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Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Indoor pool
Suite, 1 King Bed (Additional Living Area)
Exterior
Exterior
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Discovery Green
    ‪5 min walk‬
  • Toyota Center
    ‪5 min walk‬
  • George R. Brown Convention Center
    ‪9 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, in-room safe, desk, laptop workspace

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Down duvets, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Additional Living Area)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1002)
The price is €158
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn Houston Downtown by IHG

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Hotel with free breakfast, a short walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers 112 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

4/10 Poor

Diego, The Woodlands

Travelled with family
Disliked: Amenities, property conditions & facilities
We went to this hotel for its proximity to the Toyota Center. We wanted to walk there for a concert. Other than that, the hotel was sinply not good. The property had a weird mix of paint/humid smell. The TV also did not work.
Stayed 1 night in Nov 2024

2/10 Terrible

Joanne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very unhappy with this room. It was NOT the way your rooms looked online on the website. The bathroom is atrocious and is very unsafe to take a shower without at least one safety bar. We are seniors and it is very unsafe. The room looks like it is under construction and it was far from finished and therefore it should not have been allowed to be occupied.
Stayed 3 nights in Nov 2024

2/10 Terrible

Chrissy

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible. Filthy. Door wouldnt lock properly. Felt unsafe! NEVER STAY HERE AGAIN!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door lock didnt work , you have to insert the card several times, it has a humid smell, the tv didnt work. The roof at the entrance in falling
Stayed 1 night in Oct 2024

6/10 Okay

Jayanna

Business traveller
Liked: Staff & service
Very convenient location to the convention center. The building was damaged, I assume from a hurricane and no progress the entire week I was there.
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not great for the price
The room was kind of gross. There was chipped paint, rusted bars in the bathroom. There was no towel bar to hang a hand towel other than the rack above the toilet. No shelf at all in the shower, so we had to set our toiletry items on the floor of the shower. The shower water got warm but never hot. The walls in our room were pure white with zero art or wall-hangings, not even one framed painting or artwork to look at. On the plus side, the front staff was nice, breakfast was good, and I liked having a fridge and microwave in the room. But overall I feel the room was way overpriced. We paid $819 for 3 nights which seemed outrageous for what we got. Maybe it’s justified because of the location, but still a disappointment, as I’ve stayed in many Holiday Inn Express hotels, and I’ve never seen one this run-down.
Upgrades are needed
Nowhere to set our shower items other than on the floor
Chipped paint
Very unsightly rust or some kind of gunky build-up
Stayed 3 nights in Oct 2024

6/10 Okay

Loraleigh

Stayed 1 night in Aug 2024

2/10 Terrible

mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in terrible shape. Falling apart. Extremely dirty, grimy, disgusting. The floors in the hotel room were "sitcky". Shower had no pressure. Not clean - human hair all over the place. curtains were threadbare. The smell in the hallway WAS mold. Everything about the hotel is completely run down, The free breakfast was so bad!!!! For instance, omelets were runny. Bread was stale. The coffee was absolutely terrible. The cream was even curdled. The front entrance was a mess - from the storm. But still. The storm was a relatively long time ago.....we will never stay there again!!!! They should refund everyone their money to safe face and reputation. This hotel gives Holiday Inn (an iconic US brand -especially for travels) a bad name and a black eye.
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not great
It was decent but not great. Parking was a challenge with construction, room and AC smelled moldy, loud club across the street made it dificult to sleep the first night, shower water preasure non-existant. Updates needed all around, but it seems they are working on it. Staff were friendly but sparse. Amenities again decent, not great. Location not ideal for George Bush Convention center.
Stayed 2 nights in Oct 2024

4/10 Poor

Darrell

Travelled with family
Property is old and tired. Location is good. Staff friendly and helpful. If you get a bedroom at the back of the hotel beware there is a nightclub (BAUHAUS) that blasts out music until 3am in the morning. Bring ear plugs or noise cancelling headphones or you are not sleeping.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok if you're not picky
The good - 1) Very close to the Toyota Center 2) A decent breakfast, available over 4 hours 3) Bed was comfortable The bad - 1) Nightclub across the parking lot was bumping until 2am 2) Our room appeared to be starting to fall apart - Stains on curtains, lampshade ripped, bathroom with patches on walls
Stayed 2 nights in Oct 2024

10/10 Excellent

Piotr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

rROGELIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel definitely needs some very needed outside cleanup. outside landscape looks like a jungle. interior is clean.
Stayed 1 night in Oct 2024

8/10 Good

Alondra, Oklahoma City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom door did not close right, the mattress for the sofa was super thin very uncomfortable. Not enough water pressure when changing from bathtub setting to shower head. However, it was a very spacious suite, overall clean, and convenient location.
Stayed 1 night in Oct 2024

6/10 Okay

Melissa, Fort Worth

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location was great and convenient. The property had a lot of issues of water damage from the storm. The flooring of my room and hallway was unleveled. The hotel had many unfinished projects for renovation. The breakfast was good with different options.
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location a few blocks from dining, ok area, site under renovation. Better than normal continental breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Selena

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The stay was okay. The room had an old moldy smell, the floor was uneven which was odd. While the location was good, there needs to be security or something. There was broken glass in the parking lot and people that were about to fight across from the building. The building was not the nicest looking on the inside but for the price its managable.
Stayed 1 night in Sep 2024

6/10 Okay

Rachael

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The first night was a bit rough and the first room had a terrible leak from the ceiling and smelled of mold and mildew. We were switched to a different room and our toilet did not work and it also smelled of mildew but no other rooms to switch to until the morning and after all day traveling and super late check out we waited to be switched. The next room was fine and no real issues but was not on the same floor as the construction that was going on for renovation.
Stayed 2 nights in Sep 2024

2/10 Terrible

BLANCA

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Dustin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
Good
Stayed 3 nights in Aug 2024