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Holiday Inn Express & Suites Houston West - Katy

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston West - Katy

Reception
Outdoor pool
Exterior
Suite, Multiple Beds
Suite, 1 King Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
21010 Katy Fwy, Katy, TX, 77449
  • Andretti Karting and Games
    ‪3 min drive‬
  • Katy Grand
    ‪4 min drive‬
  • Second Baptist Church West Campus
    ‪5 min drive‬
  • Houston, TX (LKS-West Houston-Lakeside)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Room

Wyndham Garden Katy Energy Corridor

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1056)
The price is €118
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Wyndham Garden Katy Energy Corridor

About this property

Holiday Inn Express & Suites Houston West - Katy

Hotel in Katy with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Houston West - Katy offers 97 accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Houston West - Katy gets high marks from our customers. During your stay, you'll be close to Katy Mills Mall. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from Katy Mills Mall and 13 minutes from CityCentre
Holiday Inn Express & Suites Houston West - Katy offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1163 square feet (108 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Houston West - Katy. Self parking is free.

This Katy hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (1163 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 762 reviews
Rating 8 - Good. 165 out of 762 reviews
Rating 6 - Okay. 61 out of 762 reviews
Rating 4 - Poor. 32 out of 762 reviews
Rating 2 - Terrible. 40 out of 762 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Liza

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff made the experience! They were so kind and attentive.
Stayed 1 night in Aug 2024

10/10 Excellent

El jefe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Oct 2024

10/10 Excellent

Alicia S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Ashkan

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff I’ve ever experienced! Everyone was so nice and helpful! Super comfortable room and no smoke smell anywhere! We will stay there again definitely!
Stayed 1 night in Nov 2024

10/10 Excellent

Rodger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer building, has a great BBQ restaurant across the parking lot, easy parking, some rooms, have more room at no additional charge, we got a larger than usual corner room
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Due to language barrier, cleaning staff did not understand that I told them to come back to clean my room later. I was in the process of getting dressed. After several attempts to communicate, I held up the "do not disturb" sign and told her to come back later. I was gone from ~11:00 am - midnight. The room was not cleaned due to the cleaning crew not understanding English.
Stayed 2 nights in Oct 2024

2/10 Terrible

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Awesome
Very clean the breakfast was very good. Will come back again.
Stayed 1 night in Oct 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monica Helena, Gooding

Travelled with family, Business traveller
Liked: Staff & service, amenities
Staff made up for anything that wasn’t a full 5 stars.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jeff

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
We booked a 2 queen room with pull out couch to sleep 5. We got a king room and pullout couch. They said our room we booked was unavailable. They had no rollaway beds so someone had to sleep on the floor. After being in a car driving for 15 hours that is completely unacceptable.
Stayed 1 night in Oct 2024

10/10 Excellent

Alma R Melendez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Chona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good!
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Conner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

maung than, wingdale

Liked: Cleanliness, staff & service, property conditions & facilities
The chef from kitchen is very friendly. He is enjoying his job.
Stayed 3 nights in Sep 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Ricardo

Stayed 6 nights in Aug 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at this Holiday Inn Express was outstanding. Hotel was very new, clean and room was large. The best room I've ever stayed in for this hotel chain. I will stay here again and recommend this place to others.
Stayed 1 night in Sep 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service
The staff is great. The pool needs more attention and hot tub was not working. But the rooms were clean and I was able to get check-in early. I will return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente room. Very clean. Delicious breakfast. Near shops and fun pkaces for kids. And most of all we feel very safe.
Stayed 2 nights in Aug 2024