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5 Mar 2020 by ext-pursche1
Dear DIANE, Thank you very much for your recent stay at Kempinski Hotel Soma Bay and the time taken to evaluate us on Expedia. It is our pleasure to be in receipt of your kind rating and are glad to learn that you enjoyed in particular the location of Soma Bay. Great to read that you spent a wonderful time at the Red Sea with us and we hope to have the opportunity of welcoming you back again in the future. Sunny regards from Soma Bay, Lars Pursche General Manager
8 Oct 2023 by Mahmoud Matar - Executive Assistant Manager
Dear Fabian,Thank you for your wonderful review! We're delighted to hear that you enjoyed the beautiful location, great service, and good food during your stay. It's fantastic to know that our beach service exceeded your expectations, providing towels, drinks, and even cleaning for your sunglasses. We're glad that our room service was spotless every day, ensuring a comfortable and clean environment for you.We're thrilled that you found our guest relations team helpful, and we appreciate your recognition of Pascal for providing valuable tips. We're also glad to hear that the trip to Luxor, which was recommended by Pascal, was enjoyable and perfect.Thank you for your kind words about Rafik, Gamal, and the entire team. We strive to provide caring and attentive service, and we're glad that you felt well taken care of during your stay.We hope to welcome you back soon for another memorable experience. If there's anything we can do to make your next stay even more enjoyable, please let us know.
19 Dec 2022 by Silvia Rajniak - General Manager
Dear Rolf, Please allow us to respond in English. Thank you for your recent stay at Kempinski Hotel Soma Bay and for the time taken to share your amazing holiday experience on Expedia with us.With pleasure, we see that you have enjoyed your stay, the beautiful beach and most of all, the friendly and polite team and the delicious culinary offerings. Certainly, your great feedback and appreciation will be shared with the entire team. We hope to welcome you back again next year and in the meantime, we remain with sunny regards from the shimmering Red Sea,Silvia RajniakGeneral Manager
5 Mar 2021 by ext-pursche1
Dear Expedia-User, Thank you very much for sharing your feedback with us on this platform. We are delighted to read that you spent a memorable vacation at Kempinski Hotel Soma Bay and hope that we may welcome you back again soon. Sunny regards, Lars Pursche General Manager
23 Nov 2020 by ext-pursche1
Sehr geehrter Expedia-Nutzer, herzlichen Dank, dass Sie Ihr Feedback mit uns auf dieser Plattform teilen. Wir freuen uns zu lesen, dass Sie einen rundum schönen Aufenthalt bei uns verbracht haben und hoffen darauf Sie bald erneut bei uns willkommen heißen zu dürfen. Sonnige Grüße vom Roten Meer, Lars Pursche General Manager
5 Mar 2020 by ext-pursche1
Sehr geehrter Expedia-User, herzlichen Dank für Ihren Aufenthalt im Kempinski Hotel Soma Bay und dass Sie sich die Zeit genommen haben Ihr Feedback mit uns auf dieser Buchungsplattform zu teilen. Es ist immer eine Freude eine so hervorragende Bewertungen zu erhalten und zu lesen, dass der erlebte Service zu Ihrer vollkommenen Zufriedenheit beitragen konnte. Mit Freude werden wir Ihre herzlichen Worte an das gesamte Team weiterleiten, da Ihr Lob eine besondere Motivation für uns alle darstellt. Wir würden uns wünschen Sie bald erneut bei uns willkommen heißen zu dürfen und verbleiben in der Zwischenzeit mit sonnigen Grüßen aus dem wunderschönen Soma Bay, Lars Pursche General Manager
The following facilities will be closed during the summer:
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Kempinski Hotel Soma Bay such as a lazy river, an outdoor pool and an indoor pool. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an attached winery, a children's pool and a health club. Self parking is free. Smoking is allowed in designated areas at this 5-star Soma Bay hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Kempinski Hotel Soma Bay offers 325 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath, dressing gowns, slippers and bidets. This Soma Bay hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
The View – Overlooking the ocean and pool, this family restaurant specialises in international cuisine and serves breakfast and dinner.
Bamboo Shoot – This restaurant specialises in Asian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Al Mar – This poolside restaurant specialises in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Sultan Lounge – This poolside lobby lounge specialises in international cuisine and only serves light fare. Open daily.
Beachcomber – This beachfront bar specialises in international cuisine and only serves light fare. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.
An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a lazy river, a health club and a sauna.
Guests aged under 13 years old are not allowed in the health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and thalassotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who opt to purchase a half-board meal plan can book a buffet dinner at EUR 40 per person, per night.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
