Sonesta ES Suites Houston Galleria

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
BBQ/picnic Area
Outdoor pool, pool loungers
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
5190 Hidalgo St, Houston, TX, 77056
  • Richmond Avenue
    5 min walk
  • The Galleria
    6 min walk
  • Williams Tower
    10 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    38 min drive

Room options

Studio Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 61 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Queen Bed

  • 61 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Hearing)

  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta ES Suites Houston Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Sonesta ES Suites Houston Galleria gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • 10 minutes by car from Houston Zoo and 10 minutes from MD Anderson Cancer Center
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Houston Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

You'll find a business center on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Houston Galleria. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Manager's reception (select days)

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1000 reviews" "
Rating 8 - Good. 252 out of 1000 reviews" "
Rating 6 - Okay. 136 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Askin

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Old facilities, old hotel. No charging station even though they had a spot. Not allowed.
Stayed 2 nights in Sep 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good location. Fair value. Bedding was good. Staff good. Parking lot available but had major potholes. Breakfast good. Bathroom was tiny. Hotel is in poor condition. Did not seem very clean. Very poor condition. Single elevator, very slow and outdated.
Stayed 3 nights in Sep 2024

4/10 Poor

Muhammad

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Average rooms nothing fancy. Property needs to be renovated seems old and has weird smell in the rooms. Hot water in bathrooms takes forever to come and water is not hot it’s warm. Had to buy our own toilet paper and soap because hotel ones were so cheap. For similar price there are much better options
Stayed 6 nights in Sep 2024

10/10 Excellent

briggs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean!
Stayed 1 night in Sep 2024

6/10 Okay

sundus

Liked: Staff & service
Location
Stayed 2 nights in Sep 2024

6/10 Okay

Charisse

Travelled with group
Liked: Staff & service, amenities
The two bedroom suite has plenty of room. One of the most comfortable beds I have slept on in a hotel. The vents needs to be cleaned, the curtains had dust bunnies built up on them, and there were cracks in the walls in the bathroom by the tub. The hotel appears to going through repairs or a remodel since there were wet paint signs throughout.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Deiqunette

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Construction work has been being done for two years. There’s paint everywhere. Holes in the ceiling
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittney

Very nice and clean. Peacefull
Stayed 1 night in Aug 2024

8/10 Good

Dionne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yen

Stayed 4 nights in Aug 2024

10/10 Excellent

Vikram Vivek, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Oleksandr

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low price, but bad condition and smells…
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, clean and modern 3-star hotel
Excellent, clean and modern 3-star hotel. Good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Travelled with family
Disliked: Staff & service
Clerk was rude and xenophobic… hotel did not communicated properly that hotel did not have our rooms even thought these were paid already months ahead of time…
Stayed 6 nights in Aug 2024

2/10 Terrible

Angela

Stayed 1 night in May 2024

4/10 Poor

Oscar

Disliked: Staff & service, amenities, property conditions & facilities
The service is bad, the pool wasn't in service (green), the inside had patches everywhere. I will never stay at a Sonesta again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Mark, Sheridan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Liked having a suite with a kitchenette. Shower water was only lukewarm for most of my stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Tam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice time and the breakfast was good.
Stayed 4 nights in Jul 2024

8/10 Good

Cynthia

Liked: Property conditions & facilities
Reasonable price. Property being remodeled.
Stayed 4 nights in Jul 2024