Sonesta Hotel Ibague

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Ibague

Outdoor pool
Business Room, 1 King Bed
Reception
Reception
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Parking included
  • Gym

Explore the area

Map
Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
  • La Kueva Escalada Bajo Techo
    3 min drive
  • Fervor
    1 min walk
  • Terminal de Transporte
    7 min drive
  • Ibague (IBE-Perales)
    19 min drive

Room options

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Business Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta Hotel Ibague

Hotel in Ibagué with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Sonesta Hotel Ibague offers 91 accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Ibagué hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Hotel Ibague. During your stay, you'll be within walking distance of La Kueva Escalada Bajo Techo. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from La Kueva Escalada Bajo Techo and 5 minutes from Manuel Murillo Toro Stadium
  • Airport shuttle service available for a fee
Sonesta Hotel Ibague offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Ibague. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ibagué hotel.

Guests are served free full breakfast daily from 6:00 AM to 10 AM.
Sonesta Hotel Ibague has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.

Renovations and closures

The property will be renovating from November 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sonesta Hotel Ibague

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué

Sonesta Hotel Ibague Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 297 out of 421 reviews" "
Rating 8 - Good. 91 out of 421 reviews" "
Rating 6 - Okay. 13 out of 421 reviews" "
Rating 4 - Poor. 8 out of 421 reviews" "
Rating 2 - Terrible. 12 out of 421 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Maryant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed, kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable rooms. Good breakfast with plenty of options. Location very good, attached to a mall with plenty of restaurants nearby. Public areas in need of an update.
Stayed 1 night in Aug 2024

10/10 Excellent

ANDRES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta Ibague is our favorite choice when visiting Ibague. Very convenient location within the Aqua mall, the hotel rooms are nicely appointed and comfortable, the breakfast is great and the staff always very welcoming and attentive!
Stayed 2 nights in Aug 2024

8/10 Good

Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!!
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Stayed 2 nights in Jul 2024

10/10 Excellent

Offir

Liked: Cleanliness, staff & service, property conditions & facilities
Es hermosa, y muy confortable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A very great hotel
Stayed 9 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff!
Stayed 1 night in Jun 2024

10/10 Excellent

HERMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio del personal, Muy amables y sonrientes.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alberto De

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is where we stay whenever we are in Ibague. Most of what we need is within walking distance. Great service and Excellent Staff. We highly recommend this place. This time we were here 21 Nights.
Stayed 17 nights in May 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Natalia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and nice location everything is close to shopping areas and restaurants
Stayed 5 nights in May 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Best option in Ibague
Stayed 3 nights in Apr 2024

8/10 Good

Nelson

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The rooms were a bit small. The staff was extremely friendly and had great customer service. The only issue was cleanliness ( stains on the floors, that could have easily mopped up), and a few bugs. Beside that everything was in walking distance, and there was a great supermarket downstairs.
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio todo el staff súper profesional en especial Kenya y Luis Rodrigo , para el equipo de vigilancia del hotel un abrazo gracias por cuidarnos y mi mayor abrazo para la gerente Adriana
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties and locations in the city. Overall the staff was super amazing and very attentive. Would recommend and also stay again upon return. Very close to malls and many restaurants that are all walkable.
Stayed 7 nights in Mar 2024

10/10 Excellent

Dominic

Stayed 4 nights in Feb 2024

8/10 Good

Tanit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Wi-Fi was very intermittent and slow. Only one elevator worked. Refrigerator was noisy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stavros

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great
Stayed 2 nights in Dec 2023

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ibague is not the prettiest town, but an ok stopping point.
Stayed 1 night in Jan 2024

8/10 Good

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024