Hilton Garden Inn Indianapolis/Carmel

3.0 star property

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Photo gallery for Hilton Garden Inn Indianapolis/Carmel

Exterior
Indoor pool, open 6:00 AM to 10 PM, pool loungers
Free self-parking
Reception
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Hot tub

Explore the area

Map
13090 Pennsylvania Street, Carmel, IN, 46032
  • Center for the Performing Arts
    ‪4 min drive‬
  • IU Health North Hospital
    ‪5 min drive‬
  • Fashion Mall at Keystone
    ‪12 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Suite, Accessible

  • Sleeps 5
  • 1 King Bed

Two Doubles with sofa bed

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Accessible Two Doubles with sofa bed

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Accessible

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hilton Garden Inn Indianapolis/Carmel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Indianapolis/Carmel offers 110 accommodations with MP3 docking stations and video-game consoles. Select Comfort beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Indianapolis/Carmel. During your stay, you'll be within walking distance of Franciscan Health Carmel. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by car from Grand Park and 12 minutes from Fashion Mall at Keystone
  • Cats and dogs welcome for a fee
Hilton Garden Inn Indianapolis/Carmel offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 1266 square feet (118 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Indianapolis/Carmel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Carmel hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,266 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 1 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.95 for adults and USD 8.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel Carmel
Hilton Carmel
Hilton Garden Inn Carmel
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel
Hilton Garden Inn Indianapolis/Carmel Carmel
Hilton Indianapolis Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel
Hilton Garden Inn Indianapolis/Carmel Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel Carmel

Hilton Garden Inn Indianapolis/Carmel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ann E.

Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little surprise
It was good over all. Got an early checkin which was great and the staff was friendly. I booked it thru Hotels.com and took the booking protection in the event something changed. It did change and I had to leave a day earlier. It might be nice if in the Hotel’s policies it actually states clearly that if you book with a third party partner, Hotels.com, like I did, that you cannot get a refund from the hotel itself if you make changes.
Stayed 2 nights in Dec 2024

6/10 Okay

kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. No issues. Traveled lgbt couple.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful people
Stayed 5 nights in Dec 2024

10/10 Excellent

Terry

Stayed 1 night in Dec 2024

10/10 Excellent

Keri

Stayed 2 nights in Dec 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Did not spend a lot of time at hotel. No complaints.
Stayed 1 night in Dec 2024

10/10 Excellent

Guruprasad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking. Room was a little cramped but clean and great TV options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Great stay with clean rooms. Very easy to check-in. Beds were good didn't care for the pillows. Should have 2 options of pillows
Stayed 1 night in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
The gentleman at the front desk was very kind when we checked in to our room. The hot tub was nice. The room was clean on a surface level but could use a deep clean on the bathtub and the floor grout lines. The bed was incredible uncomfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Katy

Stayed 3 nights in Dec 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked that their were amenities like a pool and workout room. I would rather have free continental breakfast offered rather than a $15 breakfast. There was also a leak in the hallway outside of my room. The staff did address it quickly and workers were fixing the problem before I left the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to local restaurants and events.
Stayed 1 night in Dec 2024

2/10 Terrible

Leslie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice area however when I turned the folitted sheet down to check and make sure there were no bugs the mattresses on BOTH beds had disgusting stains all over them!!! The room smelled really bad as well. I didn’t want to complain so I slept on my side next to the cold window all night just so I wasn’t touching any of the stains.
Stayed 1 night in Dec 2024

10/10 Excellent

Leslie

Liked: Staff & service
Close to St. Vincent’s.
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good over all. Felt safe and it was clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Slow check-in because the computer was not working. Please improve!
Stayed 1 night in Nov 2024

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great Hotel Stay
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, lots of lobby space and very clean!
Stayed 2 nights in Nov 2024