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Platinum Inn and Suites

3.5 star property

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Photo gallery for Platinum Inn and Suites

Egyptian cotton sheets, desk, blackout curtains, soundproofing
Exterior
Private kitchenette
Egyptian cotton sheets, desk, blackout curtains, soundproofing
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
12410 Northwest Fwy, Houston, TX, 77092
  • Memorial City Mall
    ‪10 min drive‬
  • CityCentre
    ‪12 min drive‬
  • Baseball USA The Yard
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking

Egyptian cotton sheets, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Private kitchenette

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Accessible, Non Smoking

Private kitchenette

Deluxe Studio Suite, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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  • Air conditioning
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includes taxes & fees
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About this property

Platinum Inn and Suites

Hotel in Houston with free parking
A business center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-in, and multilingual staff assistance.
Platinum Inn and Suites offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets. 50-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

During your stay at Platinum Inn and Suites, you'll be close to Karbach Brewing. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a computer, and laundry facilities
  • 10 minutes by car from Memorial City Mall and 11 minutes from Westheimer Rd
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Platinum Inn and Suites also features multilingual staff, laundry facilities, and express check-in. Self parking is free.

This 3.5-star Houston hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • DVD player

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Platinum Inn Houston
Platinum Inn Suites
Platinum Inn Suites
Platinum Inn and Suites Hotel
Platinum Inn and Suites Houston
Platinum Inn and Suites Hotel Houston

Platinum Inn and Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 249 out of 487 reviews
Rating 8 - Good. 111 out of 487 reviews
Rating 6 - Okay. 41 out of 487 reviews
Rating 4 - Poor. 30 out of 487 reviews
Rating 2 - Terrible. 56 out of 487 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

DeVincent

Stayed 1 night in Dec 2024

8/10 Good

Kiesha

Stayed 1 night in Dec 2024

10/10 Excellent

Reginald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff
Stayed 2 nights in Dec 2024

6/10 Okay

Mabell

Clean but outdated.
Stayed 1 night in Dec 2024

6/10 Okay

Rae

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Markeveon

Stayed 2 nights in Nov 2024

10/10 Excellent

Alexis Lee

Stayed 1 night in Nov 2024

2/10 Terrible

Stephon

Stayed 1 night in Nov 2024

10/10 Excellent

Gracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We and my husband went for a weekend and staff was very nice. They made last minute accommodations for me since I can't get up stairs. Rooms were a decent size. And was quiet. Sit in the same parking lot as a Mexican restaurant and an IHop.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying here. And I actually liked it. It’s cozy and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend had to stay for one quick night and I would give it a 10/10!! It had what we both needed..
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The staff was AWFUL. Took a long time to check in because their system wasn’t working, and when asked about the suites i was told it would be a $20 difference despite my room and the suites showing up as the same price online. They also said I had to give a “cash only” $20 deposit to use any kitchenware, which seemed pretty scammy to me so I did not pay it. The room itself was wonderful but the staff truly ruined the experience.
Stayed 1 night in Nov 2024

6/10 Okay

Alexis

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Staff & service
Disliked: Amenities
It was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place to stay!
Stayed 5 nights in Oct 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very clean. Great location.
Stayed 1 night in Oct 2024

6/10 Okay

Krzysztof

Liked: Cleanliness, property conditions & facilities
It is a clean and quiet property. Don’t expect any thrills like breakfast. Basic stay but for the money we were satisfied.
Stayed 1 night in Oct 2024

10/10 Excellent

Luciano

Stayed 2 nights in Sep 2024

4/10 Poor

elizabeth

Stayed 1 night in Sep 2024

6/10 Okay

Adolfo

Travelled with family
Liked: Staff & service
Disliked: Amenities
My 9yr old turned on the TV to PORN... He turned it off and came to me in the restroom and said there is inappropriate stuff on TV. So i told him to wait in the restroom, closed the door and sure enough TV turns on DIRECTLY TO A WOMAN TAKING 2 D!CKS TO THE FACE.... DO BETTER!!!!
Stayed 1 night in Sep 2024

8/10 Good

Tsvetalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

sean

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and quiet!
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Sep 2024