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The Whitehall Houston

4.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Whitehall Houston

City view from property
Interior
Interior
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    14 min walk
  • House of Blues Houston
    15 min walk
  • Bayou Music Center
    15 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    24 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1013)
The price is €124
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Houston Downtown, an IHG Hotel

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Whitehall Houston's great location gets high marks from our customers. During your stay, you're just a quick walk from Sam Houston Park. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 14 minutes by foot from Toyota Center and a 2-minute drive from Downtown Aquarium
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Free local area shuttle up to 1.0 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Part & Parcel
  • Buffalo Bayou Coffee

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 25 2024 to November 26 2024 (dates subject to change).
The property will be renovating from November 25 2024 to November 26 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 661 out of 1142 reviews" "
Rating 8 - Good. 197 out of 1142 reviews" "
Rating 6 - Okay. 134 out of 1142 reviews" "
Rating 4 - Poor. 67 out of 1142 reviews" "
Rating 2 - Terrible. 83 out of 1142 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Hotel charges 40$ per night for parking which is ridiculous. Hot water was on/off. Walls are thin.
Stayed 2 nights in Sep 2024

2/10 Terrible

Francisco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The Front Desk Staff was ugly and rude. Definitely a rude awakening that I was in Houston. The bathroom in my hotel room was sub par and tiny. The gym here is laughable. The only positive vibe here was the restaurant for breakfast. Other than that I would pass on staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Ty'Rahnie

Stayed 1 night in Aug 2024

4/10 Poor

Ilham

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Poor experience at such a reputable hotel in Houston. Firstly front desk lady is super rude, rolled her eyes at me when I mistakenly booked an accessible room. Not accommodating for the most part. Hotels don’t have fridges inside the room, have to request a whole fridge to be delivered. You have to also pay for housekeeping as it’s not included apparently. Very strange hotel policies will not be staying there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms.
Stayed 2 nights in May 2024

2/10 Terrible

Ruoyu

Liked: Staff & service
Disliked: Property conditions & facilities
Sooooo noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay here. This is a historic hotel so complaining about some thing being old is probably not unexpected. It was very good stay overall.
Stayed 1 night in Sep 2024

8/10 Good

John, Conroe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Sep 2024

8/10 Good

Tommy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good. The hotel had a nice greeting/gift in our room for my wifes birthday celebration. I think they are way over priced. It can take a while to ride in the elevator if they are slightly even busy. My buddy and his wife also stayed here. They got double charged, and their AC in the room was very loud preventing them from getting any sleep. Not sure why they didn't call down about it, but their experience was not like mine. Our room was quiet, cold, and comfortable. Shower is a bit small, and the temperature doesn't get as hot as i would like it. Overall it was a great night for us. Thank you
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

6/10 Okay

jose

Travelled with family
Liked: Cleanliness
It was ok. Customer service can be improved. Room not what I expected.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian D.

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The walls are VERY thin!!! We could hear the “neighbors” activity as well as the elevator. Wouldn’t recommend for the simple fact that you won’t get any sleep because the room doors slam shot, and you everyone’s activities. Not worth the stay
Stayed 1 night in Sep 2024

8/10 Good

Tarvasha

Stayed 2 nights in Aug 2024

2/10 Terrible

Alisher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very bad place; everything is outdated and not what was expected from such a high-end hotel. I'll never recommend this hotel to anyone and say avoid it at any cost!
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Harry

Stayed 1 night in Sep 2024

2/10 Terrible

Logan

Disliked: Cleanliness, property conditions & facilities, room comfort
Not family friendly 😔
There was people rolling weed in the hall! Not family friendly. Room was ghetto.
Stayed 1 night in Sep 2024

10/10 Excellent

Clarence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
It was great and i really enjoyed myself and i appreciate the service
Stayed 2 nights in Sep 2024

10/10 Excellent

Hans, Houston

Quiet, clean and great location during the weekend
Stayed 2 nights in Sep 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Clean! Cold, comfy and cozy rooms! Staff is excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff. Older hotel in gret condition. The staff was over the top AWESOME! outdoor var was freat but rain kept ruining for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Catrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024