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Holiday Inn Express & Suites Houston West - Katy by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston West - Katy by IHG

Reception
Suite, Multiple Beds
Outdoor pool
Suite, 1 King Bed with Sofa bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
21010 Katy Fwy, Katy, TX, 77449
  • Typhoon Texas
    ‪7 min drive‬
  • LaCenterra at Cinco Ranch
    ‪7 min drive‬
  • Katy Mills Mall
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Wyndham Garden Katy Energy Corridor

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1245)
The price is €118
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Wyndham Garden Katy Energy Corridor

About this property

Holiday Inn Express & Suites Houston West - Katy by IHG

Hotel in Katy with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Houston West - Katy by IHG offers 97 accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Houston West - Katy by IHG gets high marks from our customers. During your stay, you'll be close to Katy Mills Mall. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Katy Mills Mall and 13 minutes from CityCentre
Holiday Inn Express & Suites Houston West - Katy by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1163 square feet (108 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Houston West - Katy by IHG. Self parking is free.

This Katy hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 777 reviews
Rating 8 - Good. 167 out of 777 reviews
Rating 6 - Okay. 62 out of 777 reviews
Rating 4 - Poor. 32 out of 777 reviews
Rating 2 - Terrible. 41 out of 777 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xitlalli

Stayed 1 night in Dec 2024

2/10 Terrible

Don

Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Comfortable. Safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

ron

Business traveller
Liked: Amenities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was put on the first floor and heard every door open and close all night. I have stayed here before and never had that issue. If I stay again I will request a different floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Stayed 5 nights in Nov 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb customer care and service
Very spacious corner room with large windows in two directions. Superb service. Many people were in town for a nearby show. After discovering that most of us would be leaving before breakfast was available we discovered the hotel started breakfast--a very nice one, as breakfasts in hotels go--early to accomodate those who had to leave much ealier. Kuddos! Bed was refreshingly comfortable. Room was immaculate. A great stay!
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Liked: Staff & service, property conditions & facilities, room comfort
Needs more thorough cleaning
This is the second time this year that we stayed at this hotel. It’s very convenient for our needs and we like the king room with extra space. While it looked very clean, I accidentally dropped something and had to find it in the carpet, that’s when I discovered how truly filthy the carpet was and the bathroom floor wasn’t much better. The underside of the toilet hadn’t been cleaned either. I know good help is hard to come by, but vacuuming, cleaning the floors and toilet are pretty basic.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The room was very comfortable and breakfast was outstanding Definitely stay here
Stayed 1 night in Dec 2024

10/10 Excellent

Ricca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth

Overall everything was to my satisfaction.
Stayed 1 night in Nov 2024

8/10 Good

kaite

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Quiet. Comfortable bed. Great staff from front desk to breakfast attendant as well as housekeeping.
Stayed 1 night in Nov 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean, updated and located close to everything you need.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Liza

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff made the experience! They were so kind and attentive.
Stayed 1 night in Aug 2024

10/10 Excellent

El jefe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Oct 2024

10/10 Excellent

Alicia S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Ashkan

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff I’ve ever experienced! Everyone was so nice and helpful! Super comfortable room and no smoke smell anywhere! We will stay there again definitely!
Stayed 1 night in Nov 2024

10/10 Excellent

Rodger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer building, has a great BBQ restaurant across the parking lot, easy parking, some rooms, have more room at no additional charge, we got a larger than usual corner room
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Due to language barrier, cleaning staff did not understand that I told them to come back to clean my room later. I was in the process of getting dressed. After several attempts to communicate, I held up the "do not disturb" sign and told her to come back later. I was gone from ~11:00 am - midnight. The room was not cleaned due to the cleaning crew not understanding English.
Stayed 2 nights in Oct 2024