Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Indianapolis Downtown on the Canal

Exterior
Indoor pool
Suite, 2 Bedrooms
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Breakfast included
  • Gym

Explore the area

Map
350 W New York St, Indianapolis, IN, 46202
  • Indiana State Capitol
    5 min walk
  • White River State Park
    7 min walk
  • Eiteljorg Museum
    10 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    19 min drive

Room options

Suite, 2 Bedrooms

  • 51 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom

  • 46 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Canal View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

Riverwalk Indianapolis hotel in Downtown Indianapolis with free breakfast
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal's great location gets high marks from our customers. During your stay, you're just a quick walk from Central Canal. Free breakfast, free WiFi in public areas, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • WiFi for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Indiana State Capitol and Eiteljorg Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn by Marriott Indianapolis Downtown on the Canal offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Indianapolis Downtown on the Canal. Parking is available for a fee. A complete renovation of Residence Inn by Marriott Indianapolis Downtown on the Canal was completed in March 2020.

This 3-star Indianapolis hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – March 2020
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 606 reviews" "
Rating 8 - Good. 160 out of 606 reviews" "
Rating 6 - Okay. 71 out of 606 reviews" "
Rating 4 - Poor. 34 out of 606 reviews" "
Rating 2 - Terrible. 23 out of 606 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room although was difficult to get tv going. Bed. Little soft for my preference
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing and I had a great view of the canal, we truly enjoyed our stay! Devin at the front desk was so polite and friendly and he really improved the quality of our stay! Thx Devin
Stayed 4 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleep
Stayed 1 night in Aug 2024

6/10 Okay

Dan

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, excellent facilities. Enjoyed my stay
Stayed 4 nights in Aug 2024

2/10 Terrible

Allison

Disliked: Staff & service
We had our reservation for this specific hotel relocated to a different hotel 20 miles away due to a “long term resident” extending their stay. Notice was given same day as check in around 1100 with a 3 pm check in time. We picked the specific hotel due to location. Very poor customer service, no mention of discount due to relocation or any other offer, just notification that we were being moved. Asked for full refund.
Stayed 1 night in Aug 2024

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

WANDA

Travelled with family
Great stay. Loved walking along the canal
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for downtown
It was ok. We needed a spot for traversing downtown. Convenient for walks on the canal. Which is why i chose it. Doors to get out without having to go thru front desk. I loved the bed. We did not spend alot of tume in the room
Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Stayed 5 nights in Jun 2024

2/10 Terrible

Lauren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room was flooding and got moved to second room where the toilet didn’t work.
Stayed 1 night in Jul 2024

8/10 Good

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. They do housekeeping every other day. So if you need towels, toiler paper etc, you need to go to the front desk. I was supplied with everything I need! Breakfast is really good! Would stay here again!
Stayed 5 nights in Jul 2024

8/10 Good

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very cleananf room service was good. The tv keep going black while watching it
Stayed 5 nights in Jul 2024

6/10 Okay

Mona

Travelled with family
Disliked: Amenities
Pay parking, staff not always available, hotel is just average
Stayed 4 nights in Jul 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the sheets and blankets for pull out sofa were stored in a sealed bag in the closet. Must have been in there a long time because they smelled funky. Otherwise everything was awesome. Nice location right on the canal. Full kitchen. Friendly staff and great breakfast. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Randy

Travelled with family
The room was not as clean as we what we are accustomed to from Marriott Hotels. The tub was very dirty. We were just careful where we placed items like suitcases.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher, North Liberty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The canal was beautiful and a nice walk with a cool little Italian place down the canal, close to the hotel, that served espressos, Italian ice, and gelato.
Stayed 2 nights in Jun 2024

8/10 Good

ma de lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint the inn claimed that Expedia didn't reserve a room so we charged twice once from Expedia the other from the inn. It was corrected and the cleaning were tops.
Stayed 1 night in Jun 2024

8/10 Good

Austin

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Mathew

Stayed 1 night in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
Stayed 1 night in May 2024

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was above and beyond great
Stayed 2 nights in Mar 2024