Residence Inn By Marriott Houston Westchase

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Houston Westchase

View from property
Outdoor pool
Property amenity
Studio, 1 Queen Bed with Sofa bed
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Pet-friendly
  • Gym

Explore the area

Map
9965 Westheimer At Elmside, Houston, TX, 77042
  • Westheimer Rd
    1 min walk
  • Rio Ranch
    6 min walk
  • Smith Lands Station
    16 min drive
  • Houston, TX (HOU-William P. Hobby)
    45 min drive

Room options

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Fireplace

  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn By Marriott Houston Westchase

Hotel with free breakfast, steps from Westheimer Rd
Along with an outdoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn By Marriott Houston Westchase offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn By Marriott Houston Westchase. During your stay, you're just a quick walk from Westheimer Rd. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes tennis courts, a gym, and basketball
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Westheimer Rd and 6 minutes by car from Memorial City Mall
  • Pets welcome for a fee
Residence Inn By Marriott Houston Westchase offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. The business-friendly Residence Inn By Marriott Houston Westchase also features barbecue grills, a picnic area, and coffee/tea in a common area. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 6.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • Basketball
  • Fitness centre
  • Outdoor pool
  • A hot tub
  • Tennis
  • Volleyball

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (775 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Marriott Aparthotel Houston Westchase
Residence Inn Marriott Houston Westchase
Residence Inn Marriott Houston Westchase Aparthotel
Resince riott Houston Westcha

Residence Inn By Marriott Houston Westchase Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 425 reviews" "
Rating 8 - Good. 92 out of 425 reviews" "
Rating 6 - Okay. 49 out of 425 reviews" "
Rating 4 - Poor. 33 out of 425 reviews" "
Rating 2 - Terrible. 47 out of 425 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Amber

Stayed 1 night in Sep 2024

10/10 Excellent

Lionel

Stayed 1 night in Sep 2024

2/10 Terrible

phong

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed brand hotel
1. Bathroom door couldn't close. 2. Sofa bed mattress so old and thin. no sheet cover, pillow... 3. No phone to contact front desk. Had to walk twice to front desk requesting sofa sheets, pillow, blanket - still no pillow. 4. Shower water is cool, not hot. 5. Toilet in lobby has no tissue paper (good thing I check first) 6. Pool was closed in middle of the summer :(
Stayed 1 night in Aug 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice but pool was closed
the hotel was nice, the family was looking forward to swiming in the pool, but it was closed.
Stayed 1 night in Aug 2024

4/10 Poor

Sudhir

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk not polite and respectful. They don’t care you choose to stay. Room smell bed , carpet not clean , ac was not working and front desk didn’t look serious until I sat in front of them at front desk, to fix the issue. At the end changed my room. Which could have done immediately.
Stayed 12 nights in Jul 2024

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is in a gated area in Westchase area of Houston. It is walking distance to just about any business you could imagine, variety of restaurants, etc. busy area, lots of other people walking around The rooms were nice, very spacious, and have everything you need.
Stayed 1 night in Jul 2024

2/10 Terrible

Nidia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Sheena

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My name is Sheena Sanchez and I have a serious complaint about my stay I had with my kids over the weekend. First I was told I could check in early and then when I arrived at hotel I had to wait 3 hours for a room to be ready. Then when I arrived in room the room looked nothing like picture online had no tv in living room was small, doors didn’t close , there was no hot water, roaches and bugs in room, no trash can, the remote to tv didn’t work it was the worst experience I ever had with my kids they did not sleep at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Stayed 1 night in Jul 2024

4/10 Poor

Hien

Liked: Cleanliness, amenities
Comfortability the rooms were very co.fortable and the staff were friendly and very personable
Stayed 4 nights in Apr 2024

2/10 Terrible

Patrick and Kellie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old run down. Smells bad. I've stayed a lot of hotels and this was the worst. Carpets dirty. Unsafe feeling. Lots of questionable people in hallways and parking lot. I expected so much more from this part of Houston. Don't book.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

2/10 Terrible

Esla

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience was horrible Bad smells Molded tubs Old carpet No sheets or blanket for pull out bed Baseboards cracked molded Old furniture in rooms Breakfast was horrible Doors weren't secured around the building anyone can walk in Front desk wasn't friendly Allowed people to smoke in hallways Beds not comfortable Kitchen floor gritty disgusting
Stayed 1 night in Jun 2024

10/10 Excellent

Belinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Everything was nice and clean
Stayed 1 night in Jun 2024

6/10 Okay

An

Travelled with group
Liked: Cleanliness
Nightmare Stay
The service desk upgraded my room to a suite, which could have been more enjoyable. Unfortunately, I ran into a nightmare. The bedroom has a window A/C unit, but the water from the A/C is all over the window and carpet. The bathroom door was stuck (unable to fully close or open). I asked for a hairdryer, but the service desk told me I had to wait until tomorrow. The following day, I met the room service to ask for a hairdryer; she told me it was okay but never delivered one. There is no A/C in the living room because the controller was broken. This facility would be an excellent structure if the maintenance were correct.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eudora

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

8/10 Good

Ryan, Mobile

Liked: Cleanliness, staff & service
Had To Switch Rooms Cuz The Air Didn’t Work In My Original Room
Stayed 1 night in Jun 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Good afternoon, we have not stayed in several Marriotts but the truth is our stay was not good, dirty jacuzzi, cockroaches in the room, old facilities without maintenance, you smelled marijuana and it is supposedly smoke-free, bad breakfast without variety or attention to the food and dishes that finish and are not pending to change or place more.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eudora

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Marcel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Paid for a suite and only had one TV...with two window unit air conditioners. Was supposed to be a gated community but the entrance gate was stuck open. People selling drugs in the parking lot. Entrance doors left open so anyone could walk the halls.
Stayed 3 nights in May 2024

10/10 Excellent

Siva Jyothi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Isaura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the little details
The hotel was nice and clean. Front desk personnel were very professional and friendly. The issues were with housekeeping; there was no toilet paper at all. The linen for the sofa bed was missing and they took it and didn’t replace them. They took all the washcloths. There was also no hair dryer
Stayed 3 nights in May 2024