Quality Inn & Suites West Chase

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites West Chase

Lobby
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Jetted Tub
Standard Room, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Rd
    2 min walk
  • Philips 66
    6 min walk
  • Harwin Drive Shopping District
    4 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    43 min drive

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Quality Inn & Suites West Chase

Hotel with free parking, steps from Westheimer Rd
This hotel features a fitness center, coffee/tea in a common area, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Inn & Suites West Chase, you're just a quick walk from Westheimer Rd. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym
  • Steps from Westheimer Rd and 15 minutes by car from Rice University
As a guest of Quality Inn & Suites West Chase, you'll find a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly Quality Inn & Suites West Chase also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • On-site parking includes off-street options

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Conference space (495 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Quality Inn & Suites West Chase Reviews

Reviews

6.6
Rating 10 - Excellent. 268 out of 1030 reviews" "
Rating 8 - Good. 269 out of 1030 reviews" "
Rating 6 - Okay. 194 out of 1030 reviews" "
Rating 4 - Poor. 102 out of 1030 reviews" "
Rating 2 - Terrible. 197 out of 1030 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Negad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevator wasn't working so we had to carry our own luggage up. There was cigarettes and other trash in the stair case. The room smelled really bad and was a little dirty. We found a frozen water bottle that someone had left in the fridge as well.
Stayed 1 night in Aug 2024

2/10 Terrible

Knijele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Stayed 2 nights in Aug 2024

2/10 Terrible

Kellon

Disliked: Staff & service, property conditions & facilities, room comfort
Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked
Stayed 1 night in Aug 2024

10/10 Excellent

Abel

Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Olga

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Dorita

Disliked: Cleanliness, staff & service, property conditions & facilities
This place had geckos and roaches in the room, the sockets were burnt out. The bathroom was not clean. It smell like mildew and mold. It was damp and wet in there.
Stayed 1 night in Aug 2024

2/10 Terrible

Dotch

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a no for me didnt feel safe
Stayed 3 nights in May 2024

6/10 Okay

Mathew

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Octavio

Stayed 1 night in Jul 2024

2/10 Terrible

johnny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty inn and suites in houston
Ruin my family vacation with hundreds of roaches crawling on nite time. Unsafe floor could break your feet easy. Manager meaned and unprofessional. Not coming back.
Stayed 2 nights in Jul 2024

4/10 Poor

Chau

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad, no hot water, old & dirty furniture, we had like a bed sheet for comforter
Stayed 1 night in Jul 2024

4/10 Poor

Leilani

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells unfresh. Sink clogged. Chair dirty and old.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stay was wonderful good location accessible to many stores and restaurants. Only issue that bugged me (no pun intended) were mosquitos Both mosquitoes coming in from underneath the door every time I killed two 3 more appeared. I had to put a towel infront of the door to keep them from coming in. Over great stay
Stayed 1 night in Jul 2024

2/10 Terrible

Lana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Shabbar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Alicia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Paula was awful. Stole our $50 cash deposit and kicked me and my husband out. I have a small service animal and they kicked us out due to a small dog, ada registered. The room had no hot water, no working tv, leaky air condition, roaches, and burn holes in the bedding even though it’s non smoking.
Stayed 2 nights in Jul 2024

4/10 Poor

Vadim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ugly smell, everything is too old.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Only stay if nothing else.
Hotel was double booked and was unable to stay. Hotel was dirty, with horribly stained carpet, and smelled like mildew. People at the front desk were nice. All my impressions are from just walking in. Area around the hotel was very run down and not maintained. Reflected what the inside looked like. It hasn't been updated since 2000 probably. *Context* I tried to stay during the effects of hurricane Beryl, personally double booking should NEVER happen. Its not okay when airports do it. its not oaky if hotels do it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the money and current situation
Stayed 1 night in Jul 2024