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Wingate by Wyndham - Houston/Willowbrook

2.5 star property

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Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Exterior
Double Room, 2 Double Beds
Indoor pool, pool loungers
Lobby sitting area
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
9050 Mills Rd, Houston, TX, 77070
  • Aerodrome
    ‪13 min walk‬
  • Houston Methodist Willowbrook Hospital
    ‪2 min drive‬
  • Willowbrook Mall
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

La Quinta by Wyndham Houston Willowbrook Vintage Park

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, (840)
The price is €104
for 1 room
includes taxes & fees
8 Mar - 9 Mar
La Quinta by Wyndham Houston Willowbrook Vintage Park

About this property

Wingate by Wyndham - Houston/Willowbrook

Hotel with free breakfast, near Willowbrook Mall
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Change of towels is available on request.
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
During your stay at Wingate by Wyndham - Houston/Willowbrook, you'll be within walking distance of Willowbrook Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 13 minutes by foot from Aerodrome and a 2-minute drive from Willowbrook Mall
Wingate by Wyndham - Houston/Willowbrook offers its guests a children's pool, an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Wingate by Wyndham - Houston/Willowbrook. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1798 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Wingate by Wyndham - Houston/Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 188 out of 1003 reviews
Rating 8 - Good. 113 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 143 out of 1003 reviews
Rating 2 - Terrible. 424 out of 1003 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Denise

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The staff was very friendly and helpful but the beds were so uncomfortable. Then one night we were woken up to our car alarm going off at 330.
Stayed 5 nights in Nov 2024

2/10 Terrible

Cassaundra, Thibodaux

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 3 nights in Nov 2024

10/10 Excellent

Terrence

Stayed 1 night in Oct 2024

6/10 Okay

ruben

Stayed 2 nights in Oct 2024

2/10 Terrible

Kellsie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross!!!
As soon as I walked into the room, small bugs were jumping on me. It was so gross
Stayed 4 nights in Oct 2024

6/10 Okay

Austain

Liked: Cleanliness
Over all I liked the room and the staff was for the most part friendly. The breakfast lady was kind of rude. But we enjoyed our stay
Stayed 1 night in Oct 2024

4/10 Poor

Shula

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Time for a major remodel
Stayed 3 nights in Nov 2024

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed at! Wyndham should be ashamed to have their name on this. Bed bugs, dirty sheets, blood stained sheets, stained sheets, musty and moldy, smells horrible and they try and cover mask it with whatever they can, one elevator that barely worked, can’t talk to the managers cause they barely speak English. Water all over the floor and elevator near the pool entrance, kids running wild with no supervision, I mean I could go on and on, don not put your health at risk
Stayed 3 nights in Nov 2024

8/10 Good

Angela Michele, Houston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Oct 2024

2/10 Terrible

KhrisTina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
They weren’t clean at all to me. They were too busy trying to make money off snacks that they brought from Sam’s. I couldn’t tell you where the money is going.One of the elevators was out of order and the other elevator was making noises like it was going to break every time it moved. The door seemed like someone tried to break into it multiple times to where it wouldn’t close all the way. The sheets and comforter had cigarette burns on the and drawing like a kid used markers to mark all on the sheets and they didn’t attempt to discard them. There was rust in the bathroom and they didn’t attempt to fix it up. I was highly disappointed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Janelle

Disliked: Cleanliness, staff & service, amenities
The only good thing was the price of the stay. I ended up getting fleas….not bed bugs…fleas. I asked to have all of clothes put in the dryer for two cycles and the housekeeper only did one cycle and then put my clothes in the original bag I brought them down in. I was given a different room but I am nearly positive no fumigation took place in 324. No only this one elevator was out of order, no big deal, but the other elevator rattled and shook and did not feel safe.
Stayed 3 nights in Oct 2024

2/10 Terrible

Monique

Stayed 1 night in Sep 2024

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities
Wish they would have had internet and good hot water
Stayed 2 nights in Oct 2024

2/10 Terrible

Diona

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst possible hotel you can stay at. I will never recommend this hotel to anyone.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lafreddrick Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
Save your money mold everywhere
Stayed 1 night in Oct 2024

6/10 Okay

Reggie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was okay I mean for the price could have been better but no one ever knocked and that’s a first so good on that
Stayed 3 nights in Sep 2024

6/10 Okay

Aaliya

Stayed 2 nights in Aug 2024

4/10 Poor

Francesco, Vacaville

Disliked: Cleanliness, staff & service, property conditions & facilities
Can't recommend staying here. Overall property in poor condition.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
It was okay
Stayed 7 nights in Sep 2024

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
EXPEDIA DO NOT LIST THIS PROPERTY, IF YOU DO YOU ARE RIPPING OFF YOUR CLIENTS.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lyra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Courtney

Stayed 3 nights in Aug 2024

2/10 Terrible

Gregory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute worst stay of my life, The first room 212 we walked in and the carpet was wet and smelt of mildew, the white bedsheets had some kind sticky residue with clots of hair stuck to it. We went down stairs to ask for a new room, while waiting for the keys to the new room a night worker (prostitute) came walking through the lobby half naked and a homeless man proceeded to clean his wet body at the table where the guest are suppose to sit and eat. The front desk agent said nothing he seemed as if it was normal. Room 2 106 we walk in the carpet is still wet and room still stunk of mildew and now there are ants everywhere on the walls in the bed the tub was black and the sofa had urine on it with a used period pad stuck to it. some housekeeping huh! We ended up taking our things and sleeping in the car. It was 3 in the morning and we needed sleep because we were attending a wedding the next day. Its safe to say we did not stay the 2nd night and I would really like my money back. And please be wear of the elevator its very scary it shakes violently once its about to stop at the selected floor. I would really appreciate my money back. Expeida should not advertise this place
Stayed 2 nights in Sep 2024

6/10 Okay

Blanca

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It just needs more maintenance Cleaner carpets cleaner sheets Because they have stains The smell isn’t good it has a strong cigarette smell even in the none smoking area But staff is so nice and caring makes u feel comfortable
Stayed 3 nights in Sep 2024