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Sheraton Houston Brookhollow Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Houston Brookhollow Hotel

Exterior
Club Room, 1 King Bed | Living area
Lobby
Meeting facility
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
3000 North Loop West Frwy, Houston, TX, 77092
  • Karbach Brewing
    16 min walk
  • Cimarron
    3 min walk
  • Lindale Park Station
    8 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    33 min drive

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 Double Bed

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hyatt Regency Houston West

Pool
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1002)
The price is €132
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hyatt Regency Houston West

About this property

Sheraton Houston Brookhollow Hotel

Suburban Houston hotel in Lazybrook/Timbergrove with free parking
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Houston Brookhollow Hotel. During your stay, you'll be within walking distance of Karbach Brewing. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from Toyota Center and 13 minutes from Rice University
  • Pets welcome for a fee (restrictions apply)
Sheraton Houston Brookhollow Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 17 meeting rooms, and coworking spaces are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Houston Brookhollow Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Houston hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20.00 for adults and USD 12.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ella's Table Restaurant
  • Ella's Table Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (15000 square feet)
  • Coworking spaces
  • Meeting rooms - 17

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 27 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • 0.500 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1003 reviews" "
Rating 8 - Good. 239 out of 1003 reviews" "
Rating 6 - Okay. 132 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 70 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siavash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Joleimy

Disliked: Property conditions & facilities
Demasiado caro sin desayuno incluido y instalaciones muy viejas creo que es el puro nombre he estado en hoteles más económicos y más modernos y con el desayuno incluido de verdad no me gustó
Stayed 2 nights in Sep 2024

8/10 Good

Laeticia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff’s attention and service.
Stayed 2 nights in Sep 2024

4/10 Poor

Anh Nguyet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was night next to a freeway. The room was small and outdated.
Stayed 1 night in Sep 2024

6/10 Okay

Terrance, Elgin

Disliked: Staff & service, property conditions & facilities
Rooms needs to be updated. Cheap hotel vibes forsure
Stayed 3 nights in Jun 2024

4/10 Poor

Alma

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was under renovation but it looked terrible the signs were not there parking lot full of connexes. The room it self didn’t seem clean, the sheets had hair from previous guest. No drinking water in the hotel… not even for purchase. Didn’t feel safe at the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous, helpful and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Miguel

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Sheraton in Houston, and it was an exceptional experience from start to finish. The hotel is beautifully designed, with a modern yet cozy ambiance that immediately makes you feel at home.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very nice great AC
Stayed 3 nights in Sep 2024

2/10 Terrible

Tiffany

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The tub would not drain while taking a shower, had to stand in the water as we showered. We had a FILTHY cover on our bed. I typically check the covers & spray them down before laying down but this stay I did not and what I discovered on the sheets was absolutely unacceptable and made my skin crawl. The front desk manager Felix was shown a video and picture of the cover and he seemed like he could careless about our concerns and complaints.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable bed. Pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Hasan

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2024

8/10 Good

Ukeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christy

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew Jerone

Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there when i come to town for treatments. Everyone is so kind and gose above and beyond! This didnt happen to me but my friend that came to see me and bring a card. He was stpped 3 separate times and asked why he questions ( very rudely i might add. I woukd just like to say. Just because someone is smoking outside away from people and might dress alittle different then you. There isnt anyright to ask them repeatedly the same question over and over. Please dont judge a book by the cover
Stayed 1 night in Sep 2024