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Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

Exterior
Exterior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Katy Mills Mall
    8 min walk
  • Typhoon Texas
    19 min walk
  • Leonard E. Merrell Center
    3 min drive
  • Houston, TX (SGR-Sugar Land Regional)
    34 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

Hotel with free parking, a quick walk to Katy Mills Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offers 100 accommodations with safes and hair dryers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel. During your stay, you're just a quick walk from Katy Mills Mall. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by foot from Katy Mills Mall and a 3-minute drive from Typhoon Texas
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel. Free self parking is available.

This 3-star Katy hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: USD 7-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 847 reviews" "
Rating 8 - Good. 183 out of 847 reviews" "
Rating 6 - Okay. 53 out of 847 reviews" "
Rating 4 - Poor. 41 out of 847 reviews" "
Rating 2 - Terrible. 49 out of 847 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Clean, comfortable, modern!! Definitely a 10!!
Stayed 1 night in Sep 2024

10/10 Excellent

Bridget

Stayed 2 nights in Sep 2024

6/10 Okay

Tenanile

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, you get what you pay for
Stayed 1 night in Sep 2024

8/10 Good

Olivia

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant food options very limited, Food preparation just OK
Stayed 3 nights in Sep 2024

8/10 Good

Rodney, Rockport

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Aug 2024

10/10 Excellent

TJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, very quiet location near a major shopping center. So easy to get around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

8/10 Good

Jean-Claude, WALLINGFORD

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place and well run. Greeted by staff in and out all the time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2024

10/10 Excellent

Uzi

Coffee machine did not work and noisy from above late at night
Stayed 1 night in Aug 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very clean, and accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

O

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

allan

Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Redeemed
I was booked at another hotel that was awful. I left and looked up this one then booked a reservation. The staff was amazing. Hotel was clean, comfortable and a safe environment. I had an amazing experience and this is my new favorite place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, convenient to Katy Mills
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, the staff were extremely nice and helpful. The location of hotel was great , close to shopping areas, food and activities for my family and I. My family and I will definitely stay here again in the future. We all truly ENJOYED our stay here.
Stayed 2 nights in Jul 2024

6/10 Okay

Whitley

Travelled with family
Liked: Cleanliness
Not a good experience for us
Our stay was okay. Could have been much less stressful as it was a back to school vacation for the kids. My biggest problem was the hotel placed three pending transactions on my card. One was reversed on check in day, and one posted. But then on the day of checkout another pending transaction posted and placed the money in my bank account on hold. The manager had no idea and said it should release in a few days but I could not get a clear answer of why it happened in the first place. When we first arrived to the room, we sanitized, unpacked and went to the pool around 5 pm. Around 7 pm the lights went out in the building for about 3.5 hours. There was no bad weather or anything around us that should have caused this to happen. We were stuck in a hot room with children, soaking wet and bathing using our cellphone light with no estimated time of restoration. It was too much to pack up and move my family of 6 to another hotel so we set a time to wait before we moved to another hotel. The morning of check out, the plugs in the entire room were not working. My phone did not charge and we almost overslept past check out time.
Stayed 2 nights in Jul 2024

10/10 Excellent

LaTorie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dustin

Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and enjoyable. Family friendly.
Stayed 2 nights in Jul 2024