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Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Free daily continental breakfast
Fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
5450 Vista Rd, Pasadena, TX, 77505
  • HCA Houston Healthcare Southeast
    4 min drive
  • San Jacinto Community College
    6 min drive
  • Pasadena Convention Center & Fairgrounds
    6 min drive
  • Houston, TX (HOU-William P. Hobby)
    14 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Comm)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Suite (Specialty)

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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Exterior

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Pool
Hot tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (375)
The price is €147
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Express & Suites Deer Park, an IHG Hotel

About this property

Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel

Hotel in Pasadena with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel offers 96 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Kitchenettes offer refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel. During your stay, you'll be within walking distance of iT'Z Family Food & Fun. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from iT'Z Family Food & Fun and a few minutes from St. Luke's Patients Medical Center
Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel also features laundry facilities, express check-out, and a front-desk safe. Free self parking is available.

This Pasadena hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Turndown service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Upon check-in guests must provide a Photo ID matching the name on the reservation along with a valid Credit Card for incidentals. No exceptions will be made.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston E Pasadena Hotel
Holiday Inn Express Houston E Hotel
Holiday Inn Express Houston E Pasadena Hotel
Holiday Inn Express Houston E Hotel
Holiday Inn Express Houston E Pasadena
Holiday Inn Express Houston E
Hotel Holiday Inn Express & Suites Houston E - Pasadena Pasadena
Pasadena Holiday Inn Express & Suites Houston E - Pasadena Hotel
Hotel Holiday Inn Express & Suites Houston E - Pasadena
Holiday Inn Express & Suites Houston E - Pasadena Pasadena
Holiday Inn Express Suites Houston E Pasadena
Express Houston E Pasadena
Holiday Inn Express Suites Houston E Pasadena

Holiday Inn Express & Suites Houston E - Pasadena, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 596 reviews" "
Rating 8 - Good. 116 out of 596 reviews" "
Rating 6 - Okay. 45 out of 596 reviews" "
Rating 4 - Poor. 23 out of 596 reviews" "
Rating 2 - Terrible. 28 out of 596 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

McDonald

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay
The rooms are very spacious! Beds were comfortable. The tub had mold stains. Also under the faucet drain. The breakfast wasn't all that great. The coffee was extra super strong. I had to just throw it away.
Stayed 2 nights in Aug 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T P Getaway
This was our 5th time staying here, and it's always great
Stayed 2 nights in May 2024

4/10 Poor

Yasir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is closed Always
Stayed 1 night in Aug 2024

10/10 Excellent

Zeeshan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Jul 2024

6/10 Okay

Marcus

Liked: Staff & service, amenities
Disliked: Cleanliness
The gym was the only nice part about the place. Had to be moved from my first room due to a mainenace issue with the plumbing after the first night. Both rooms I stayed in had black caulking around the tubs. And one of the floors was all sticky. Second night people were partying in the rooms and there were people running back and forth and yelling in the halls for 2 nights in a row who trashed the halls and elevators.. Beds were clean and the workers behind the desk were very friendly and I saw them be firm with the other obnoxious guests.
Stayed 4 nights in Jul 2024

4/10 Poor

Jesus

Travelled with family
Liked: Room comfort
Has gone down in cleanliness
Room wasn’t ready at checkin and we were ok with that but we were not ok when they came knocking 45 min before checkout trying to clean the room. The bathroom shower and sink were clogged. Found a bug in the shower. The floors were dirty and the stairwell looked like someone dumped a trash can going down the stairs from the 2nd floor. Left this morning and the wet towels left behind last night were around the pool. Not sure if staff is short or not but just looks messy. Also freezer was not working in our fridge but was brought to front desks attention to look at.
Stayed 1 night in Jul 2024

10/10 Excellent

Waldo Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff. Everything clean. Breakfast very good.
Stayed 1 night in Jul 2024

4/10 Poor

Kristine

Travelled with family
Disliked: Staff & service, room comfort
Overnight Stay
I booked a $200 room with 2 queen beds and a pull out couch for my family of 4 adults. When we got to the hotel, we were told that we had booked a room with just a king sized bed. I pulled up my receipt from hotels.com and the front desk attendance shrugged his shoulders and said "sorry, there are no other rooms within a 2 hour radius." So, we took the room. My daughters shared the small pull out couch. We had to put the mattress on the floor because it was too small for 2 18year olds to share without falling off. There were peanuts and candies all over the mattress. The worst part is the hotel claimed to not have any blankets or pillows for the pull out couch. Luckily, my girls had a couple of blankets in the car - and my husband and I gave them our top sheet. So, they slept on a bare mattress with no pillows. I don't understand what the hotel thought when they saw a reservation for 4 adults. I am willing to bet, they gave our room to somebody else in hopes we would not show up - or if we did show up it would be late and we would just accept our fate. I guess they were correct... we just accepted our fate for the night. Hotels.com offered us a $25 refund for the mixup. I can't say that made it any better.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Probably wouldn’t stay again
There was no one thing that made our stay unpleasant. It was a bunch of small things. Like the (big)hole in the wall in the shower that was covered with white duct tape. They almost had me because I didn’t notice that until the second day. No sheets on the pull out sofa etc. Then we decided to stay a third day. We had to move to a different room, which I understand, but in the new room there was mold in the shower, broken tiles on the walls in the bathroom, the tv remote was missing, and again no sheets on the pull out sofa. There were a lot of kids running around the halls and being loud. I understand that to a point as I believe there were some families that had been displaced from a recent hurricane. All and all it wasn’t the worst experience I have ever had (That was a La Quinta Inn), but it wasn’t the greatest either.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Everything went well, no issues. The staff was helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nilay

Travelled with family
Liked: Staff & service, property conditions & facilities
The only thing problem i had was i was there for 2 night. After 1st day we went out we came back and the room wasn't clean so i call the front desk and they say we don't clean room every day we do it every other day. I stay in soo many hotel and this is the first time i ever heard this.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 1 night in Jun 2024

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff.
Stayed 1 night in May 2024

4/10 Poor

Rachael

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room smelled like pee and sheets were dirty.
Stayed 2 nights in May 2024

4/10 Poor

Xenia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
we received a room that was already used and the bed sheets were everywhere and there was left over food.
Stayed 1 night in May 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Brandon

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, amenities
Everything was great!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Adan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super friendly. The whole hotel was nice and clean. Would definitely stay here again.
Stayed 6 nights in Apr 2024