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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property

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Photo gallery for Homewood Suites by Hilton Houston - Willowbrook Mall

Terrace/patio
Sports facility
Suite, 1 Bedroom, Non Smoking | Living area
37-inch flat-screen TV with cable channels, TV, MP3 dock
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
7655 West FM 1960, Houston, TX, 77070
  • Willowbrook Mall
    ‪1 min walk‬
  • Aerodrome
    ‪18 min walk‬
  • Sam Houston Race Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Bathtub

  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, Accessible (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, Accessible (Roll-in Shower)

  • 83 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking

  • 83 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Fireplace

  • 46 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Suite, 1 Bedroom, Non Smoking | Living area

Home2 Suites by Hilton Houston Willowbrook

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (361)
The price is €116
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Home2 Suites by Hilton Houston Willowbrook

About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

Hotel in Houston with free breakfast and a 24-hour fitness center
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Homewood Suites by Hilton Houston - Willowbrook Mall offers 72 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Houston - Willowbrook Mall. During your stay, you're just a quick walk from Willowbrook Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • Steps from Willowbrook Mall and 11 minutes by foot from Stone Moves Indoor Rock Climbing
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at Homewood Suites by Hilton Houston - Willowbrook Mall. Self parking is free.

This 3-star Houston hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping centre
  • Tennis
  • Volleyball

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 364 reviews
Rating 8 - Good. 89 out of 364 reviews
Rating 6 - Okay. 26 out of 364 reviews
Rating 4 - Poor. 14 out of 364 reviews
Rating 2 - Terrible. 13 out of 364 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Happy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well situated, close to mall, shopping centers, grocery store, and restaurants. Quiet location. Manager was responsive to our needs and said the property is in the process of being updated.
Stayed 2 nights in Nov 2024

2/10 Terrible

Heriberto

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My truck and 3 other vehicles got broken into and found out they don't have any cameras in front of property
Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Shantaye

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Hank

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
the rooms looked more than 30 years old, needed an update ,rugs with stain marks, not well kept.
Stayed 1 night in Oct 2024

4/10 Poor

Lunka

Stayed 4 nights in Aug 2024

2/10 Terrible

Selena

Stayed 2 nights in Aug 2024

4/10 Poor

Nick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors were not cleaned very well in the living area & the shampoo was empty in the shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Lamomte

Disliked: Staff & service
Didn’t stay because the guy at the front said there was no room available. He was rude.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

judy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel had great location food cleanliness and front desk was so very nice and accommodating to my family. Only thing negative was the furniture was worn. We were very pleased overall.
Stayed 1 night in Jul 2024

10/10 Excellent

Josette, Houston

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Daedriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Liliana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Tamara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brandilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
This hotel was convenient to where I need to be, and the breakfast was pretty good each day.
Stayed 4 nights in Jun 2024

6/10 Okay

Bonnie

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Marko

Stayed 2 nights in May 2024

8/10 Good

russell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, no paper thin wall that I can hear from outside of my room door
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Timothy

Stayed 1 night in May 2024