Home2 Suites by Hilton Houston Willowbrook

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Houston Willowbrook

Suite, 1 Bedroom, Non Smoking | Living area
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Fridge, microwave, dishwasher, cookware/dishes/utensils
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
7815 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    1 min walk
  • Willowbrook Mall
    13 min walk
  • Aerodrome
    18 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    22 min drive

Room options

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 30.1 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Home2 Suites by Hilton Houston Willowbrook

Houston hotel in Willowbrook with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton Houston Willowbrook offers 108 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Houston Willowbrook. During your stay, you're just a quick walk from Houston Methodist Willowbrook Hospital. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and conference space
  • Onsite recreation includes a gym
  • Steps from Houston Methodist Willowbrook Hospital and 13 minutes by foot from Willowbrook Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Home2 Suites by Hilton Houston Willowbrook offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 570 square feet (53 square meters) and includes conference space. The business-friendly Home2 Suites by Hilton Houston Willowbrook also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

This 3-star Houston hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area
  • Separate living room
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (570 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Willowbrook
Home2 Suites by Hilton Houston Willowbrook Hotel
Home2 Suites by Hilton Houston Willowbrook Houston
Home2 Suites by Hilton Houston Willowbrook Hotel Houston

Home2 Suites by Hilton Houston Willowbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 338 reviews" "
Rating 8 - Good. 65 out of 338 reviews" "
Rating 6 - Okay. 24 out of 338 reviews" "
Rating 4 - Poor. 16 out of 338 reviews" "
Rating 2 - Terrible. 15 out of 338 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tatiana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location of property was nice and the cleanliness off the room was great.
Stayed 3 nights in Sep 2024

4/10 Poor

Kelvin

Travelled with family and small children
Liked: Staff & service
Our room smelled really bad
Stayed 2 nights in Sep 2024

2/10 Terrible

Diego

Business traveller
Disliked: Amenities, property conditions & facilities
5 Trucks was broken into at 9pm, including mine. Obviously the hotel wasn’t going to do anything or reimbursement, but the crazy part was it was parked in front of the hotel lobby. Literally can look right at my truck when you walk out. Never again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Shatina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Houston, great experience.
It was very nice and cozy. I felt like I was at home. Clean and organized and the staff were very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elienid, Orlando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, practical, and friendly stay, especially for those looking for more than just a typical hotel room. I would recommend it for business travelers, families, or anyone planning an extended stay in Houston.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and so much to do in the area . Had a wonderful experience overall
Stayed 1 night in Jul 2024

8/10 Good

Vitus Kennedy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is under construction Someone had his truck broken into Breakfast is decent and the room is awesome
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Meredith

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pros: blackout curtains worked great Cons: computers down at check in so it took over 10 minutes of just standing there to get checked in. When we got to our room, we opened the door and someone else was already occupying that room (suitcase open, curling iron on, shadow in the bathroom). Pretty scary. There was only one elevator working, the pool was closed for maintenance, they don’t heat anything for breakfast (but there is a microwave), side doors do not work with keycard, so you have to enter through the front. Overall, I’d definitely search for a better place to stay.
Stayed 1 night in Aug 2024

4/10 Poor

Monike

Liked: Staff & service
Disliked: Cleanliness
Room smells bad, people smoking in that room For sure. My kids could not sleep with allergies.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with family
Liked: Amenities
Excellent!!
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Umair

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They were overbooked although I have booking confirmation and they did not provide me room I selected. It was terrible two nights, we could not sleep well because I asked for two beds room and they provide one bed room also microwave was not working, shower gel shampoo conditioner all were empty. Overall it's complete waste of many.
Stayed 2 nights in Jul 2024

6/10 Okay

Jonelle

Business traveller
My stay was a few days after a hurricane hit Houston. Frankly, I had more amenities than most people in the area, for which I was grateful. It was close to where I needed to be, and would be ideal for people who need to be near the hospital.
Stayed 3 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Marvin

Stayed 3 nights in May 2024

10/10 Excellent

Richard L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Halls and elevators were extremely warm no air
Stayed 1 night in Jun 2024

10/10 Excellent

Zykarius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rosemarie, Fort Lauderdale

Business traveller
Liked: Staff & service, property conditions & facilities
Staff professional and friendly. Paid for a four nights stay. Flight canceled due to two days of flooding in Florida. Advised hotel to propose stay to following week. They refused, lost that money, had to rebook and pay again. Trip was for medical reasons. Hotel rug needs cleaning. Had a bad smell. Room large and clean.
Stayed 4 nights in Jun 2024