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Hacienda Cusin

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Cusin

Front of property
Superior Double Room | Terrace/patio
Front of property
Family Quadruple Room
Standard Double Room | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Calle Chiriboga, San Pablo del Lago, Imbabura, 100547
  • Araque Water Park
    3 min drive
  • Cafeteria Daniel’s
    4 min walk
  • Ibarra Station
    53 min drive
  • Quito (UIO-Mariscal Sucre Intl.)
    99 min drive

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Presidential Double Room

Presidential Double Room | Living area

Presidential Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed and 1 Large Twin Bed

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Front of property

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The price is €154
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5 Jan - 6 Jan
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About this property

Hacienda Cusin

Family-friendly hotel with 2 restaurants and free breakfast
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a conference center. Free English breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Hacienda Cusin offers 40 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. This San Pablo del Lago hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hacienda Cusin, you'll be close to El Lechero. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground, racquetball/squash, and bike rentals
  • 8 minutes by car from Tahuantinsuyo Weaving Workshop and 8 minutes from Peguche Waterfall
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 2 square feet (0 square meters) and includes a conference center. A library, a terrace, and barbecue grills are also featured at the family-friendly Hacienda Cusin. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star San Pablo del Lago hotel is smoke free.

Guests are served free English breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.
Hacienda Cusin has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Billiards/pool table
  • Horse riding/hire
  • Playground
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (2 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift (single-level property)
  • Tile flooring in public areas
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay
  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Hacienda Cusin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Pablo l Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Hotel San Pablo del Lago

Hacienda Cusin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dexter

Stayed 1 night in Oct 2023

8/10 Good

Gladys

Liked: Cleanliness, staff & service, room comfort
It was clean and pleasant but there was no wifi in the room
Stayed 2 nights in Dec 2021

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hacieda
A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
Stayed 2 nights in Jun 2021

6/10 Okay

Maryam

Liked: Cleanliness
Beautiful garden but low end room
This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Stayed 1 night in Jan 2021

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and beautiful
A great place to relax and enjoy.
Stayed 4 nights in Nov 2020

10/10 Excellent

Maria, Cali, Colombia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and an amazing natural friendly staff. Highly recommend
Stayed 2 nights in Feb 2019

10/10 Excellent

Alegría

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cusin es maravilloso. Sigan ask
Stayed 1 night in Jul 2023

10/10 Excellent

troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle authentique hacienda dans un merveilleux parc. Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service. Beaucoup de charme et très romantique.
Stayed 2 nights in Sep 2022

8/10 Good

JORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hubo cambio de habitacion
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar bien conservado e interesante
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019