for traversing downtown. Convenient for walks on the canal. Which is why i chose it. Doors to get out without having to go thru front desk. I loved the bed. We did not spend alot of tume in the room
Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Stayed 5 nights in Jun 2024

2/10 Terrible

Lauren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room was flooding and got moved to second room where the toilet didn’t work.
Stayed 1 night in Jul 2024