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Relo' The Urban Escape

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relo' The Urban Escape

Outdoor pool, pool loungers
Beach bar
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool loungers
Villa, Pool Access, Beach View | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Chala Samut Road, Cha Am, Petchaburi,, 1449, Cha-am, Phetchaburi (province), 76120
  • Siam Venezia
    5 min drive
  • FN Factory Outlet
    5 min drive
  • Hua Hin Beach
    17 min drive
  • Hua Hin (HHQ-Hua Hin Intl.)
    6 min drive

Room options

View all photos for Executive Suite, Sea View

Minibar, in-room safe, free WiFi, bed sheets

Executive Suite, Sea View

  • 92 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Deluxe Room, 2 Single Beds, Sea View

Deluxe Room, 2 Single Beds, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, Pool Access

Villa, Pool Access

Villa, Pool Access

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pets Friendly Family Villa Private Pool

Pets Friendly Family Villa Private Pool | Private pool

Pets Friendly Family Villa Private Pool

  • 128 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, Terrace, Sea View

Executive Suite, Terrace, Sea View | View from room

Executive Suite, Terrace, Sea View

  • 112 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Villa, Pool Access, Beach View

Villa, Pool Access, Beach View | View from room

Villa, Pool Access, Beach View

  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Utmost Executive Suite Seaview

Utmost Executive Suite Seaview | View from room

Utmost Executive Suite Seaview

  • 225 sq m
  • Sea view
  • Sleeps 9
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, Private Pool, Beach View

Family Villa, Private Pool, Beach View | Private pool

Family Villa, Private Pool, Beach View

  • 162 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Relo' The Urban Escape

Hotel with private beach, full-service spa
Spend the day relaxing on Relo' The Urban Escape's private white sand beach or pampering yourself at the hotel's full-service spa. Change of towels is available on request.
Relo' The Urban Escape offers 54 accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Relo' The Urban Escape, you'll be within walking distance of Siam Venezia. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a beach bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a playground
  • 11 minutes by car from Hua Hin Night Market and 12 minutes from Hua Hin Railway Station
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Relo' The Urban Escape like an outdoor pool and a children's pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a fitness center, a garden, and a terrace. Parking is available for a fee. A complete renovation of Relo' The Urban Escape was completed in September 2020.

Smoking is allowed in designated areas at this 4.5-star Cha-am hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Relo' The Urban Escape has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 650 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting services
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – September 2020

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Electrical adapters/chargers
  • Mobile key entry
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: THB 1200 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 650 per person
  • Pet fee: THB 1200 per pet, per night
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

Property is also known as

Haven Cha-am
Haven Resort Cha-am
Haven Resort
Relo' The Urban Escape Hotel
Relo' The Urban Escape Cha-am
Relo' The Urban Escape Hotel Cha-am

Relo' The Urban Escape Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 94 reviews" "
Rating 8 - Good. 43 out of 94 reviews" "
Rating 6 - Okay. 9 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 3 out of 94 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and stay. Great views from the room. Great price. The restaurant is good and the prices are ok. Breakfast included was very good. Really enjoyed the beauty of the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

SHANE

Stayed 1 night in Jun 2023

10/10 Excellent

Rebecka, seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything!!
Stayed 1 night in Oct 2022

10/10 Excellent

GORDON KEE KEONG

Stayed 2 nights in Nov 2021

10/10 Excellent

Hanifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way and nice.
This resort was a little ways out of Hua Hin but besides that it was a really nice place. The service and cleanliness was outstanding. Absolutely great breakfast. Very nice beach. Smaller resort and very quiet. Staff was wonderful!
Stayed 3 nights in Jul 2019

2/10 Terrible

Lmm

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist counter staff not polite and show the bad face to customer. The room & bathroom interior design is problem, easy get hurt because design in hard wood and not even. I booked for deluxe room but they need to extra charge for kid.
Stayed 1 night in Jun 2019

2/10 Terrible

LEONG, Malaysia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Reception staff service very bad, not friendly. Hotel price not worth with the hotel service. Not a good experience staying in this hotel although the hotel view very nice. Won’t come back anymore. Not recommend to come this hotel, they not provide any good service.
Stayed 1 night in Jun 2019

10/10 Excellent

han keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Hide Away
Terrific service from everyone..Place is a bit tucked away but we like it..fantastic beach. Transport to downtown available twice a day. Will stay again at this place
Stayed 3 nights in Feb 2019

