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Jade Hotel

3.0 star property

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Photo gallery for Jade Hotel

Family Quadruple Room
Reception
Rooftop terrace
Point of interest
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
43 Hung Vuong str, Hue, Thua Thien-Hue
  • Truong Tien Bridge
    ‪6 min walk‬
  • Nguyen Dinh Chieu Walking Street
    ‪6 min walk‬
  • Hue Night Walking Street
    ‪6 min walk‬
  • Hue (HUI-Phu Bai Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

View from room

Superior Double Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows

Standard Double Room, No Windows

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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17 Mar - 18 Mar
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About this property

Jade Hotel

Hot springs hotel with free valet parking connected to the convention center in Hue
This hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free WiFi in public areas, free valet parking, and a free cruise terminal shuttle are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room. Change of towels is available on request.
Jade Hotel offers 30 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Jade Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Truong Tien Bridge. Features include free WiFi in public areas, free valet parking, and a free cruise terminal shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 6 minutes by foot from Truong Tien Bridge and a 2-minute drive from Dong Ba Market
  • Free cruise terminal and ferry terminal shuttle service
  • Pets welcome for free
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and coworking spaces are available.

Public spaces have free WiFi and wired Internet. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly Jade Hotel. An airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. Self parking and valet parking are free. A complete renovation of Jade Hotel was completed in November 2024.

Smoking is allowed in designated areas at this 3-star Hue hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Jade Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: VND 50000 for adults and VND 50000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Bike parking
  • Bike repair services
  • Bike shuttle
  • Bike storage
  • Paddleboards on-site
  • Private picnics
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms
  • Pushchair

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Coworking spaces
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Lift door width (centimetres): 114
  • Front entrance ramp
  • Hand-held shower head
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height bed
  • Low bed height (centimetres): 15
  • Low-height desk
  • Low desk height (centimetres): 117
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Step-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 800
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – November 2024
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • 20 bathrooms
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 200000

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately VND 50000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 250000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: VND 200000 (subject to availability)
  • Laundry fee: VND 1 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Jade Hotel offers transfers from the ferry terminal and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number 11234273

Property is also known as

Jade Hotel Hue
Jade Hue
Jade Hotel Hue
Jade Hotel Hotel
Jade Hotel Hotel Hue

Jade Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 305 reviews
Rating 8 - Good. 99 out of 305 reviews
Rating 6 - Okay. 11 out of 305 reviews
Rating 4 - Poor. 3 out of 305 reviews
Rating 2 - Terrible. 2 out of 305 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shanna

Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members, very helpful, they recommended many good places to visit at eat at. We had to leave early in the morning before the breakfast started and they packed us a breakfast to go which was excellent and not expected at all.
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with partner
Nice little budget hotel centrally located, friendly and helpful staff, near the Perfume river and walking street..lots of eateries, clothing and footwear stores. Rooms are spacious and clean, mattresses very comfy. A/C is quiet and efficient, large rooms with fridge and flatscreen cable TV. Only drawback is no elevator so if you have a lot of luggage ask for a room on the 1st floor. Highly recommended for short stays.👍👍
Stayed 1 night in Mar 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the front office staff, but you get what you pay for and it isn’t a bargain. My wife, as she daily reminds me, had her favorite night shirt stolen out of our room. The sink empties into an open drain. We did sleep well.
Stayed 6 nights in Feb 2024

8/10 Good

Maurice, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for budget-minded travellers. Where it stands high is service. Amazing staff, who were friendly, genuine and wanting to make sure we felt valued as guests. We would definitely come back to stay at Jade.
Stayed 2 nights in Feb 2024

8/10 Good

Garth

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Angela

Travelled with group
Disliked: Staff & service
Limited staff so the room was not cleaned during the day for 2 days. Spider nests around the windows
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hospitality
They welcomed me and make me feel like at home with all their kind hospitality.
Stayed 1 night in Dec 2023

10/10 Excellent

Myhau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

James

Stayed 1 night in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like family
Ive have never left a review for a hotel before, but i had to after the incredible experience i had here. On the second day there was a flash flood in the city, and we were essentially stuck in the hotel. The staff went above and beyond to make sure we were looked after, in addition to breakfast they brought lunch,dinner and snacks and when i asked after the cost they simply said "at times like this we are family". In order to leave the hotel, staff members waded through flood waters to flag down boats so we could leave the area and catch the taxi they had arranged for us. Thank you for make the best of unbelievable situation!
Stayed 2 nights in Nov 2023

6/10 Okay

Olivia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very basic and falling apart in some areas however the hotel is clean and the rooms are nice with a lovely sea view as is on the sea front. Staff were helpful and breakfast provided (pancakes etc.) set us up for the day.
Stayed 1 night in Sep 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hue Stay
Stay was fantastic, staff were very friendly & helpful. Hotel was very clean. Only thing, hotel needs a lift instead of stairs currently.
Stayed 2 nights in Aug 2023

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and nice. The staffs are very polite and friendly. However, they only help you to bring your luggage up when you arrive but they did not help you to bring your luggage down using stair (property has no elevator). Also, you have to leave your room key with the receptionist every time you go out (this is the first time a hotel has this policy and make us uncomfortable for our belonging)
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good sized room. Customer service was excellent.
Stayed 5 nights in Apr 2023

10/10 Excellent

pablo

Liked: Staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. They made my stay at the hotel very pleasing.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located centrally, close to everything you want to explore in Hue city and the staff is amazing, super friendly and nice!
Stayed 3 nights in Feb 2023

10/10 Excellent

Albert

Stayed 4 nights in Dec 2022

10/10 Excellent

Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant short stay for me. Staffs are polite, welcoming, and friendly. I would recommend Jade Hotel to any tourists and travelers!
Stayed 1 night in Feb 2022

8/10 Good

SURESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly. The hotel is in decent condition but it's not modern, or immaculate if that's what you're looking for. It's dated, clean, and friendly. I'd stay again. Also, I was on a motorcycle and they offered to store it indoors overnight. Very nice.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to said it is a friendly hotel. All staff ready to help you when you need something. They always smiling.
Stayed 9 nights in Jan 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious rooms, no elevator.Overall good
Stayed 1 night in Dec 2019