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Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

Exterior
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6978 Windwater Parkway North, Houston, TX, 77036
  • Harwin Drive Shopping District
    11 min walk
  • Lucy Ethiopian Restaurant & Lounge
    4 min walk
  • Smith Lands Station
    13 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    49 min drive

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Front of property

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About this property

Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel

Hotel with free breakfast, near Arena Theater
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel offers 91 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel. During your stay, you'll be within walking distance of Arena Theater. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Arena Theater and a few minutes from Houston Baptist University
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1098 square feet (102 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel. Self parking is free.

This Houston hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1098 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to July 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston SW Galleria Area Hotel
Holiday Inn Express SW Galleria Area Hotel
Holiday Inn Express Houston SW Galleria Area
Holiday Inn Express SW Galleria Area
Inn Express SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area

Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 811 reviews" "
Rating 8 - Good. 175 out of 811 reviews" "
Rating 6 - Okay. 81 out of 811 reviews" "
Rating 4 - Poor. 61 out of 811 reviews" "
Rating 2 - Terrible. 88 out of 811 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Esteban

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was good but it could had been better. Pancake machine was not working so no pancakes for breakfast. The trash from our room was never picked up. Our damp towels were never replaced with new dry towels for our whole stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Edgar

Disliked: Amenities
There were bugs and trash all in the room! Terrible personnel as well as customer service.
Stayed 3 nights in Sep 2024

8/10 Good

Annette

Stayed 1 night in Sep 2024

2/10 Terrible

Tayler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they claim they didn’t have any rooms when we got there after we already paid online and only gave me half of a refunds
Stayed 2 nights in Sep 2024

2/10 Terrible

Armando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
Terrible. The hotel receptionist provided poor customer service. She had the exterior glass doors locked and would not let us in the lobby. She spoke to us from 20 feet away through the glass doors and she kept repeating, “we have no rooms, contact your booking agent”. I tried to explain that I already had my reservation with confirmation number but she would not give me an explanation. She continued to repeat herself. There was another family that was there before me and she was telling them the same thing as they were in the same predicament. They had their reservation but were not allowed in. This was very frustrating and caused me to have to look for a last minute change of hotels. I’ve stayed at Holiday Inns for close to 30 years now and this was honestly my 1st bad experience. The receptionist could have done better. Now I have to wait on trying to get my money refunded. Not sure if I’ll give them another chance. Maybe, maybe not.
Stayed 1 night in Sep 2024

2/10 Terrible

Recep

Disliked: Cleanliness, amenities, property conditions & facilities
The pillows, bedspread and sheets smelled very bad and were dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Katherine

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Beto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Normally I would have asked to switch rooms, but after working 15 hours and only having 7 hours to rest and go back to work I just dealt with it. But once those elevator doors opened to the third floor it was nasty. I didn’t understand why the hallway was so hot and had nasty odors coming from eacb room like there could be a dead body in one until I got to my room. The entire third floor just creeped me out. The air conditioner was on its lowest at 60 degrees but the room stayed at 78 and my sleep number is usually 68. The carpet by the AC was soaked and has a mildew smell to it. I figured all the rooms had this problem and the hotel didn’t know how to handle it. I travel a lot and the free soap and such is the cheapest they can provide in the hotel business. The breakfast was just sad so I went towards the oatmeal as a saving grace, but it was wayyy too runny. The front desk was delightful though!
Stayed 1 night in Sep 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wilani, Auburn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean and has a fresh look. Although, there is no room available for early check in (we had a red eye flight) checking in is fast and easy. Our room is clean and tidy however the bathroom lights is not working. Breakfast is very good and yummy. Parking is spacious.
Stayed 1 night in Sep 2024

8/10 Good

Destiny

Liked: Cleanliness, staff & service
The staff was nice and the room was relatively clean after I had to exchange rooms because my original room did not have AC. It’s too hot not to have that working
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Stayed 1 night in Sep 2024

4/10 Poor

Miranda

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Noorullah

Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Stayed 5 nights in Aug 2024

2/10 Terrible

Dante

Travelled with family
Disliked: Staff & service
Terrible visit
I was double charged and issue still haven’t be resolved. The front door was locked while the desk attendant was sleep and made us go through the side door time was only 11 pm breakfast was limited due to the pancake and juice machine being broken
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was set away from the main highway in a quiet location.
Stayed 1 night in Aug 2024

10/10 Excellent

Francis, Houston

Stayed 1 night in Aug 2024

8/10 Good

Markita

Liked: Staff & service, property conditions & facilities
Nice hotel . Good location
Stayed 3 nights in Aug 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet , clean place
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024