4/10 Poor
Gwen
Travelled with group
8 Nov 2024
Disliked: Cleanliness, property conditions & facilities
Very disappointed in the cleaning staff at the hotel. Our room was not cleaned after our first night. The towels where not replenished, the dirty ones left on the floor where not picked up, the garbage was not emptied and dirty glasses where not removed or replaced, coffee was also not replaced. When mentioned at the front desk it was looked after that day to some extent. The towels where removed and replaced, garbage was emptied but the glasses were not removed or replaced and the coffee was not replenished. Also needed to ask to have toilet paper replaced after three days as it was never done. The other issue for the hotel was there where three elevators but only one worked during our four day stay.
The food in the dining room was exceptional as well as the service.
Gwen
Stayed 4 nights in Oct 2024