Hidden Valley Resort, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hidden Valley Resort, Ascend Hotel Collection

Indoor pool, seasonal outdoor pool, pool umbrellas
Front of property
Room, 1 Queen Bed with Sofa bed, Non Smoking (no pet allowed)
Exterior
Lobby lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • On private beach
    On private beach
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Hidden Valley Highlands Ski Area
    4 min walk
  • Deerhurst Highlands Golf Course
    15 min walk
  • Treetop Trekking Huntsville
    5 min drive
  • Muskoka, ON (YQA)
    44 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony

  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hidden Valley Resort, Ascend Hotel Collection

Mountain ski retreat with dining and an indoor pool
At Hidden Valley Resort, Ascend Hotel Collection, relax by an indoor pool or hit the private white sand beach where you can enjoy volleyball.
Hidden Valley Resort, Ascend Hotel Collection offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hidden Valley Resort, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Hidden Valley Highlands Ski Area. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space, and a gift shop
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Hidden Valley Highlands Ski Area and 5 minutes by car from Treetop Trekking Huntsville
  • Dogs welcome for a fee (restrictions apply)
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Hidden Valley Resort, Ascend Hotel Collection with summer activities like kayaking, rowing/canoeing, and volleyball.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach resort also offers a seasonal outdoor pool, outdoor tennis courts, and a steam room.

This Huntsville resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The Birches Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 16.95 for adults and CAD 11.30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Spa services
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Indoor pool
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Ski passes
  • Ski storage
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Firepit
  • Outdoor furniture
  • Pool umbrellas
  • Private beachfront location

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Hardwood flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16.95 for adults and CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Hidden Valley Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 256 out of 1003 reviews" "
Rating 8 - Good. 389 out of 1003 reviews" "
Rating 6 - Okay. 206 out of 1003 reviews" "
Rating 4 - Poor. 113 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Stayed 1 night in Jul 2024

4/10 Poor

Carole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a huge upgrade for the price we paid. We were going stay 2 nights but only stayed 1 night due to noise from adjacent room. We did advise the front desk And they did advise the adjacent room to keep quiet but they did not.As indicated by the front desk , the following day,that all rooms have adjacent rooms and though they do have doors in between, there is no noise barrier between the doors. Also there a huge gap under the main door which allows noise and light in from the hallway. Also the indoor pool was not available due to a maintenance issue. We will never, never stay at this hotel again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rayan

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three days of Sunshine
Staff was great, resort was clean, I would definitely come back. Loved the swimming area and beach. Only thing I would try to change is too have more then one person at the front desk from 4-5pm.
Stayed 3 nights in Aug 2024

6/10 Okay

Mary

Travelled with family
Property is dated and in need of a refresh. Location is very good - right beside Deerhurst and only a few minutes drive to Huntsville. Enjoyed having access to kayaks to use on the lake.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

6/10 Okay

wayne

Disliked: Property conditions & facilities
We have been visiting this property for many years and it is sad to see it in disrepair. The steps leading down to the grounds were badly peeling, in need of a simple paint job. The tennis courts continue to decay, year by year. Such a shame for a resort so nicely situated on Penn Lake, with beach access. A little pride of ownership and management would go a long way.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jewel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spa was exceptional. Room was very clean. Hotel is over priced and shabby, dirty.
Stayed 1 night in Aug 2024

4/10 Poor

Lynsay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outdated and requires maintenance to the pool, decking. Hot tub and indoor pool looked cloudy/dirty. Beach was nice and dock. Staff were not friendly
Stayed 1 night in Aug 2024

6/10 Okay

Jaime

Stayed 1 night in Aug 2024

2/10 Terrible

Nicoleta

Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness
The beach and swimming were great. Lots of water activities
Stayed 3 nights in Aug 2024

6/10 Okay

Tyler

Disliked: Staff & service, property conditions & facilities
Took 45 mins to check in. Overall under staffed and run down. Doesn’t look like they want to invest in maintaining the property
Stayed 2 nights in Aug 2024

8/10 Good

Chengqing

Liked: Cleanliness, staff & service
There are free canoeing and other free activities on the site. But we didn't notice this and it's a pity that we missed them.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

8/10 Good

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful , relaxtion , which
Stayed 2 nights in Aug 2024

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff borders on rude they are so apathetic. Place is filthy. Beach nice
Stayed 1 night in Aug 2024

6/10 Okay

Carmen

Travelled with partner
Liked: Cleanliness, staff & service
Nice location and service. Needs some updates on carpeted areas and indoor pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was lovely , relaxing and 10 minutes to town. Restaurant was expensive so we ate in town mostly . We will be back however . It was perfect in many ways .
Stayed 2 nights in Aug 2024

6/10 Okay

Sharyn

Stayed 3 nights in Aug 2024

4/10 Poor

Isabelle

Disliked: Staff & service, property conditions & facilities
Property could use a facelift. Also looks like there were too many people in adjacent rooms which was noisy and stressful for staff.
Stayed 1 night in Aug 2024

4/10 Poor

trang

Disliked: Property conditions & facilities
A bit overpriced
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024