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Extended Stay America Select Suites Indianapolis N Carmel

2.5 star property

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Photo gallery for Extended Stay America Select Suites Indianapolis N Carmel

Exterior
Desk, free WiFi, bed sheets
Lobby
Lobby
Studio, 1 Queen Bed, Non Smoking | Private kitchen

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
9750 Lakeshore Dr., Carmel, IN, 46280
  • Fashion Mall at Keystone
    ‪6 min drive‬
  • Dave & Buster's
    ‪7 min drive‬
  • Castleton Square
    ‪7 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Select Suites Indianapolis N Carmel

Suburban hotel in Carmel with free parking
Laundry facilities, a TV in a common area, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Extended Stay America Select Suites Indianapolis N Carmel offers 72 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Select Suites Indianapolis N Carmel. During your stay, you'll be close to Fashion Mall at Keystone. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking and extended parking
  • Amenities include a front-desk safe, laundry facilities, and TV in a common area
  • 6 minutes by car from Fashion Mall at Keystone and 15 minutes from Butler University
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Select Suites Indianapolis N Carmel offers its guests laundry facilities, a front-desk safe, and a television in a common area. WiFi is free in public spaces. Self parking is free.

This Carmel hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Hotel Indianapolis North
Extended Stay America Indianapolis North
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis North Hotel
Extended Stay America Indianapolis North
Extended Stay America Suites Indianapolis North Carmel
Extended Stay America Select Suites Indianapolis N Carmel Hotel
Extended Stay America Select Suites Indianapolis N Carmel Carmel

Extended Stay America Select Suites Indianapolis N Carmel Reviews

Reviews

6.6
Rating 10 - Excellent. 137 out of 470 reviews
Rating 8 - Good. 102 out of 470 reviews
Rating 6 - Okay. 79 out of 470 reviews
Rating 4 - Poor. 55 out of 470 reviews
Rating 2 - Terrible. 97 out of 470 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Yamileth

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2024

2/10 Terrible

Sarmid

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived there at 2:45 pm and we were told that the room was not ready (check in was at 3pm) so we waited a little, then we were given the key cards but when we got to the room it looked like no one had done any cleaning! We went back to front desk but the attendant did not believe us and went to check for herself! She came back and confirmed that the room had not been cleaned! She left for about 30 minutes and came back to give us a different room. We tried to use the shower but there was no hot water, the front desk told us the plumber was fixing the boiler, a couple of hours later there was still no hot water so we left to have dinner (I informed the front desk that there was still no hot water before leaving and the lady told me that it took time for water to heat up!). We got back around 7:30 pm and there was still no hot water. I tried calling the front desk but no one answered the phone! I tried the front desk in the morning and there was still no one there. I went to check and a housekeeper told me that it is not open till 10am!!! We kept getting promised that the hot water issue would be fixed but that didn't happen. We left the next day, my wife found a bug crawling in the bathroom! The place is run down and in need of complete renovations. We booked the studio but to our surprise there was not a single kitchen item other than a rusted microwave. They didn't even have a coffee maker or cups. This was a disastrous stay as we were traveling with a toddler.
Stayed 2 nights in Dec 2024

2/10 Terrible

Cathryn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Rob Brammer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No employees on site, NO HOT WATER
How do you run a hotel with no one on site and the phone on the outside of the building rings to no where? We checked in at 4pm. and immediately left to meet friends for dinner. Thank goodness we did because when we got back to the hotel at 10:30 no one was there.7:00 am we get up to shower and no hot water. Go to the front desk and no one there. Other guests said they haven't have hot water since 4:00 pm the night before and no one to report it to. No amenities in the room, no coffee. Just not a good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Samer

Liked: Property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Lowayne A

Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Travelled with group
HORRIBLE
Terrible stay it was dirty there were white stains on mirror drawers were disgusting room was in terrible shape do not stay here!
Stayed 5 nights in Dec 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding! Everyone we dealt with was kind, patient and extremely helpful. The floors in our room were not very clean. The overall condition of the room was good. We were very surprised there wasn't an ice machine on the property, and could have used one. Also, would like to suggest that a second chair is provided in each room, or somehow made available for those who need it..
Stayed 5 nights in Nov 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t go stay property and know service stay hotel know no stay front desk again don’t stay here
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanie

No Coffee maker. No hair dryer
Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. There was no hair dryer. Not a Kleenex in the room. Only 1 waste basket in the room and it was in the bathroom. The man at the check-in desk was very friendly and efficient! There was a full size refrigerator which may have been having issues with the compressor. Made a loud noise occasionally!
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

DaJuan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel didn’t look like it’s pics and the room was dirty and bathtubs was peeling
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance technician Edin was impeccable
Stayed 21 nights in Oct 2024

8/10 Good

rachel

Stayed 3 nights in Oct 2024

6/10 Okay

Tim

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great service, but DIRTY ROOM!
The customer service skills were excellent! Our room was dirty and there were toenail clippings, crumbs, trash ,and debris behind the nightstands and on the skirting for the bottom mattress. I did not feel comfortable sleeping in a filthy bed with knowing that there was trash behind the nightstands. Other than that, the stay was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Thaddeus O.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Timothy, Glenwood Springs

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 17 days and after speaking with 3 different people that assured me my room would get serviced it never was I’ll never stay at one of these again
Stayed 7 nights in Oct 2024

10/10 Excellent

Kelsey

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kunle

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t clean or ready
Stayed 1 night in Oct 2024

10/10 Excellent

Yating

Liked: Amenities
Efficient and clean
Stayed 1 night in Sep 2024

2/10 Terrible

Angel

Stayed 2 nights in Sep 2024

4/10 Poor

george

Travelled with family, Business traveller
Only 1 bathroom tonuse, none in lobby or work out area. When booked it said breakfast but found out they cancelled that ootion earlier in the year.
Stayed 1 night in Sep 2024

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Quite place to sleep.
Stayed 2 nights in Sep 2024