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Sonesta Hotel Houston IAH Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Lobby
Restaurant
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    16 min walk
  • Houston National Cemetery
    7 min drive
  • Houston Grand Prix
    9 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    17 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Houston Bush IAH South

Pool
Breakfast included
Free airport shuttle
Pet-friendly
3.9 out of 5, Good, (84)
The price is €78
for 1 night
includes taxes & fees
8 Dec - 9 Dec
La Quinta Inn & Suites by Wyndham Houston Bush IAH South

About this property

Sonesta Hotel Houston IAH Airport

Hotel with free parking, in the vicinity of Houston Grand Prix
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Hotel Houston IAH Airport. During your stay, you'll be within walking distance of Greenspoint Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 9 minutes by car from Houston Grand Prix and 12 minutes from Sam Houston Race Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Hotel Houston IAH Airport offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 16 meeting rooms. Event space at this hotel measures 27000 square feet (2508 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Sonesta Hotel Houston IAH Airport. A roundtrip airport shuttle is free during limited hours. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Sam's Bar - Onsite bar.
Sam's Restaurant - Onsite restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 5 AM to 11:00 PM

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 5-50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (27000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 231
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Houston IAH Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 408 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 104 out of 1002 reviews" "
Rating 2 - Terrible. 107 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

DINEECHIA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 10 and checked out at 3 this hotel is less than 2 stars a waste of money i called for a shuttle and waited over an hour i had to call 3 times the hotel is 17 min away and the driver said it was no traffic i requested towels because for some reason it made sense to have 1 towel for 2 ppl and the lady working the desk said she couldnt bring me any the service sucked the tub waa stopped up just dont waste ur money or time by staying here
Stayed 1 night in Aug 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allow me to stay after another hotel cancelled my reservation at the last minute
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Last chance
Took too long to be picked up from the airport I called a hour before I arrived I called when I arrived and it took me calling every 15 minutes for the airport shuttle to arrive after a hour of waiting. Then the front desk usually take about 3-5 minutes to check me in this time it took 20 minutes and it was the hardest bed I slept on there
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was old and out of date and can benefit from a complete remodel. The hot water turned brown and I'm not sure if this is an issue with the city or property. Friendly staff and the food was decent.
Stayed 2 nights in Aug 2024

8/10 Good

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Steven, Chicago

Business traveller
Disliked: Cleanliness, property conditions & facilities
Terrible and dirty hotel
Stayed 1 night in Aug 2024

4/10 Poor

Bonnie

Stayed 1 night in Aug 2024

2/10 Terrible

akale

Travelled with family
Disliked: Property conditions & facilities
My goodness, what has happened to the Hyatt? Your better off staying at the Fairfield in or any other motel/Inn in the Houston area. This hotel was dirty, dilapidated, poor all around maintainable. Terrible smell. You can see that this Hyatt hotel was neglected. It will ruin your trip because it is an eyesore. We were so disappointed we tried booking a different hotel last minute. The hotel looks absolutely different from the pictures
Stayed 3 nights in Aug 2024

8/10 Good

Mounia

Stayed 2 nights in Jul 2024

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Alondra

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Mackxelande

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very mean and unprofessional except for Sharon at the front desk who is exceptional and does her job very well!
Stayed 1 night in Jul 2024

4/10 Poor

Davina F

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m flying standby with my 75 year old Mother so we picked this Hyatt because it was closer to the airport since our flight was 5 am the next morning. We waited at the airport for over an hour because no one at the hotel would answer the telephone. The phone was picked up twice and the staff hung up both times. At one time I had 2 telephones ringing at the same time and they never picked up after over 6 minutes. When I arrived, there was an older gentleman that was very rude both times I encountered him. He brushed me off so I dealt with Wesley who tried to help. Unfortunately offering breakfast the next day when the flight left at 5 am was not helpful. I was very disappointed and I’m always referring a Hyatt Hotel to friends and family. By the way, the older middle eastern man did not give me his name.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
The building is in dire need of deep cleaning and perhaps gutting. Its looks dated and the rooms are gloomy and the front desk staff is laxed in their service. Roaches, dirty towles, chipped furniture and exterior is not welcoming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Liked: Amenities
Nice and clam place
Stayed 1 night in Aug 2024

10/10 Excellent

Ethangelenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Clarence

Stayed 1 night in Aug 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Amenities
I didn’t like that there was a “hidden fee” of $50 for property use. I’m already paying almost $200 for a night’s stay and you get there and don’t have an option than pay the $50. The thing is, I didn’t know why was the extra money for. The service at the counter was not so great. The room was noisy and sounded like people were working all day and night making noise and hammering things. Then personnel tried to enter my room three different times in the morning, even after I told them I didn’t need room service. That was very annoying! The second day I asked a staff member to hold my bags and when I came back to pick them up there was a black staff member that assisted me right away, she was very professional, and helped me with my bags, she was amazing and I’m really grateful for her kindness.
Stayed 1 night in Jul 2024

6/10 Okay

Maajid

Disliked: Cleanliness, staff & service, amenities
Rude staff, no room service, wouldn't even give me a plate to have my food in.
Stayed 1 night in Jul 2024

8/10 Good

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service
N
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Susan

Stayed 1 night in Jul 2024

8/10 Good

Arnulfo

Stayed 1 night in Jul 2024

2/10 Terrible

Patrick

Business traveller
Disliked: Amenities
No hot water in the morning. Tons of water leaks! I’m embarrassed for the hotel!
Stayed 5 nights in Jul 2024