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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Free daily self-service breakfast
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
13371 Fm 1960 Road W, Houston, TX, 77065
  • North Cypress Medical Center
    ‪3 min drive‬
  • HCA Houston Healthcare North Cypress
    ‪3 min drive‬
  • Traders Village
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Houston with free breakfast and a 24-hour front desk
This hotel features a restaurant, dry cleaning, and laundry facilities. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn & Suites offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of North Cypress Medical Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Willowbrook Mall and 12 minutes from Houston Premium Outlets
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.
Quality Inn & Suites has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 260 reviews
Rating 8 - Good. 56 out of 260 reviews
Rating 6 - Okay. 32 out of 260 reviews
Rating 4 - Poor. 25 out of 260 reviews
Rating 2 - Terrible. 26 out of 260 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alfonso R.

Stayed 1 night in Nov 2024

10/10 Excellent

Harris

Stayed 3 nights in Nov 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price.
Booked last minute for a basketball tournament. Good price and clean room. Only complaint was the free breakfast. Black coffee, waffles and cereal were the options. No juice or butter or creamer or any pastry/toast/bagel or anything. Two containers of yogurt in the fridge. Just not much to choose from.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 6 nights in Nov 2024

4/10 Poor

Cody

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Brettanny

Stayed 2 nights in Oct 2024

6/10 Okay

Sean

Liked: Staff & service
Disliked: Room comfort
just short
While everything was in decent condition, all furnishings and finishes were of low quality. Bedsheets, blankets, some of the pillows were just folded up blankets in a pillowcase. The couch was small and uncomfortable, the TV could not be viewed easily from the sitting area. Breakfast was non-existent, a wafflemaker and coffee and dry cereals is about the extent of it. If it's available, then you can get by for a night, but not comfortable for longer stays for sure.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around good stay..
Cozy & quiet. Convenient area, nice staff.
Stayed 4 nights in Oct 2024

4/10 Poor

Rocio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They stop serving breakfast at 9amm
Stayed 1 night in Oct 2024

10/10 Excellent

Willis

Stayed 4 nights in Sep 2024

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty sure there was a poop smear on the wall in the bathroom. The toilet was incredibly wobbly. There were stains on the towels. And there is a train track like right next to the place, so it can get loud.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lamonica

Stayed 3 nights in Sep 2024

4/10 Poor

timothy, benton

Stayed 1 night in Sep 2024

2/10 Terrible

jermaine

Stayed 4 nights in Sep 2024

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Willis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very friendly and accommodating. I have been here for over a month and a half off and on. Its very close to my job and there are lots of things to eat in the same area. This is a different property from my normal, but for the price and the convenience I give it a 10 out of 10.
Stayed 3 nights in Sep 2024

10/10 Excellent

Willis

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Sadly had to deal with roaches at the hotel and it was normalized as they should be there. Would not recommend. Breakfast is also basically bagels and cofffee.
Stayed 5 nights in Sep 2024

10/10 Excellent

Moona

Stayed 1 night in Aug 2024

10/10 Excellent

Alonzo

Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Trung Hieu

Everthing is quick and simple
Stayed 2 nights in Aug 2024