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Houston Galleria Medical Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Houston Galleria Medical Center

Exterior
Interior
Property grounds
In-room safe, individually decorated, individually furnished, desk
Food and drink

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
4900 Loop Central Drive, Houston, TX, 77081
  • Richmond Avenue
    15 min walk
  • Panda Garden
    5 min walk
  • Hermann Park/Rice U Station
    7 min drive
  • Houston, TX (HOU-William P. Hobby)
    38 min drive

Room options

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includes taxes & fees
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About this property

Houston Galleria Medical Center

Hotel with free parking, in the vicinity of NRG Park
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Self parking is free. Additionally, WiFi in public areas, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Houston Galleria Medical Center offers 122 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Houston Galleria Medical Center's great location gets high marks from our customers. During your stay, you'll be within walking distance of Westheimer Rd. You'll find features like free self parking, plus a 24-hour gym and a snack bar/deli.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • WiFi and wired Internet in some public areas for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Houston Zoo and 9 minutes from NRG Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Houston Galleria Medical Center. Free self parking is available.

This Houston hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay), plus a one-time cleaning fee of USD 75
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 713-839-9411

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Galleria
Candlewood Houston
Candlewood Houston Galleria
Candlewood Suites Galleria
Candlewood Suites Galleria Hotel
Candlewood Suites Galleria Hotel Houston
Candlewood Suites Galleria Houston
Candlewood Suites Houston
Candlewood Suites Houston Galleria
Houston Candlewood Suites
Candlewood Suites Houston Galleria Hotel
Candlewood Suites Houston By The Galleria Hotel Houston
Sonesta Simply Houston Galleria
Houston Galleria Medical Center Hotel
Sonesta Simply Suites Houston Galleria
Houston Galleria Medical Center Houston
Candlewood Suites Houston By The Galleria
Houston Galleria Medical Center Hotel Houston

Houston Galleria Medical Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 735 reviews" "
Rating 8 - Good. 203 out of 735 reviews" "
Rating 6 - Okay. 117 out of 735 reviews" "
Rating 4 - Poor. 52 out of 735 reviews" "
Rating 2 - Terrible. 92 out of 735 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t see anything wrong with the hotel. Cheap hotel to stay at for the day.
Stayed 1 night in Jan 2024

2/10 Terrible

An

Stayed 2 nights in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Devrone

Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!! The room was spacious and the bed was comfy.
Stayed 5 nights in Mar 2024

4/10 Poor

Lenisha

Travelled with family and small children
Disliked: Property conditions & facilities
The property did not offer housekeeping, the towels looked unclean, and it should not be listed as a hotel because people are living here. It’s infested with ants. I paid for 7 days and only spent one night at the hotel.
Stayed 7 nights in Mar 2024

8/10 Good

Cole

Liked: Cleanliness, staff & service
A/C wasn’t working
Stayed 1 night in Jan 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Shawana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay but got sick cause I didn’t have any heat that never got hot but cold air instead. I loved the convenience of having a full kitchen. Staff was friendly & the location was quiet. Too far from the night life but I’ll definitely stay again.
Stayed 3 nights in Dec 2023

6/10 Okay

Sheri

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Sharon, Kansas City

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No working elevator. Roaches in the room. No housekeeping in my room, throughout my 4 day stay. No clean towels available.
Stayed 4 nights in Feb 2024

10/10 Excellent

Gregory

Stayed 1 night in Jan 2024

2/10 Terrible

Nikki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevators didn't work, no coffee service, staff was rude,
Stayed 2 nights in Feb 2024

4/10 Poor

Joanna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and accommodating but the property itself is older and run down. The elevator was out of order and our 4 person guest group got 1 towel between the 2 rooms we were in. Rooms were hot and a took very long time to cool off.
Stayed 1 night in Mar 2024

8/10 Good

adriene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

Richard

Stayed 1 night in Mar 2024

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice self contained suite with good amenities for cooking
Stayed 2 nights in Feb 2024

2/10 Terrible

Carolyn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst ever hotel stay I have ever had at any hotel. They are closing this hotel and making the units into apartments. The staff could care less about anything to do with quality. The room was dirty. Only enough towels for one person. Elevator was broke the entire time. Absolutely stunk the entire time. Bugs. Staff was very lazy

2/10 Terrible

Shaketha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in to the Room we didn’t have any towels, the Elevator was out of order so we had to carry all our luggage up the stairs. The whole inside smelled just like Weed. No tissue. They had several people that was placed here by the Salvation Army, we wasn’t aware of any of that. Checked out Sunday and walked into some of those people having an Argument at the front desk. There was never anyone at the front desk when you needed anything. I asked for cups the Desk agent stated they didn’t have any.
Stayed 2 nights in Feb 2024

4/10 Poor

Monique

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
When I arrived the elevator was down and I had to use the stairs to get to my room since all the rooms on the first floor were unavailable. The elevators had been broken for some time and did not work throughout my stay. When I got to my room, I only had one towel and a hand towel, I had to ask for more. My bed also had one flat sheet and no comforter or blanket. I had to ask for this as well. I was there for 3 days and did not have turndown service the entire time I was there. I think I had to ask for this as well. Other than that the staff was nice, location was convenient for getting around Houston.

4/10 Poor

William

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We have stayed here several times over the years. It is very convenient to the doctor. However, this time, we arrived around 5:50 PM, having been stuck in Houston traffic for over an hour. This was after the 6 hour drive from home. We were informed that the elevator was out of service, and that our room was on the 3rd floor, Recovering from surgery, this was difficult. The room was prepaid, and we felt there was no time to search for another hotel. We feel that the hotel should have notified us of this, and offered a refund in time to find an alternative. We will not stay there again. It is a real loss, since the rooms are very nice, quiet, and the beds comfortable. The staff has always been nice and friendly. The desk clerk this time offered to carry our baggage upstairs. We are really sorry to have to find another place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Feb 2024

2/10 Terrible

Lizet

Disliked: Cleanliness, amenities, property conditions & facilities
The "hotel" has been converted to low income month to month housing. Someone on drugs attempted to brake into my room in the middle of the night. This place is not safe. The elevator was broken the entire stay you have to carry your luggage up 3 flights. The gym is shut down.
Stayed 4 nights in Feb 2024

8/10 Good

L

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The sheets didn't seem to be clean, had an odor.
Stayed 2 nights in Feb 2024