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Holiday Inn Houston SW - Sugar Land Area by IHG

3.0 star property

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Photo gallery for Holiday Inn Houston SW - Sugar Land Area by IHG

Meeting facility
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Meeting facility
Property amenity

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
11160 Southwest Freeway, Houston, TX, 77031
  • Stafford Centre
    ‪4 min drive‬
  • Sugar Land Town Square
    ‪7 min drive‬
  • Westheimer Rd
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Houston SW - Sugar Land Area by IHG

Hotel in Houston with a 24-hour business center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a 24-hour business center, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-in. Change of towels is available on request.
Holiday Inn Houston SW - Sugar Land Area by IHG offers 207 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Holiday Inn Houston SW - Sugar Land Area by IHG, you'll be close to Stafford Centre. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, meeting rooms, and conference space
  • 7 minutes by car from Sugar Land Town Square and 10 minutes from Smart Financial Centre at Sugar Land
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6695 square feet (622 square meters) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Houston SW - Sugar Land Area by IHG. Free self parking is available.

This 3-star Houston hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,695 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 29 2022 to March 31 2026 (dates subject to change):
  • One of the swimming pools
  • Bar/Lounge(s)
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday 59s@Beltwy 8
Holiday Houston-SW-Hwy 59s@Beltwy 8
Holiday Inn 59s@Beltwy 8
Holiday Inn Houston-SW-Hwy 59s@Beltwy 8
Holiday Inn Houston SW Sugar Land Area Hotel
Holiday Inn SW Sugar Land Area Hotel
Holiday Inn Houston SW Sugar Land Area
Holiday Inn SW Sugar Land Area
Holiday Inn Houston Southwest-Hwy 59s @ Beltway 8 Hotel Houston

Holiday Inn Houston SW - Sugar Land Area by IHG Reviews

Reviews

5.8
Rating 10 - Excellent. 216 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 179 out of 1001 reviews
Rating 2 - Terrible. 296 out of 1001 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Triconne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
The experience while staying here was unbelievable. The hotel was in no condition to be open and I was not notified of it being in the middle of renovations. When we arrived the hotel looked deserted. The room had bugs, the water from the shower had to be ran for 10 minutes because it was black. There was a hole in the wall where the bathroom vent should be and the chair in the room was broken. Didn’t know until I fell out of it!! Refund you say? I couldn’t get one because I didn’t book with the hotel directly! I was stuck, disappointed and scared!
Stayed 3 nights in Nov 2024

10/10 Excellent

Runeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and patience. They provide excellent directions for area shopping and return to airport.
Stayed 2 nights in Oct 2024

2/10 Terrible

may

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean there smoke smile in side the room
Stayed 2 nights in Nov 2024

2/10 Terrible

Sana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked out from this hotel in 1 hour. I wanted it to shower, but the water didn't work. It had a horrible smell in the room. AC in the room wasn't cooling properly. The lobby was very, very HOT. It seemed like the AC wasn't working. Very bad experience.
Stayed 1 night in Nov 2024

2/10 Terrible

Steve

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant odor in lobby and elevator. Man at front desk was rude and unprofessional. Bathroom and shower not properly cleaned. Property is outdated and should just close until renovations are complete.
Stayed 1 night in Oct 2024

10/10 Excellent

Neerav

Stayed 1 night in Oct 2024

10/10 Excellent

MAZARALI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Martin

Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Business traveller
Room have smell Furniture, old and damaged
Stayed 1 night in Oct 2024

4/10 Poor

Waleed

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator was really dangerous
Stayed 2 nights in Oct 2024

2/10 Terrible

Syed, Frisco

Disliked: Cleanliness, amenities, property conditions & facilities
We had a bad experience at this location. Carpet smelled. Hooks in the bathroom were falling off. Bathroom Door would not lock.
Stayed 1 night in Sep 2024

6/10 Okay

Duc

Too much noisy from the air conditioner
Stayed 1 night in Sep 2024

2/10 Terrible

Eduardo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will file a complaint with BBB
Stayed 1 night in Sep 2024

2/10 Terrible

esther

Travelled with group
Disliked: Cleanliness, amenities, room comfort
Once arrived it was totally empty. Inside was nasty. Front desk agent were fine, rooms smelt like mold and weed. Hallways did as well. I felt unsafe so we left and checked in somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

LaMarcus

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Olumayowa

Liked: Cleanliness
No breakfast available
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Business traveller
Location was little bit dirty
Stayed 3 nights in Aug 2024

10/10 Excellent

Andy And

Stayed 7 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location, Great front desk service. Got an upgrade, Thank you
Stayed 4 nights in Aug 2024

6/10 Okay

Cheryl

Travelled with family
Disaster area
Renovations are in process therefore no amenities are available. They do not tell you beforehand. Pool is green, Place is a disaster
Stayed 1 night in Aug 2024

4/10 Poor

Bryan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
During the check in I was told that the bar/dining area would be closed indefinitely along with the breakfast, gym and pools. Some of the buttons on the elevators were broken causing it to malfunction at times and take us to the wrong floor and or just not take us anywhere at all resulting in using the stairs (we were on the 4th floor and the stairs have zero A/C). Although I knew they weren’t included I think all rooms should have a fridge and microwave especially since there was no breakfast provided or any free drinks resulting in having to pay for the vending machine. There also was a panel in the shower that was broken and was popped out of place. Also I think there should be a small safe to put valuables in like firearms, jewelry, money, IDs, etc. Only things that were good were the staffs friendliness, check in and check out.
Stayed 2 nights in Jul 2024

2/10 Terrible

Anum

Disliked: Cleanliness, property conditions & facilities
Dirty sheet, noisy ac
Stayed 1 night in Jul 2024