2/10 Terrible

Norbert

Liked: Cleanliness
Disliked: Staff & service, room comfort
Noisy ghost hotel in the middle of nowhere
hotel is nice, but old. I came for a weekend in January, and the place was empty. I asked for a free upgrade, I didn't get. They are doing renovations of their rooms, and the gave me the only room, which surroundings have hammering all day! I wanted to talk to the manager, but this place is so empty, even the manager is away. The breakfast was also a nightmare. Since there are no guest, the breakfast is A'la cart. There is a choice between pork menu 1 and pork menu 2. Basically bacon and eggs with pork sausage or without pork sausage. I don't eat pork, so I was hoping tho get the fruit platter, they showed on the picture. They didn't bring any fruit!
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good hotel staff, delicious and various food
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with good sea view
It was a pleasant stay in hotel but a bit inconvenience to travel to town for sightseeing in Huahin.
Stayed 1 night in Dec 2017

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, beautiful hotel, great facilities and friendly staff
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, very pleasant hotel
The hotel is lovely, the pool area and beach views are great. The location is far from civilisation, but with transport it's easy to get into town. If you're looking for a super quiet place with a private beach, this is a great option, and the price was reasonable.

8/10 Good

PRIYAKORN

Liked: Cleanliness, staff & service

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel quiet, private beach 10 minute to town by car

10/10 Excellent

Isarin, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific beach & pool view
Terrific beach & pool view, comfy bed, warm & cozy room. I will definitely come back again.

10/10 Excellent

Nichapa, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice and clean. Will be back for sure.

8/10 Good

Linda, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small relaxed Hotel on beach
We stayed at the Haven for four nights and had a very enjoyable relaxed time. It is very pretty and the views are great, The pool is beautiful and everything is very clean. The staff were very pleasant and made us feel very welcome. It is decorated Thai style which was lovely and nice flowers everywhere. The breakfast was fine and food very good if a bit limited. Our only reservation about it is it is in an isolated location, there is nowhere to walk to either on the road or on the beach. There is a shuttle bus to Hua Hin but not in morning and the evening one was at 6.00 and returns ay 8.30 not giving enough time. We did enjoy the atmosphere compared to the hustle and bustle of Bangkok.

8/10 Good

Nonthadet, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Good, quiet hotel on a quiet beach"
(I'm a Thai person) This hotel is located about 10-15 minutes from Hua-hin city center, which for visitors with cars is convenient enough. I would not suggest anyone without their own transportation to stay at this hotel. I stayed in one of their villa (room 103) with my wife. + The hotel is small, but the room is spacious with nice decor and is clean + The beach is super super (and small) private. You're basically using it with only other hotel guests and 2 other housings nearby + The main pool is quite beautiful and when you're in it, you'll get to see the whole ocean in a somewhat paranoma view. + Overall atmosphere is quiet and private, perfect for a "getaway" true but if you get bored, it's close enough to the city center + Staff is polite and good - Breakfast is not good and has a very small variations of food - The price (I booked through hotels.com) is a little high for value, in my opinion (but most hotels in Hua-hin are pricey nowadays) Overall, I gave 4 stars and it's one of the hotel I would give a "go-ahead" advise if you're interested but not one that I would definitely recommend on its own

4/10 Poor

coasterkid, UK

Disliked: Staff & service, property conditions & facilities, room comfort
2-3 star resort at best
bed was very uncomfortable, asked to have a refund. duty manager could barely speak English, no customer service skills were displayed. upgraded to sea view but bed still uncomfortable. ended up leaving after 4 nights, utterly shattered and disappointed. not the relaxing / romantic getaway that I hoped for.

4/10 Poor

Ann, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor quality of services
Poor services provided by the staff especially those from the front desk. Very disappointed with the Wi-Fi connection at the hotel.

10/10 Excellent

Purple, Singaporr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene and calm place, perfect for a relaxation
The hotel was beside the sea with a nice swimming pool by the beach. View from the beach and pool was very nice, although you cannot really go the beach most of the time due to the tides (mostly high during december period). Room is clean with intimate design, suitable for couples and family. Hotel ambience is calm and serene as it is far in near the beach away from the city. Breakfast was good with sufficient choices and taste was good. Free hotel shuttle to Hua Hin city was great. However, the wifi was weak in the room and could only get it at the lobby. Would definitely be back for stay in future!

8/10 Good

bassam, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Basic; Cleanliness: Pleasant;