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Sonesta Hotel Houston IAH Airport

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Restaurant
Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free airport shuttle
  • Room service
  • Bar
  • Pool

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    ‪16 min walk‬
  • North Houston Skate Park
    ‪6 min drive‬
  • Houston National Cemetery
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Houston-North

Pool
Breakfast included
Free airport shuttle
Pet-friendly
3.3 out of 5, (838)
The price is €83
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Hyatt Place Houston-North

About this property

Sonesta Hotel Houston IAH Airport

Hotel with free parking, in the vicinity of Houston Grand Prix
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Hotel Houston IAH Airport. During your stay, you'll be within walking distance of Greenspoint Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 9 minutes by car from Houston Grand Prix and 12 minutes from Sam Houston Race Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Hotel Houston IAH Airport offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 16 meeting rooms. Event space at this hotel measures 27000 square feet (2508 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Sonesta Hotel Houston IAH Airport. A roundtrip airport shuttle is free during limited hours. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Sam's Bar - Onsite bar.
Sam's Restaurant - Onsite restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 5 AM to 11:00 PM

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 5-50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (27000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 231
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Houston IAH Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1007 reviews" "
Rating 8 - Good. 223 out of 1007 reviews" "
Rating 6 - Okay. 154 out of 1007 reviews" "
Rating 4 - Poor. 103 out of 1007 reviews" "
Rating 2 - Terrible. 112 out of 1007 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Laarni

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovation
Stayed 1 night in Nov 2024

10/10 Excellent

Hung sy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dominque

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would com back to visit loved the place
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money
The service was terrible from the time we checked in until leaving the people at the front desk must’ve all been new it was the worst service. Every front desk person was always in their cell phones talking or texting as if doing their job was an inconvenience. This was our first time staying and no one offered to show us or even point us to any of the amenities or other spaces we could go. Where do we go to eat and drink and what times? Is there a pool? A smoking area? A patio somewhere to just sit outside who knows?! Such a disappointment for charging over $100 a night … long story short we left here and paid $65 a night at palace inn that was nicer, cleaner, & had great customer service!
Stayed 4 nights in Oct 2024

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Greg

Can't say anything about the stay - by the time the airport shuttle was 1 1/2 hours late and the hotel stopped answering their phones I caught a cab to another hotel. I will be suing Sonesta, Hotels com and Expedia over this mess - first time I have been treated this incredibly badly - and someone is going to pay!!!!!
Stayed 1 night in Oct 2024

6/10 Okay

Misael

Stayed 3 nights in Oct 2024

8/10 Good

Valerie, Temple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read some of the previous reviews and was a little concerned, however, I think that they exaggerated. I think security was amazing and I felt totally safe. It is on the edge of a declining area, but we are talking about most areas that are affordable.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kristina

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Business traveller
Liked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Friday

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service
Outdated
Outdate hotel that needs refurbished. Every ice maker on each floor was broken. Hot tub was broken. Took 2 hours to check in due to computer issues. Toilet float kept sticking.
Stayed 2 nights in Oct 2024

6/10 Okay

sidoine

Liked: Cleanliness, property conditions & facilities
I wish I knew I wasn’t gonna have a microwave. I had one in my reservation but when I came it wasn’t none. I even asked about it and nobody did nothing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldnt justify payimg the 22 dollara for the breakfast that was offered.
Stayed 1 night in Oct 2024

6/10 Okay

Naveen

Liked: Cleanliness, property conditions & facilities
Home keeping service is not good & Also front desk employees always busy in their personal phone calls & they don’t care about the customers
Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 2 nights in Oct 2024

2/10 Terrible

Travis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Stayed 1 night in Oct 2024

10/10 Excellent

Mare

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well , the hotel itself was very nice. I was picked up by a shuttle bus. But , I was taken to the wrong Sonesta Hotel. So ,at around 10pm I took Uber to the right one. So this wasn’t fun. I also was hoping that the hotel is right by the airport ( since it mentioned that)
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Mohini

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kayleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Oct 2024

2/10 Terrible

Erick Andres Rocha

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at this hotel was extremely disappointing. The property offered inaccessible services. Free shuttle service to and from airport but not for disabled customers. Need an ADA room? Sorry this hotel will not go through the trouble of changing the room for you. The ramps were extremely unsafe and the staff seemed uninterested in providing assistance. On top of that, they didn’t even offer basic amenities like access to water. When I asked for drinking water, I was met with rude responses and no help at all. The entire atmosphere was unwelcoming, and the lack of care from the staff made the experience worse. I would not recommend this hotel to anyone, especially if you need basic accommodations or expect any level of customer service. A truly bad stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024