Holiday Inn Express & Suites Houston East - Baytown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Houston East - Baytown, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
7515 Garth Road, Baytown, TX, 77521
  • San Jacinto Mall
    12 min walk
  • Houston Methodist San Jacinto Hospital
    5 min drive
  • Pirates Bay Water Park
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    38 min drive

Room options

Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Houston East - Baytown, an IHG Hotel

Hotel in Baytown with free breakfast and a fitness center
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite.
Holiday Inn Express & Suites Houston East - Baytown, an IHG Hotel offers 91 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston East - Baytown, an IHG Hotel. During your stay, you'll be within walking distance of San Jacinto Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 12 minutes by foot from San Jacinto Mall and a 5-minute drive from Houston Methodist San Jacinto Hospital
Holiday Inn Express & Suites Houston East - Baytown, an IHG Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. The business-friendly Holiday Inn Express & Suites Houston East - Baytown, an IHG Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Baytown hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not have a front desk. Guests can access their accommodation through a private entrance.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston East Baytown Hotel
Holiday Inn Express Houston East Baytown Hotel
Holiday Inn Express Houston East Baytown
Hotel Holiday Inn Express & Suites Houston East - Baytown
Holiday Inn Express & Suites Houston East - Baytown Baytown
Holiday Inn Express Hotel Suites Baytown
Holiday Inn Express Suites Houston East Baytown
Holiday Inn Express Houston Hotel
Holiday Inn Express Houston
Express Houston East Baytown
Holiday Inn Express Suites Houston East Baytown

Holiday Inn Express & Suites Houston East - Baytown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 188 out of 382 reviews" "
Rating 8 - Good. 101 out of 382 reviews" "
Rating 6 - Okay. 33 out of 382 reviews" "
Rating 4 - Poor. 27 out of 382 reviews" "
Rating 2 - Terrible. 33 out of 382 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Would stay uere again.
Stayed 1 night in Sep 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! We came to Baytown to visit Pirates Bay and have a little mini staycay away from home in Houston; our check-in was easy and the front desk rep Nicole was amazing from start to finish. When we arrived in our room we noticed our television wasn’t working for some reason (tried all troubleshooting options) and needed more towels for the kids. I called the front desk and Nicole not only brought fresh towels personally, she also brought another television to replace the one that wasn’t working! She could’ve easily apologized for the non-working one and left it at that but she went above and beyond, we were truly grateful for her, she was amazing!
Stayed 1 night in Jul 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My bad experience at the Holiday Inn
My stay at the Holiday Inn in Baytown was pretty bad food was awful. No one cleaned my room for three days. I did ask the managers were pretty bad talking. The hotel smells like smoked. My key card did not work most of the time.
Stayed 1 night in Jul 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My horrible experience at the holiday inn
My room was missing tv. Remote Their room key was not working most of the time I stay there for today’s and I was not able to get most of the time around the other doors. The breakfast was pretty bad service was pretty bad. My room was pretty dirty. What’s there 2 days I asked for them to clean my room. Nobody came through man years were pretty bad loud talking.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never recommend!!!!
The whole floor of the hotel reeked of smoke. Our hotel room stuck so bad of smoke it gave me a headache. When I open our bag of clothes at our home the clothes REEKED of smoke. It’s very upsetting seeing as how my children stayed with us. I would never suggest this place to anyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the stay , super clean.
Stayed 1 night in Jun 2024

8/10 Good

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a two night stay, clean, felt safe.
Stayed 2 nights in Jun 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top tier service
I had a small issue that was resolved so quickly it blew my mind. Rooms were clean, all the amenities were spot on, and Management was excellent and very friendly. I'll be back soon!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Candace

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with the property. I don't know what is going on with Holiday Inn lately. The room had a bad smell. There was a light missing in the bathroom. Also a leak in the tub. The blinds did not go down so we had the light from outside shining in. I was not pleased at all. Will not return.
Stayed 1 night in May 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful when I had just stopped in for the night
Stayed 1 night in May 2024

10/10 Excellent

Kandice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halls were a little unkept. Room was clean.
Stayed 2 nights in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in May 2024

8/10 Good

Miguel

Stayed 1 night in May 2024

8/10 Good

Linda

Stayed 4 nights in Apr 2024

6/10 Okay

Tim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is great and the room was spacious. Breakfast is good but no plain coffee creamer, it’s hazelnut or vanilla and that’s it. Facility needs repairs. No cold water from faucet, bathroom fan not working, toilet running constantly, not enough lighting in the room. Generally old, worn decor, drawer on cabinet kept rolling out and getting in the way. It’s not a horrible place to stay but is not priced appropriately for what you get.
Stayed 2 nights in Apr 2024

8/10 Good

Kari A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Comfy bed, yummy breakfast, cold room!! Perfect!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe. The staff was kind.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no issues with our stay! Staff was very friendly! Definitely will be back when visiting again
Stayed 1 night in Mar 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, room comfort
meh
Hotel is old. Old furniture. Old fashioned. But, I imagine people stay jere for the view and the proximity to the main strip. Check in guy wasnt very friendly or welcoming. They were out of coffee at their continental breakfast but the view was pretty and the room was clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024

6/10 Okay

Hugo

Stayed 2 nights in Mar 2024