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Comfort Inn Indianapolis North - Carmel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Indianapolis North - Carmel

Lobby
Pillow-top beds, desk, iron/ironing board, WiFi
Lobby
Lobby
Indoor pool, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
10290 Pennsylvania Parkway, Indianapolis, IN, 46280
  • Riley Hospital for Children at IU Health North Hospital
    5 min drive
  • IU Health North Hospital
    6 min drive
  • Woodhouse Day Spa
    7 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    32 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Indianapolis North - Carmel

Hotel in Indianapolis with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free weekday breakfast and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Comfort Inn Indianapolis North - Carmel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 25-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn Indianapolis North - Carmel. During your stay, you'll be close to Fashion Mall at Keystone. Features include free breakfast and free self parking, plus an indoor pool.
  • Free continental breakfast served on weekdays
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 9 minutes by car from Fashion Mall at Keystone and 12 minutes from Butler University
Comfort Inn Indianapolis North - Carmel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served on weekdays. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1320 square feet (123 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Indianapolis North - Carmel. Free self parking is available.

This Indianapolis hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast available weekdays 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (1320 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 25-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to nearby construction, the hotel will no longer be accessible via Meridian St. Guests will be required to access the hotel via Pennsylvania Pkwy.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carmel Comfort Inn
Comfort Inn Indianapolis North Carmel
Comfort Inn Hotel Carmel
Comfort Inn Carmel Hotel Indianapolis
Comfort Inn North Carmel
Comfort Inn Carmel Indianapolis
Comfort Indianapolis Carmel
Comfort Inn Indianapolis North Carmel
Comfort Inn Indianapolis North - Carmel Hotel
Comfort Inn Indianapolis North - Carmel Indianapolis
Comfort Inn Indianapolis North - Carmel Hotel Indianapolis

Comfort Inn Indianapolis North - Carmel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1003 reviews" "
Rating 8 - Good. 352 out of 1003 reviews" "
Rating 6 - Okay. 203 out of 1003 reviews" "
Rating 4 - Poor. 75 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

tree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ian

Travelled with family
Liked: Staff & service
Obvious signs of water damage/mold.
Stayed 3 nights in Aug 2024

4/10 Poor

Amanda

Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very outdated. Our room was on the first floor and condensation from the air conditioning above dripped onto our ac constantly and the sound was very annoying. One front desk lady was not so pleasant.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kaitlin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Good area although construction on both sides of the property. Friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

Abhishek

It was alright
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian, Reynoldsburg

Liked: Amenities
d
Stayed 1 night in Apr 2024

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Manda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS!!!!!!!!!!!!! The entire inside is sketchy as you walk to your room. There’s filth and food on carpets. We open the door and first thing we see is food on the floor: popcorn that was stepped on. There was hair in the tub and on bedding. We pulled the bedding back to check for bed bugs (always do) and I couldn’t believe my eyes. They were on the pillow even. Didn’t have to look hard. The ceiling was leaking and water damages and bowing in. was so scared and disgusted at the fact we almost slept there. We go back down and tell the front desk and he acted not shocked and just canceled my booking. Last year we came to stay at the same property and a women was yelling in the lobby at them about cockroaches and bed begs and wanting reimbursed. This is why we were hesitant this time. They then said they couldn’t refund me my $230.00!!!!!! And when I had Expedia call them do to my report - “their system was down, call back in a few hours” we saw baseball teams of kids walking in there to sleep. Just risking and infesting so many kids and families with no remorse. They need to be shut down!
Stayed 1 night in Jun 2024

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty. No room service. Dirty towels.
Stayed 4 nights in Jun 2024

6/10 Okay

Bill

Travelled with family
Overall, an OK stay. The concierge people at the front desk were nice and friendly. There's One Slow elevator on the property in the middle of the hotel and the stairs are on either end of the halls. Which ordinarily, not a big deal. When you're hauling sports equipment, you really don't want to have to go far for stairs, was just surprised there wasn't a set near the elevator. Been to many hotels where there's a set a stairs near the elevator. Room - surface clean for sure, musty smell upon entry, door had to be pushed to open and pushed to shut. Beds were ok, not the most comfortable, but good enough for the weekend. Son used the pool for a bit, water looked a bit on the cloudy side. Seems like the hotel is in need of a remodel. Breakfast choices were plentiful, but they only had apples for a fruit choice, most of the yogurt were raspberry flavored. Waffles were good, two choices of flavors, but only 1 syrup. No fruit compote like some areas offer. No hot Oatmeal, cereal is in plastic dispensary tubes so if it's been there a while, it's stale. Eggs were delivered out of a plastic bag when refilled. One of the waffle batters were slow to come out, the gentleman that was servicing the area took it to thin it out with some water and it worked. When he came back though, he went to spray the griddle irons and to remove the crumbs on one of them, he blew on it with his mouth. That kinda grossed me out. i used the one he hadn't blown on.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kala

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very dirty.
Stayed 1 night in Jun 2024

6/10 Okay

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire properly is outdated and poorly maintained. There were multiple safety concerns including a chunk of ceiling tile that fell in the bathroom as we were in there and was then dripping water. Multiple areas of the wall were cracked and bulging. The filter for the ice machine obviously hasn't been cleaned in years, if ever. The shining star though was Willie from the front desk that worked 2nd shift. He was amazing and very friendly and interactive. The 3rd shift guy wouldn't even say hi when directly spoken to and would not interact with guests even when they tried to speak and be friendly to him.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Literally there for 10 hours but have stayed before. Breakfast was open early on the weekend so even nicer not having to stop and grab breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
This is an older hotel. They do not have room service everyday. They do not have enough people to work, it is my understanding.
Stayed 1 night in Jun 2024

6/10 Okay

Janet

Travelled with partner
Disliked: Property conditions & facilities
Pool area did not smell clean, work out facilities dirty. Room was clean but ready for some maintenance
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Adequate. Not great, not terrible. Adequate.
My stay was adequate. The place is dated, but clean. When the air conditioning wasn’t working, they were quick to get me a new room. The breakfast was what is expected with a hot continental breakfast, but nothing outstanding. The Wi-Fi was incredibly disappointing as I had great trouble staying connected, and when I’d connect, it was ridiculously slow. The alarm clock was “mp3 ready” but needed to be plugged into a headphone jack, something most phones left behind 5-6 years ago. It felt like this place was solid 12-15 years ago, but is in need of some significant updates to be more than adequate.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was very friendly. The beds were comfortable as well
Stayed 1 night in Jun 2024

6/10 Okay

Paul

Liked: Staff & service
Shower was not maintained. Caulk brown. People noisy in next room
Stayed 1 night in Jun 2024

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID!
One of the worst hotels I’ve ever checked into. Rooms are very outdated, damp, and have a strong musty / moldy smell. Jacuzzi in the middle of the room was grimy. Stains on the bed/bed sheets. We ended up leaving and checking into a nearby Hyatt Place because the condition / smell of the room was so bad. The only bright spot was Willie at the front desk - he was extremely kind and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Yazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Needs some maintenance in the common areas like elevators and Lobby. Room was good
Stayed 2 nights in May 2024