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Thompson Houston, by Hyatt

4.0 star property

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Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Lobby
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
1717 ALLEN PARKWAY, Houston, TX, 77019
  • Toyota Center
    ‪4 min drive‬
  • Daikin Park
    ‪4 min drive‬
  • George R. Brown Convention Center
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

Studio Suite, Corner

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Skyline View)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room (Thompson)

  • 74 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Room (Sky)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Park View

  • 37 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Skyline View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds (Skyline View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room (Panoramic)

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Thompson Houston, by Hyatt

Art Deco hotel with a full-service spa and area shuttle service
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge, and a coffee shop/cafe are onsite.
Thompson Houston, by Hyatt offers 172 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A 24-hour health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Thompson Houston, by Hyatt. During your stay, you're just a quick walk from Buffalo Bayou Park. You'll find features like free WiFi in public areas and a free area shuttle, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Sol7
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, hydrotherapy, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and yoga classes
  • Just a 4-minute drive from Toyota Center and a few minutes from Daikin Park
  • Free local-area shuttle service
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Thompson Houston, by Hyatt offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Thompson Houston, by Hyatt. You'll have access to the health club at a partner property. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

Sol7 - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Chardon - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Covered valet parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chardon
  • Sol7

Things to do

  • 24-hour health club
  • Books
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 60.00 per night
  • Crib (infant bed) fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Houston
Thompson Houston by Hyatt
Thompson Houston part of Hyatt
Thompson Houston, by Hyatt Hotel
Thompson Houston, by Hyatt Houston
Thompson Houston, by Hyatt Hotel Houston

Thompson Houston, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 127 reviews
Rating 8 - Good. 12 out of 127 reviews
Rating 6 - Okay. 10 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Adrien

Stayed 1 night in Nov 2024

10/10 Excellent

Owen

Stayed 2 nights in Dec 2024

4/10 Poor

Niko

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Definitely not worth staying for a weekend. Very disappointed when we arrived. The surrounding areas were very sketchy.
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. Staff were very friendly and helpful! Room had a beautiful view. The only issue was the a/c in the room. Overnight it got really hot in the room even though the thermostat was set to 65 degrees. It didn’t cool down until next morning
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Overall 10/10
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Staycation
Awesome Hotel...from the customer service, amenities, room, ambiance! Definitely a must! 1 thing I would ask ny Hotels.com, specifically when booking this hotel please provide info regarding the $150 deposit
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Stayed 1 night in Nov 2024

10/10 Excellent

Hector

Stayed 1 night in Nov 2024

10/10 Excellent

Efa

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness
My stay was overall good. I had to catch my flight at 7am and requested for a baggage antten and was told that the staff come around 7 am so I have to carry my baggage myself. I therefore had to go down for a trolley and struggle to take my baggage to my car. My first experience ever after over 40 years of travel.
Stayed 5 nights in Nov 2024

8/10 Good

Jason

Stayed 2 nights in Nov 2024

6/10 Okay

Mariana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tomi

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from every staff was amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

LINET

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
wonderul property and beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

JESSICA

Stayed 3 nights in Sep 2024

10/10 Excellent

Dajon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was phenomenal.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felix

Stayed 2 nights in Sep 2024

10/10 Excellent

Juan Carlos, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024