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Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel

Exterior
Outdoor pool
Suite, 1 King Bed
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9120 West Road, Houston, TX, 77064
  • Sam Houston Race Park
    5 min drive
  • Heron Lakes Golf Course
    6 min drive
  • Traders Village
    7 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    22 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Near Sam Houston Race Park

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1000)
The price is €96
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Comfort Suites Near Sam Houston Race Park

About this property

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel

Hotel in Houston with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel offers 87 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel. During your stay, you'll be close to Jersey Village Dog Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from CityCentre and 12 minutes from Memorial City Mall
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 350 square feet (32 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel. Free self parking is available.

This Houston hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (350 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston NW/Beltway 8 West Road
Holiday Inn Express Houston West Road
Holiday Inn Express NW/Beltway 8 Hotel Houston West Road
Holiday Inn Express Houston NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road
Holiday Inn Express Houston NW/Beltway 8 West Road Hotel
Holiday Inn Express NW/Beltway 8 West Road Hotel
Holiday Inn Express Houston NW/Beltway 8 West Road
Holiday Inn Express NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road
Express Nw Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 811 reviews" "
Rating 8 - Good. 180 out of 811 reviews" "
Rating 6 - Okay. 50 out of 811 reviews" "
Rating 4 - Poor. 35 out of 811 reviews" "
Rating 2 - Terrible. 44 out of 811 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tamara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Okay but can be better, updated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chinonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Fidel A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 2 nights in Aug 2024

6/10 Okay

Gerneita

Stayed 1 night in Aug 2024

8/10 Good

Marquita

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an quite and security officer present
Stayed 3 nights in Aug 2024

10/10 Excellent

Ezinne

Liked: Amenities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Very nice people who were helpful at every step
Stayed 1 night in Aug 2024

8/10 Good

Luom

N
Stayed 2 nights in Aug 2024

6/10 Okay

Arup

Stayed 1 night in Aug 2024

8/10 Good

Joe, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms and beds are comfortable. Air conditioning was excellent. Plumbing is great .
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Pattie, Palm Coast

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
This is by far the worse Holiday Inn I’ve stayed at. Check in seemed like a bother to the clerk and every time we passed the counter there was never anyone there. The room had a musky smell. The beds were at least clean and comfortable but we couldn’t even get them to bring extra blankets to our room. The service was terrible and the employees didn’t seem like they really wanted to be bothered with requests.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Management and front desk were completely incompetent Watched Newsmax at nught but cable provider did not allow access to Newsmax during the day Bacon wasn’t provided at breakfast
Stayed 1 night in Aug 2024

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for room and facilities. Nice pool and the 1200 checkout is a plus. Breakfast was good, although would have preferred a waffle maker instead of the pancake maker since it seemed to not be working every time we tried to use it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Perla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No offense to the establishment, but I was expecting a 4/10 hotel. I was wrong, everything was smoothly to check in to check out. No confusion to getting billed to the room when my kids purchased snacks. I recommended this hotel for family stays.
Stayed 1 night in Aug 2024

8/10 Good

Jose

Me gustó la ubicación
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting and Poor Staff
Worst Holiday Inn Express I have stayed at. We had a couple of problems there: 1. We found a bedbug in one of our booked rooms, and when we told the person at the front desk, he just said ok. My wife had to tell him to tell the manager and he just asked for our phone number and told us the manager will call us back (we haven’t received any call). Such a disgusting experience to have in a Holiday Inn Express, we are never going back to these hotels. 2. On the day of the checkout (which is at 12pm) the housekeeper tried to get into our room two times at 8am while we were sleeping (we had hung the do not disturb thing in our door and locked it) and a couple of minutes later she knocked on the door and asked that if we were going to checkout. Such an unprofessional staff. 3. Another one of our booked rooms was in front of the Boiler Room and told the front desk person that our room smelled of a lot of gas, she just said that it is normal, and she can’t do anything. I don’t know if that’s normal but I’m pretty sure it is not, that is such a dangerous thing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Katrin

Liked: Cleanliness, room comfort
Disliked: Staff & service
This hotel is usally nice, this is about my third or fourth stay, at check in the lady was not too friendly, we stayed on the third floor and the room had a really weird smell , even after i sprayed deodorant the smell was still there. The wifi was terrible.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024