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4.4 out of 5

"Everything was perfect. It is a wonderful place for a family " More

By a verified traveller on Sun 07 Aug 2022

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Superior Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Sea View (open plan)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Mountain View (open plan)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Petra Mare - All Inclusive. During your stay, you'll be within walking distance of Ierapetra Archaeological Museum. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a beach bar and a poolside bar
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to manicures and pedicures or massages at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Just a 2-minute drive from Ierapetra Archaeological Museum and a few minutes from Ierapetra Venetian Fort

Petra Mare - All Inclusive ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Petra Mare - All Inclusive

Everyone (2) Couples (1)
5 out of 5
Everything was perfect. It is a wonderful place for a family

Posted by on 7 Aug 2022

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5 out of 5
Internet war schlecht, sonst ein TRAUM :)

Posted by on 16 Jul 2022

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5 out of 5
Alles war top. Super Hotel für Familien mit Kindern. Direkt am Strand. Kurze Wege (mit Kindern immer hilfreich). Sehr nettes Personal, gutes Essen (für jeden was dabei). Toller Strand.

Posted by on 26 Sep 2019

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3 out of 5

Schönes Hotel, sehr schöner Strand!

Sehr sympatischrs Animationsteam, vor allem Alessia, spitze Frau...

Posted by , from Au/ZH 8804 on 26 Oct 2017

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4 out of 5

Price/Quality ratio pretty good

Pros: Kids pool is perfect for youngsters that cannot swim. Family suite with a bif balcony and seaview was great for us.
Location: IeraPetra town is clearly more local than e.g. Hania/Agios Nigolaus etc. Quite small and even poor. Shopping/Dining options are cheap but very Limited
We visited Petra Mare hotel for three weeks during July 2017, had a family suite. Overall excellent vacation and good hotel, and we could go back to this hotel again. Few items where Hotel still can improve quite easily - Music was too loud (and especially bad) at Buffet restaurant. Noice polution was too loud for having nice and relaxed dinners. Change the music to some relaxing and stress free "lounge music" instead of dance/techno music and the guests might be more quiet as well. - Music was too loud at Pool as well and same songs every day...Despacito :) - Waiters seem to have too busy work or some other issues > this caused them to almost run and they did a lot of basic errors like bumping to customers/kids carrying food and taking away your dishes while you were still eating! Hire more waiters maybe and train them better. Waiters sidestep customers, not vice versa! - Food was pretty good but a bit over-cooked everything. Especially fish and meat disher were dry every day. Missed traditional greek foods, too much pizza/pasta etc. as main courses. Ala Carte free voucher menu was quite disappointing, buffet was better. - Bed could be much better in suites. - Pool cleaning was done poorly, there were sand quite alot in pools. Of course understandable as the beach is very close to pool. - Animation shows and team were great, only problem once again was too loud music. Especially MiniDisco was playing music way too load for small kids.

Posted by , from Finland on 2 Aug 2017

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All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities

  • Children's club

Lessons/classes/games
  • Aerobics

Entertainment

  • On-site entertainment and activities

Not included

  • Volleyball
  • Gratuities

  • Aerobics classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • Kids club included
  • Service charge not included
  • All land sports and fitness activities and facilities are included
  • All meals included
  • Volleyball not included

Property Features

Petra Mare - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Petra Mare - All Inclusive such as a complimentary children's club and an outdoor pool. Free breakfast is available daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a 24-hour fitness centre and a hot tub. Self parking is free. Smoking is allowed in designated areas at this 4-star Ierapetra property.

  • 227 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Petra Mare - All Inclusive offers 227 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Ierapetra property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

On-site venue – This buffet restaurant serves lunch and dinner.

On-site venue No. 2 – This restaurant specialises in Mediterranean cuisine and only serves dinner.

On-site venue No. 3 – This poolside bar serves lunch and dinner.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby
  • Water skiing on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • Property registry number - 1040K014A0061900
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Individually-wrapped food options are not available
  • Debit cards
  • Minimum age for COVID-19 test requirement: 12
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Petra Mare Resort
  • Petra Mare
  • Petra Mare Ierapetra, Crete
  • Petra Mare Hotel Ierapetra
  • Hotel Petra Mare Crete
  • Petra Mare All Inclusive
  • Petra Mare All Inclusive All-inclusive property
  • Mare All Inclusive

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.