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Hotel ZaZa Houston Memorial City

4.0 star property
VIP Access

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Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Terrace/patio
Poolside bar
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪4 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪14 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Suite, Balcony

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Hotel Zaza Houston Museum District

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1590)
The price is €520
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Zaza Houston Museum District

About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, a quick walk to Memorial City Mall
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Hotel ZaZa Houston Memorial City. During your stay, you're just a quick walk from Memorial City Mall. Free WiFi in public areas, a free area shuttle, and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at ZaSpa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Memorial City Mall and a 3-minute drive from First Congregational Church of Houston
  • Free local-area shuttle service
  • Pets welcome for a fee
Hotel ZaZa Houston Memorial City offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Spa services, a terrace, and concierge services are also featured at the business-friendly Hotel ZaZa Houston Memorial City. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 5:30 AM to 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 miles

Food and drink

  • Full breakfast available for a fee daily 5:30 AM–11:00 AM: USD 25.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 690 out of 882 reviews
Rating 8 - Good. 118 out of 882 reviews
Rating 6 - Okay. 27 out of 882 reviews
Rating 4 - Poor. 23 out of 882 reviews
Rating 2 - Terrible. 24 out of 882 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food great, staff quick response, housekeeping great, valet service great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Beau

Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only problem was my sink would not drain. It was handled quickly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property for business travelers in the Houston area.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

10/10 Excellent

Jarkkus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nelie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Ychay

Stayed 2 nights in Sep 2024

10/10 Excellent

Kendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and experience focused!
Great service, wonderful rooms. I love that they have "butler tea service" at the elevators on each level. The beds are comfy. They did switch toiletries - and I must say I don't like the new brand but I continue to appreciate their attention to quality. The in house restaurant is delicious
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Damarice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities, high end amenities, and excellent food and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oliver, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury rooms with astonishing balcony view
Stayed 1 night in Oct 2024

8/10 Good

Robin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Hotel Zaza was short, just two nights. PROS: *Our room, #922, was spacious and had adequate storage and seating. *The bathroom was lovely, clean and the amenities (shampoo, etc.) were better than average. *We had plenty of hot water. *The bed and linens were quite comfortable, and we had plenty of pillows. *The a/c unit worked well, and the television was high quality and easy to figure out. *The wi-fi access was great. CONS: *The room was excessively dark, with light from lamps only. Working at the desk would have required unplugging a lamp, getting an extension cord and placing the lamp on the table. It was DARK! *The safe in the room did not work. We advised the front desk of this on night one and were assured it would be either repaired or replaced asap; it never was. We took our valuables with us on leaving the room. *The bank of charging ports on the work desk did not work. The desk was plugged into an outlet into which a phone was plugged, and the phone worked but not the charging ports. This made it, again, impossible to work at the desk. *Very pricey valet parking is all that is available - there is no on street or nearby parking. I understand this dilemma, however, we should have been notified of this situation when booking our room. *There are 2 Hotels Zaza in Houston, one at Memorial Circle and one at Museum District. We found this out the hard way when our GPS maps took us to the wrong one! Again, some communication would've been helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zaza is a wonderful place to stay. From the staff to the amenities everything was great 👍
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location - only complaint is our rooms (we requested a move) were either looking at the highway or a parking lot, so didn’t really want to sit in the patio and the road noise was noticeable. I’m sure there are rooms that are quiet and have a better view. Quality of everything was outstanding from the bed linens, showhead, on-floor morning coffee , so highly recommend. We’ll definitely return!
Stayed 2 nights in Oct 2024

10/10 Excellent

AJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good hotel and the best staff If you don’t need an accessible room I would recommend that you tell the reception not to put you in one of those rooms unless you want to wipe the floor after every shower. The water goes everywhere all over the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gustav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Zaza! We will most definitely be going back.
Stayed 2 nights in Sep 2024

8/10 Good

Michael A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet hotel. I’m not crazy about being unable to “self-park” my car, I just don’t care for being reliant on having a car valet to retrieve my car whenever I want to run an errand. This is a minor annoyance. I would definitely stay at Hitel ZaZa again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean place!
Stayed 1 night in Sep 2024

10/10 Excellent

Aimi

Stayed 1 night in Aug 2024