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Quelen Austral

2.0 star property

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Room
Exterior
Cabin | Private kitchen
Cabin | Front of property
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Lago Pinto Concha, S/n, Hualaihué, Los Lagos, 5860000
  • Hornopirén National Park
    ‪21 min drive‬
  • Tagua Tagua Park
    ‪133 min drive‬
  • Alerce Andino National Park
    ‪164 min drive‬

Room options

Cabin

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room

Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Cabin

Cabin

  • 55 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

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Cabin

Cabin

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bunk Bed

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Double Room

Double Room

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

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Cabin | Front of property

Cabin

  • 40 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Large Twin Bunk Bed

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Single Room

Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

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Interior

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    About this property

    Quelen Austral

    Hotel in Hualaihué with a 24-hour front desk
    Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a garden. WiFi in public areas is free. Other amenities include charcoal grills.
    Quelen Austral offers 17 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

    Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

    You'll find features like free WiFi in public areas, plus laundry facilities, at Quelen Austral.
    • Free WiFi (speed: 25+ Mbps)
    • Services include luggage storage
    • 9.1 mi (14.7 km) from Hornopirén National Park
    As a guest of Quelen Austral, you'll find barbecue grills, a garden, and laundry facilities. Public spaces have free WiFi.

    This Hualaihué hotel is smoke free.

    Languages

    Spanish

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • In-room WiFi speed: 25+ Mbps
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free off-site parking within 16 ft

    Family friendly

    • Laundry facilities

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities
    • Luggage storage

    Outdoors

    • BBQ grill(s)
    • Garden

    Accessibility

    • This property does not have any lifts

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Heating

    Bathroom

    • Bath or shower
    • Free toiletries
    • Hairdryer
    • Private bathroom

    Entertainment

    • TV channels
    • Flat-screen TV

    Food and drink

    • Electric kettle

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: anytime
    Minimum check-in age: 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property

    Access methods

    Staffed front desk

    Pets

    • No pets allowed

    Children and extra beds

    • Children are welcome.

    Payment types at the property

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

    We've listed all charges provided to us by the property.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    Front desk staff will greet guests on arrival at the property.

    Property is also known as

    Quelen Austral Hotel
    Quelen Austral Hualaihué
    Quelen Austral Hotel Hualaihué

    Quelen Austral Reviews

    Reviews

    8.4

    Very good

    Rating 10 - Excellent. 3 out of 7 reviews
    Rating 8 - Good. 2 out of 7 reviews
    Rating 6 - Okay. 2 out of 7 reviews
    Rating 4 - Poor. 0 out of 7 reviews
    Rating 2 - Terrible. 0 out of 7 reviews

    9.0/10

    Cleanliness

    8.6/10

    Staff & service

    5.0/10

    Amenities

    8.0/10

    Property conditions & facilities

    8.0/10

    Eco-friendliness

    Reviews

    8/10 Good

    Gina

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities
    Cozy cottage, well located
    Stayed 1 night in Feb 2025

    8/10 Good

    JJ

    Travelled with family
    Friendly staff that worked hard to get the room ready for us. Fun town with great food and scenery
    Stayed 1 night in Jan 2025

    10/10 Excellent

    Jake

    Stayed 1 night in Dec 2024

    6/10 Okay

    LUIS

    Travelled with group
    Disliked: Amenities
    No towels, no soap. Had to go and ask for them at 10 pm when I wanted to take a a shower. They are still under construction, so noisy and dusty.
    Stayed 1 night in Dec 2024

    10/10 Excellent

    Rogerio

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Dec 2024

    10/10 Excellent

    Joao Marcelo

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Ótimo
    Atendimento de ótima qualidade! Super atencioso! Prestativo! Muito bem localizado. Acesso a tudo muito fácil. A restaurante, mercado, próximo a balsa! Recomendo !
    Stayed 1 night in Dec 2024

    6/10 Okay

    Manuel

    Stayed 1 night in Feb 2024