Holiday Inn Express & Suites Houston NW - Cypress Grand Pky, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Houston NW - Cypress Grand Pky, an IHG Hotel

Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
21410 Fairfield Place Drive, Cypress, TX, 77433
  • Houston Premium Outlets
    7 min walk
  • Cypress Lakes Golf Club
    6 min drive
  • Zube Park
    7 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    40 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Houston NW - Cypress Grand Pky, an IHG Hotel

Hotel with free breakfast, a quick walk to Houston Premium Outlets
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Houston NW - Cypress Grand Pky, an IHG Hotel offers 96 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Cypress hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The shopping around Holiday Inn Express & Suites Houston NW - Cypress Grand Pky, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Houston Premium Outlets. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 1-minute drive from Houston Premium Outlets and 6 minutes from Cypress Lakes Golf Club
Holiday Inn Express & Suites Houston NW - Cypress Grand Pky, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Houston NW - Cypress Grand Pky, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Cypress hotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston NW Cypress Grand Pky Hotel
Holiday Inn Express Houston NW Cypress Grand Pky
Express Houston NW Cypress Pk
Holiday Inn Express Suites Houston NW Cypress Grand Pky

Holiday Inn Express & Suites Houston NW - Cypress Grand Pky, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 875 reviews" "
Rating 8 - Good. 166 out of 875 reviews" "
Rating 6 - Okay. 34 out of 875 reviews" "
Rating 4 - Poor. 21 out of 875 reviews" "
Rating 2 - Terrible. 43 out of 875 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good experience
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, professional And courteous
Stayed 2 nights in Aug 2024

8/10 Good

dina, Lake Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were great, very nice, the staff was excellent, however the outside pool area, was very dirty, tables not cleaned, floors dirty, the pool bathrooms dirty but sweated or cleaned, the parking lot, people liter from their vehicles, however I watched staff walked pass it all day whille I was at the pool, they were even taking the garbage out, and walking right pass all the liter, which brought attention to all the birds.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenya

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location with attentive staff.
Stayed 1 night in Aug 2024

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quiet and wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shekeitha

Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed here a couple times when playing baseball in the area! It has always been clean, and everyone there is so nice. This is our go to hotel when we’re in the area!
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Amenities
Great place
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
It was Nice! I enjoyed the stay...I No Complains!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Larisa, Laredo

Stayed 1 night in Jul 2024

6/10 Okay

Holly, Plano

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Property conditions & facilities
The front desk people are rude and on the phone. The place is not light well in parking lot. Safety is a problem.
Stayed 2 nights in Jul 2024

10/10 Excellent

LAKSHMI PRIYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and the people was very nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Felisia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seemed fairly new, nice finishes and common area. We loved that it was within walking distance to the outlet mall. Breakfast had lots of good options. We came with a youth team for a tournament and what impressed me the most was the staff. A hurricane had just come through Houston 4 days prior and many people in the area were still without power including some employees. Despite all that, Melissa, at the front desk took great care of our group. She confirmed the property was still open, helped coordinate rooms, provided dining recommendations, packed carry-and-go breakfasts for our players because our game time was before breakfast and helped some of our team with late check out. She was wonderful!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024