Holiday Inn Indianapolis Carmel, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Indianapolis Carmel, an IHG Hotel

Exterior
Property amenity
Breakfast and dinner served
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
    Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
251 East Pennsylvania Pkwy, Indianapolis, IN, 46280
  • Riley Hospital for Children at IU Health North Hospital
    7 min drive
  • IU Health North Hospital
    7 min drive
  • Woodhouse Day Spa
    8 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    34 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Courtyard View

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Double Beds, Courtyard View

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Indianapolis Carmel, an IHG Hotel

Suburban hotel with a health club and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Indianapolis Carmel, an IHG Hotel offers 171 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Indianapolis Carmel, an IHG Hotel. During your stay, you'll be close to Fashion Mall at Keystone. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 9 minutes by car from Fashion Mall at Keystone and 12 minutes from Dave & Buster's
Holiday Inn Indianapolis Carmel, an IHG Hotel offers its guests an indoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Indianapolis Carmel, an IHG Hotel. Self parking is free.

This 3.5-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hoosier Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 5-15 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Hoosier Bar and Grill

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge (on request)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2497 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Fireplace in reception
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Indianapolis Carmel
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel Hotel
Holiday Inn Carmel Hotel
Holiday Inn Carmel
Indianapolis Carmel, An Ihg
Holiday Inn Indianapolis Carmel
Holiday Inn Indianapolis Carmel, an IHG Hotel Hotel
Holiday Inn Indianapolis Carmel, an IHG Hotel Indianapolis
Holiday Inn Indianapolis Carmel, an IHG Hotel Hotel Indianapolis

Holiday Inn Indianapolis Carmel, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1004 reviews" "
Rating 8 - Good. 326 out of 1004 reviews" "
Rating 6 - Okay. 104 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected from Holiday Inn, great stay, great breakfast, friendly staff, and convenient, but I definitely paid for those features.
Stayed 1 night in Aug 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Value
Bed was comfortable, surrounding area was very nice, breakfast buffet was very good
Stayed 1 night in Aug 2024

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

senol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

curtis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean, great breakfast, but staying on highway side a bit loud as its right off the freeway
Stayed 1 night in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

John David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Dohyun

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Donna

Liked: Staff & service
Over priced
Stayed 3 nights in Aug 2024

4/10 Poor

Jenny

Business traveller
Disliked: Cleanliness, amenities
Dirty, sticky feeling carpet in hotel room. The rest of the property seemed clean. Bartender disappears for long periods of time and is not friendly or interested in answering questions regarding the very limited menu. Side door to the far side of the parking lot was locked the morning of checkout. So had to drag all my luggage through the hotel and around the outside of the building even after asking front desk staff if this could be unlocked to get out to the parking lot easier. It had been unlocked the rest of my stay, but locked the morning I was checking out. Breakfast staff were very friendly and accommodating.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sue

Business traveller
Liked: Cleanliness, staff & service
I was not able to control the air conditioner. I had to put pillows over the vents because it was freezing.
Stayed 1 night in Aug 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Justin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Next to the hospital
Stayed 1 night in Jul 2024

4/10 Poor

Tracee

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Extremely thin walls so heard everything going on outside our room. Light came in under door. Rooms need updated. Breakfast was lacking
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay, w. room for improvement
Hotel was a decent stay. The dining area was great and the breakfast buffet was very good/cheap. Recommend it. Only complaints are it's right on the highway so if you get a room on that side & are a light sleeper, the highway noise will keep you up. Had to switch rooms. Also the TV doesn't have a menu/guide, so picking a show requires you scroll channels one at a time - ridiculous in this day and age. Also, there was no indication of any recycling there and all the plates, utensils, cups, etc..in the dining area are plastic/disposable. Lastly, the place isn't cheap...
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Clean front desk staff was professional and polite
Stayed 3 nights in Jul 2024

8/10 Good

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it’s a nice hotel with some dated accommodations. The elevator was slow. The staff would not allow us to get a joining rooms though they were promised. We were told it was an option. The staff and housekeeping did a great job.
Stayed 3 nights in Jul 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy hotel! We were in rooms right next to the interstate on the first floor and couldn’t hear the cars at all. Very quiet and pretty!
Stayed 1 night in Jun 2024

10/10 Excellent

James, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet and safe
Stayed 1 night in Jun 2024

4/10 Poor

Michelangelo

Stayed 1 night in Jun 2024

10/10 Excellent

Dimitriy

Stayed 3 nights in Jun 2024