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Best Western Plus New Richmond Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus New Richmond Inn & Suites

Exterior
Lobby
Restaurant
Lobby
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
240 Paperjack Dr, New Richmond, WI, 54017
  • New Richmond Heritage Center
    ‪12 min walk‬
  • 45th Parallel Distillery
    ‪16 min walk‬
  • Somerset Amphitheater
    ‪14 min drive‬
  • St. Paul, MN (STP-St. Paul Downtown)
    ‪47 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillow-top beds, desk, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillow-top beds, desk, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Pillow-top beds, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus New Richmond Inn & Suites

Hotel in New Richmond with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Best Western Plus New Richmond Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

50-inch LED televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus New Richmond Inn & Suites. During your stay, you'll be within walking distance of New Richmond Heritage Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by foot from New Richmond Heritage Center and a 3-minute drive from 45th Parallel Distillery
Best Western Plus New Richmond Inn & Suites offers its guests a full-service spa, an indoor pool, and a hot tub. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 420 square feet (39 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus New Richmond Inn & Suites. Self parking is free.

This New Richmond hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus New Richmond Inn
Best Western Plus New Richmond
Best Western New Richmond
Plus New Richmond & Suites
Best Western Plus New Richmond Inn & Suites Hotel
Best Western Plus New Richmond Inn & Suites New Richmond
Best Western Plus New Richmond Inn & Suites Hotel New Richmond

Best Western Plus New Richmond Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 249 out of 330 reviews
Rating 8 - Good. 60 out of 330 reviews
Rating 6 - Okay. 12 out of 330 reviews
Rating 4 - Poor. 5 out of 330 reviews
Rating 2 - Terrible. 4 out of 330 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Travelled with family
Liked: Amenities
Best place to eat while staying is the Laurel Supper Club
Stayed 1 night in Dec 2024

10/10 Excellent

April

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristy

Stayed 1 night in Dec 2024

8/10 Good

Gage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

katherine

Travelled with family
Liked: Property conditions & facilities
Unable to get our 2 rooms together or even on same floor in half empty hotel - because I booked with Expedia so no changes allowed. Offered to pay more if necessary. ALSO - something dk red in corners of shower.... yikes! Not clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodi

Stayed 2 nights in Oct 2024

10/10 Excellent

rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here !
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast and staff was friendly. Hotel is clean and updated. I will definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
New room, good breakfast, cheap towels.
The motel is brand new and in excellent condition. Breakfast was a solid B, with eggs, sausage, potatoes, waffles, breads and juice. However, the bed was made so oddly I had to practically strip to get the covers to some kind of normal. And the towels, in this otherwise fine motel, were among the cheapest, thinnest I've seen in a motel.
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Worst hotel stay in years
I was so disappointed in this hotel. Pros: very clean, facilities in good shape, pleasant appearance, good breakfast, very friendly staff. Cons (king suite with signed): tv remote didn’t work, no tissues, ironing board broken (bolt came out while I was ironing), very loud (when it was diagnosed a quiet room. The worst, however, is that the bed was too high for me to get onto it. I’m 5’5” and the bed came up to my hip. I literally couldn’t climb up on the bed. I knew the hotel was sold out so I slept on the sofa (very uncomfortable) the first night. Actually I didn’t sleep at all. I had to leave the wedding early the next night because I was exhausted. For night two, I bought a step stool. That is pathetic. Unnecessary and dangerous. Besides, sometimes it’s nice to just sit on the edge of the bed. Impossible. I will never stay at a BW again if that’s someone’s idea of a suite design.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pete

Stayed 1 night in Sep 2024

10/10 Excellent

Joshua, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been many years since I have stayed at a BW, and boy did this property exceed expectations! Hotel was extremely clean and well kept. Used the lobby area to do some work and loved the layout!
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Patsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to concert.
Stayed 1 night in Sep 2024

10/10 Excellent

Malery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay and our breakfast. The only complaint we have is there was an awful lot of noise in the hallway starting at 6:20 am and we are starting to wonder if maybe the hallway was above our room when we were on the second floor.
Stayed 1 night in Sep 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024