Hilton Garden Inn Indianapolis/Carmel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Indianapolis/Carmel

Exterior
Reception
Indoor pool, open 7 AM to 10 PM, pool loungers
Free self-parking
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
13090 Pennsylvania Street, Carmel, IN, 46032
  • Carmel Visitor Center
    4 min drive
  • Riley Hospital for Children at IU Health North Hospital
    5 min drive
  • IU Health North Hospital
    5 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    33 min drive

Room options

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Suite, Accessible

  • Sleeps 5
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 5
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Accessible

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hilton Garden Inn Indianapolis/Carmel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Indianapolis/Carmel offers 110 accommodations with MP3 docking stations and video-game consoles. Select Comfort beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Indianapolis/Carmel. During your stay, you'll be within walking distance of Franciscan Health Carmel. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by car from Fashion Mall at Keystone and 15 minutes from Butler University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Indianapolis/Carmel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 1266 square feet (118 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Indianapolis/Carmel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Carmel hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
Great American Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:00 AM: USD 9.00-12.50 for adults and USD 4.5-5.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1266 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 12.50 for adults, and USD 4.5 to 5.5 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel Carmel
Hilton Carmel
Hilton Garden Inn Carmel
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel
Hilton Garden Inn Indianapolis/Carmel Carmel
Hilton Indianapolis Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel
Hilton Garden Inn Indianapolis/Carmel Carmel
Hilton Garden Inn Indianapolis/Carmel Hotel Carmel

Hilton Garden Inn Indianapolis/Carmel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1022 reviews" "
Rating 8 - Good. 282 out of 1022 reviews" "
Rating 6 - Okay. 92 out of 1022 reviews" "
Rating 4 - Poor. 32 out of 1022 reviews" "
Rating 2 - Terrible. 16 out of 1022 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

FNU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Carmel. Nice, clean, close to the art district, restaurants, shopping ect.
Stayed 2 nights in Aug 2024

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bed was squeaky and uncomfortable. Room decor outdated
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Everything was fantastic. The room was huge and very clean. They let us use the hot tub anytime we wanted. Highly recommend!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Brad

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Everything was fine , except the overnight front desk agent. The night I arrived he was very rude , and acted like my checking in was a problem. He was in his cell phone when I approached the desk upon check in. I don’t care if ppl go all out or just do their job. It’s fine either way. He was not friendly, and truly made us feel unwelcome. When asked what was available for delivery close by he responded .. “huh… nothin. McDonald’s I guess, you’re too late for anything” I asked if we could get stuff delivered if I found something by and he acted again like it was a problem. We did get food delivered, there was quite a bit open1 am to be honest, when the food arrived he called and said , you ordered food , as a statement not a question, I replied yes, he said it’s here , and hung up. When we came downstairs to get the pizza I thought it would be around the front desk, so I was looking in that area. He walked by the pizzas across the room, pointed at the boxes and just kept going about his day. Again. I don’t need extra treatment. But common courtesy is valued. The guy was obviously not hospitable. Everyone else was very friendly and made us feel welcomed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

rebecca, hoagland

Travelled with family
Liked: Property conditions & facilities
Location was perfect our event, great dining options off of the property
Stayed 1 night in Jun 2024

2/10 Terrible

Matthew

Travelled with family
Liked: Amenities
Disliked: Staff & service
They allowed a man to go into pool area and gym wearing elephant trunk thong. My son was working out with team and this man came and worked out on treadmill. Disgusting. People in room next to us were smoking and smell came into our room and on our stuff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Travelled with family
Very clean and friendly staff.
Stayed 2 nights in Jun 2024

8/10 Good

Quinn

Stayed 2 nights in Jun 2024

4/10 Poor

Kurt

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Ok, front desk rep ,poor reception. A/c unit very noisy! Chairs in lounge dirty arms, Capet needs replacement. Bar was nice and helpful, brk fast good, but overall not worth $200. Time to go elsewhere.
Stayed 1 night in Jun 2024

10/10 Excellent

April R, Portland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this inn and the area is so cute. We ate at a little Irish pub downtown that was called Mulldoons that had the best banana cream pie I have ever had. The shopping area was close by. Would recommend this Inn.
Stayed 1 night in Jun 2024

10/10 Excellent

Debra, Cumming

Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms , friendly and helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Jenelle

Stayed 1 night in May 2024

10/10 Excellent

Cynthia, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in May 2024

10/10 Excellent

Skye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Venice

Business traveller
Disliked: Property conditions & facilities
Dirty carpet, bathroom had hair left over from the last guest, generally not clean.
Stayed 1 night in Apr 2024