Holiday Inn Express Hotel & Suites Indianapolis North Carmel, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Indianapolis North Carmel, an IHG Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Pool
Suite, 1 King Bed with Sofa bed, Non Smoking (Feature) | Living area
Property amenity
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9797 N Michigan Rd, Carmel, IN, 46032
  • Hoosier Heights Indianapolis
    14 min walk
  • St. Vincent Indianapolis Hospital
    4 min drive
  • SportZone
    8 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    26 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Indianapolis North Carmel, an IHG Hotel

Hotel with free breakfast, in the vicinity of St. Vincent Indianapolis Hospital
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Indianapolis North Carmel, an IHG Hotel offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Indianapolis North Carmel, an IHG Hotel. During your stay, you'll be within walking distance of Hoosier Heights Indianapolis. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from St. Vincent Indianapolis Hospital and 12 minutes from IU Health North Hospital
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Indianapolis North Carmel, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Carmel hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (732 square feet)
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Portable shower seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Indianapolis North Carmel
Holiday Inn Express Indianapolis North Carmel
Holiday Inn Express Hotel Suites Indianapolis North Carmel

Holiday Inn Express Hotel & Suites Indianapolis North Carmel, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 608 reviews" "
Rating 8 - Good. 172 out of 608 reviews" "
Rating 6 - Okay. 58 out of 608 reviews" "
Rating 4 - Poor. 35 out of 608 reviews" "
Rating 2 - Terrible. 15 out of 608 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and the breakfast was good. The staff was not helpful at all. I asked several staff members a question and they didn’t seem to want to be bothered. Our bed was not made one day. I had to go to the dining area to got more cups for the room.
Stayed 6 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Carmel
The hotel was clean and quiet. Beds were very comfortable. Breakfast was better than a lot that I have had. Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Brad

Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Business traveller
Liked: Cleanliness
Large room
Room was nice and large. Room smelled musty and was noisy if a/c was not on. Ok breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean and comfortable. My only complaint there is that I soaked in the bathtub for a bit, and I couldn't reach the soap dispenser from tub level! The rest of the hotel seemed very clean, as well, but we didn't have time to use the pool or fitness room, so I can't critique those. The breakfast was amazing! The was a wide choice of both hot and cold breakfast items...protein, fruit, etc. There was plenty of parking, and it was well lit and well tended. However, when we returned to the hotel after dark, the only parking available was in back, and we weren't comfortable parking back there and walking around. We assumed, but weren't sure if, our key cards worked on the outer doors on the sides of the building. Ultimately, I found an end spot tucked near some shrubbery that I could squeeze into. Desk staff seemed competent but was unfriendly. Cleaning and maintenance staff seemed polite and friendly when we ran into them. There's a restaurant next door that I understand to be great, but we didn't have an opportunity to try it.
Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Stayed 1 night in Jul 2024

8/10 Good

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a medical facility we had to go to
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Very quiet at night! Very clean.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Excellent stay, comfortable and good location. Friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Aracelis

Stayed 2 nights in Jul 2024

10/10 Excellent

Jan

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Property conditions & facilities
Very friendly and efficient desk personnel.
Stayed 1 night in Jun 2024

8/10 Good

gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno !
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Front Desk lady acted as though she didnt want to be there. Seemed like she didnt want to be asked any questions. Also we had Ants in our room( on floor and on bed). Never again.
Stayed 1 night in Jun 2024

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ill be back.
Hotel exceptionally clean. Very comfortable bed. Breakfast was above par for a free breakfast, I was suprised! Thank you.
Stayed 1 night in Jun 2024

6/10 Okay

Gregory

it had a blower in the room drying the carpet. I was not told about this ahead of time. carpet around my bed was wet.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with family
The staff was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Caprice, Fort Wayne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was super helpful with check-in
Stayed 1 night in May 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really worked out for my trip..close to expressway, food, etc.
Stayed 2 nights in May 2024