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Sonesta Hotel Ibague

3.5 star property

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Photo gallery for Sonesta Hotel Ibague

Rooftop terrace
Reception
Reception
Porch
Business Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Gym

Explore the area

Map
Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
  • Manuel Murillo Toro Stadium
    ‪5 min drive‬
  • Jardin Botanico San Jorge
    ‪5 min drive‬
  • University of Tolima
    ‪12 min drive‬
  • Ibague (IBE-Perales)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta Hotel Ibague

Hotel in Ibagué with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Sonesta Hotel Ibague offers 91 accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Ibagué hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Hotel Ibague. During your stay, you'll be within walking distance of La Kueva Escalada Bajo Techo. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from La Kueva Escalada Bajo Techo and 5 minutes from Manuel Murillo Toro Stadium
  • Airport shuttle service available for a fee
Sonesta Hotel Ibague offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Ibague. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ibagué hotel.

Guests are served free full breakfast daily from 6:00 AM to 10 AM.
Sonesta Hotel Ibague has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to April 20 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from February 1 2025 to June 1 2025 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sonesta Hotel Ibague

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué

Sonesta Hotel Ibague Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 337 out of 477 reviews
Rating 8 - Good. 100 out of 477 reviews
Rating 6 - Okay. 16 out of 477 reviews
Rating 4 - Poor. 10 out of 477 reviews
Rating 2 - Terrible. 14 out of 477 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

JAVIER, las vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay at and its close to at least 3 great malls within 5 to 10 min walking. The staff is really friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 semaine charmante

4ieme fois et toujours enchanté de notre expérience, personnel adorable et super gentil, habitación spacieuse et comfortable! Nous reviendrons!
Stayed 14 nights in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Stayed 2 nights in Jan 2025

10/10 Excellent

Julian alberto

Travelled with family
Stayed 5 nights in Dec 2024

10/10 Excellent

Mauricio M

Stayed 1 night in Dec 2024

6/10 Okay

Javier

Liked: Cleanliness, room comfort

It's bad. Bad restaurant, bad service.

Used to be good. The staff friendliness has deteriorated. The rooms are comfortable. The restaurant used to be excellent, now it is terrible, bad food, bad service.
Stayed 1 night in Dec 2024

10/10 Excellent

mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Jose, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente. Muy buen servicio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

sonia

Stayed 7 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and great service. Food at the hotel is very good!
Stayed 4 nights in Nov 2024

10/10 Excellent

oscar, Woodhaven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nices
Stayed 2 nights in Oct 2024

10/10 Excellent

Orisson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Orisson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a suggestion regard to the breakfast. Everything is great, but as a buffet breakfast, they should add a station of a omelette on time. the guest could suggest what they want from a couple side as:, jam, veggies, cheese. just s small one warm starion.it will be great for the guests. if a special costs for this they would let know the guest and they can decide.
Stayed 1 night in Oct 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Maryant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed, kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable rooms. Good breakfast with plenty of options. Location very good, attached to a mall with plenty of restaurants nearby. Public areas in need of an update.
Stayed 1 night in Aug 2024

10/10 Excellent

ANDRES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta Ibague is our favorite choice when visiting Ibague. Very convenient location within the Aqua mall, the hotel rooms are nicely appointed and comfortable, the breakfast is great and the staff always very welcoming and attentive!
Stayed 2 nights in Aug 2024

8/10 Good

Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!!
Stayed 1 night in Jul 2024