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Hyatt Regency Houston West

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Houston West

Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Room, 2 Double Beds
Daily to-go breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • Bear Creek Pioneers Park
    3 min drive
  • Topgolf Houston - Katy
    4 min drive
  • CityCentre
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    35 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior detail

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Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (1631)
The price is €153
for 1 night
includes taxes & fees
8 Jan - 9 Jan
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Hyatt Regency Houston West

Suburban Houston hotel in Memorial with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Houston West. During your stay, you'll be close to Bear Creek Pioneers Park. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine and garden views while dining at Cafe on the Lake
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall
  • Pets welcome for a fee
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • To-go breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 15-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cafe on the Lake
  • Black Gold Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Regency Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 600 out of 1002 reviews" "
Rating 8 - Good. 181 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Acqunita

Rooms need updates They don’t match the aesthetics of the lobby
Stayed 2 nights in Sep 2024

10/10 Excellent

Byron

Business traveller
Liked: Cleanliness, room comfort
Business stay at the Hyatt
Came to Houston for a Safety Conference being held at the Hyatt. The hotel lobby is beautiful. The conference rooms are great. The food and bar was great. Staff was very friendly and helpful. As for my room, the style/decor is borderline outdated, but it was very clean. The bed was very comfortable and the AC kept it ice cold all night! Definitely recommend staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Sep 2024

8/10 Good

Miyoshi

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really nice however once you go into your room, they look nothing like you would expect them to look based on the hotel. Rooms definitely need an upgrade
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, amenities, room comfort
2nd time staying here and enjoyed it. Rooms are a bit dated but comfortable. Hotel is very clean, away from the busy downtown but close enough to get there easily. Would definitely stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Franklin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint i have is: they have a pre wedding party and music was too loud . They should have closed the door so we didn't have to hear the loud noise
Stayed 3 nights in Sep 2024

8/10 Good

Jude

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Feeding the fish. The smell was great inside.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, amenities, room comfort
I was not aware that no free breakfast and honestly I hesitated in asking but it’s was worth it
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Dining was amazing.
Stayed 3 nights in Sep 2024

8/10 Good

Deondria

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel is just to dark inside
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUN

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiawanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoy our stay at your hotel. Every time we come into Houston. We will make sure we stay at your hotel. The best customer service, valley parking, it was clean inside & outside the hotel, was very nice, garage parking was clean and it was offered to the guess. Which was really great and all the immunities that you had offered was really great as well. Thank you!!
Stayed 1 night in Sep 2024

8/10 Good

Daniel, Chicago

Liked: Amenities
My junior suite smelled moldy. They stated it was ongoing repairs. They quickly placed me in another room, smalled good a bit smaller but nice. They accommodated me with a 2 days complimentary breakfast. They were all nice and accommodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Enoch, Whittier

Liked: Cleanliness, amenities, property conditions & facilities
I liked the environment and how clean the facilities were. Everyone was very kind and helpful
Stayed 3 nights in Aug 2024

4/10 Poor

Janko

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Pictures present hotel as updated , new place. Property is actually very outdated. Feels '90s in there. Breakfast menu $27, you get same what 2star hotels offer. I travel a lot and this feels nothing like 4star hotel in 2024. I am very sorry for being candid person.
Stayed 3 nights in Sep 2024

10/10 Excellent

Romeo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property and room were amazing the only bad thing was the last night there the fire alarm went off and everyone had to evacuate for almost an hour didn’t really get much sleep that last night and our flight back home was early so didn’t get much rest.. this isn’t the hotels fault but definitely ruined the last night there other than that the hotel was amazing and super clean honestly one of the best smelling hotel I’ve ever been in I’ll definitely be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katerin

Travelled with family
Liked: Cleanliness, room comfort
Destress trip
I booked the stay to destress and swim in the pool. The pool was real cold but that was on me for booking so late in the year so I only swam for an hr. The rest of the stay was great. I could still stream Netflix and Hulu in room. We went to hmart for dinner since it was nearby. For breakfast we ate in house. The Buffett has expanded from what it was years ago. I remember I hadn’t liked it before but this time it was great. There was enough options for me to eat peacefully. For me I chose the bacon, potato wedges, French toast slices, yogurt with chocolate chips, coffee with milk. Do keep in mind breakfast is an extra charge here. At time of stay it was $25 per person.
Stayed 1 night in Sep 2024

10/10 Excellent

DELINA

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Stephen

Business traveller
Great location decent staff the rooms are below average they look very tired.
Stayed 1 night in Aug 2024

10/10 Excellent

SATANYA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the closeness to shopping, the on site restaurant, the decor, the pond, the koi fish, the customer service, the rooms.
Stayed 2 nights in Sep 2024

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Whole entire stay room was very hot ..adjusted air many of times .left and ran an errand came back room was still hot. Also water was very cold took forever to warm up..overall stay 1/10
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Stayed 3 nights in Sep 2024