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Extended Stay America Suites Indianapolis Northwest I465

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Indianapolis Northwest I465

Lobby
Lobby
Property amenity
Studio, 2 Double Beds, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
9370 Waldemar Rd, Indianapolis, IN, 46268
  • Hoosier Heights Indianapolis
    4 min drive
  • St. Vincent Indianapolis Hospital
    4 min drive
  • SportZone
    8 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    28 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Indianapolis Northwest I465

Hotel in Indianapolis with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available.
Extended Stay America Suites Indianapolis Northwest I465 offers 139 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Indianapolis Northwest I465. During your stay, you'll be close to Hoosier Heights Indianapolis. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 4-minute drive from Hoosier Heights Indianapolis and a few minutes from St. Vincent Indianapolis Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Indianapolis Northwest I465 also features a vending machine, laundry facilities, and an elevator. Free self parking is available.

This Indianapolis hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–11:00 AM

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America I-465
Extended Stay America I-465 Hotel
Extended Stay America I-465 Hotel Indianapolis Northwest
Extended Stay America Indianapolis Northwest I-465
Extended Stay America Indianapolis Northwest I-465 Hotel
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis
Extended Stay America Indianapolis Northwest I 465
Extended Stay America Suites Indianapolis Northwest I465 Hotel

Extended Stay America Suites Indianapolis Northwest I465 Reviews

Reviews

5.4
Rating 10 - Excellent. 163 out of 1000 reviews" "
Rating 8 - Good. 167 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 170 out of 1000 reviews" "
Rating 2 - Terrible. 323 out of 1000 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible review
Room was not clean so they had to get me another one. Terrible service from front desk as they werent willing to help. Worst experience I had.
Stayed 2 nights in Aug 2024

6/10 Okay

Joyce

Liked: Cleanliness
Probably wouldn't stay again
We were there seven days, no housekeeping until 7th day, no blanket on bed. Had kitchen, no kitchen stuff provided, not even coffee maker. All had to be "ordered" at front desk, apparently for a fee. Was charged a deposit that we had not been informed of. Room had to be checked before checkout. Stayed at other extended stays and never had these issues. Very small room. Not very comfortable for any length of time, sleep service at front desk.
Stayed 7 nights in Jul 2024

10/10 Excellent

marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than the others around the area
Stayed 7 nights in Jul 2024

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We called for one hour until someone finally came out to check us in. The air condition is broke so no cold air, only heat during summer time. Not clean and the area was bad.
Stayed 1 night in Jul 2024

4/10 Poor

Eric

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We paid to come swim for an evening w.our daughter and the pool was broken. Said it hasn't worked in over 3 years. The coffee tasted like water, no real sugar, and the only breakfast were oatmeal packs. My kid was excited about swimming and breakfast, so instead of enjoying her last weekend of summer break, we dealt with disappointment.
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up early in the morning and was denied access to the property after they told me I was 15 minutes too late in order to have my room. There were signs posted in the parking lot not permitting guests to park there because of asphalt work that would continue. Despite discussions with the front desk and a 1- 800 number me and my son were not able to gain access and ended up sleeping in a car as all other hotels in the area had been fully booked. Not only did this hotel deny my reservation it canceled the next two nights forcing me to find alternate options in anotherwise Very busy weekend. The front desk and everyone involved was entirely unhelpful and people were lounging around the outside of the hotel early in the morning. I could not in good conscience recommend this property to anyone avoid at all
Stayed 3 nights in Jul 2024

2/10 Terrible

Anita

Stayed 1 night in Jul 2024

6/10 Okay

Melinda

Stayed 8 nights in Jul 2024

2/10 Terrible

Kim

Travelled with group
TERRIBLE
You probably don’t want my review but I’m going to give it anyways. We came down there for my son who plays baseball. I called the hotel to let them know we will be checking in late and they said that’s perfectly fine I even said around the time we would be there. We get to the hotel and they gave away my room it was 12:30 in the morning and I had no room to put my child so he could get sleep.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Tim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

TODD

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel ever
Stayed 2 nights in Jul 2024

8/10 Good

D

Stayed 2 nights in Jul 2024

8/10 Good

Kenetra

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Apr 2024

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin on this disaster of a stay. When booking this property it is not made clear that there is an additional $100 hold placed on your account, they said the third party should have notified us of the additional charge for incidentals but they didnt. This was inconvenient but far from the worst thing about this trip. We were booked for two nights, we were told we could check in early, so we arrive early with our 1 yr old and were then told the person we spoke with was wrong and our room wouldnt be available till 3. Which, ok, we booked were book for that time so all in all, more minor inconvenience but not catastrophic. We finally get checked in and ive stayed at plenty of extended stay when i traveled more for my profession. Ive never known them to charge for things like dishes (extended stays only) in the room or a coffee maker, or that you ever had to request any of that stuff. Its always come standard, well not here. As we tried to go to sleep for the night the room above us was blaring music and seemingly wrestling around upstairs. I went to the front desk and asked is there a quiet hours policy, there wasnt, but she said she'd call up there. The music and partying continued till one in the morning and only stopped after another trip to the front desk and then up to the room above to ask them to quiet down. Needless to say we didnt sleep well. This story could go on but im out of characters. Moral of the story dont stay here.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dovella

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and no breakfast as advertising.
My room smelled like dogs. The water didnt get hot. There was no breakfast, which is why I chose this hotel for the free breakfast, which there was none. I should be compensated for not being able easy free.
Stayed 1 night in Jul 2024

2/10 Terrible

Denisha

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smells. Staff was amazing the young man was very kind but the place was just a huge not again!
Stayed 1 night in Jul 2024

2/10 Terrible

Dan

Travelled with family
Disappointed
Was told hotel was over-booked and my room was not available any longer. Would not honor my reservation. Please tell me what I should put in my review for it to accepted??
Stayed 1 night in Jun 2024

4/10 Poor

Karin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great…
The room was spacious, but the walls were very thin. We heard lots of shouting and fighting in neighboring rooms and stomping and very loud noises on the floor above (and all around). Upon checkin, I was told if I needed fresh towels, to bring them down to the front desk and they would exchange for me. After our all day lacrosse tournament, we all wanted showers so we brought our towels to the desk to exchange, where K was informed that j would have to wait for them to wash and dry them and get them back to us, which would take 2 hours. It was late and we had to leave early the next morning, so we were stuck reusing wet towels. Also, they advertise free breakfast, but all they have is granola bars and coffee, which is NOT breakfast.
Stayed 2 nights in Jun 2024

2/10 Terrible

Nicole

Stayed 2 nights in Jun 2024

4/10 Poor

Keith

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room I stayed in had a really bad odor. Almost like burnt on grease. The staff was no where to be found and the lack of attention to the customers was a problem.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

2/10 Terrible

Lesley

Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After check in, we tried to use fhe bathroom where we found that "dirty towel" was given to us. When we asked for a replacement from the front office, we were told that the hotel would not provide a spare of any clean towel. This a horrible experience staying in a hotel that provides you with a dirty towel. We checked out in the next day although our reservation was for three night. We only expect that we will get a refund for the remaining two nights that has not used.
Stayed 3 nights in Jun 2024