Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Indoor pool
Point of interest
Suite, 1 King Bed (Additional Living Area)
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
1810 Bell St, Houston, TX, 77003
  • Toyota Center
    ‪6 min walk‬
  • George R. Brown Convention Center
    ‪9 min walk‬
  • Daikin Park
    ‪13 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Additional Living Area)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Hotel with free breakfast, a short walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers 112 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gregory

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
In a pinch, its not as bad as it looks.
The hotel is in poor condition, it looks like they have tried to keep up, but really just need to renovate the place. Carpet torn and missing, room recently painted, but there was no toilet paper holder in the bathroom, paint dripped on the floor, lots of stuff like that. Entrance has caution tape aound the covering, where part of that roof has fallen down, and so if its raining, you're bringing your luggage in from wherever you actually park.
Stayed 2 nights in Dec 2024

10/10 Excellent

joseph

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Christiana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and affordable, very clean. The staff were great and the included breakfast was amazing. The only problem was the elevator could use a little maintenance as it made a few stange sounds that made me nervous but overall it was a great experience.
Stayed 2 nights in Dec 2024

8/10 Good

Katie

Travelled with family
Liked: Staff & service
The property is about average. The room smells like stale cigarettes.
Stayed 1 night in Dec 2024

6/10 Okay

Judita

Travelled with partner
Need reconstruction
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for an event at the George R Brown convention center.
Stayed 5 nights in Nov 2024

8/10 Good

Deborah

Stayed 1 night in Nov 2024

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Close to Toyota Center
Building is a lot older than the pictures and price. Rooms are run down and halls smell like smoke. Staff did accommodate an allow is to check in early. They were friendly and attentive. Breakfast was great and plenty of options.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Abigail

Travelled with family
Liked: Staff & service
Great price for location.
Good basic stay. Friendly staff. Great price for location.
Stayed 2 nights in Nov 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, amenities
I was there for a concert at the Toyota Center and it literally took me 2 minutes to walk there. Great locations. The day manager was so nice and professional. Though renovations are in progress, the customer service was very good!
Stayed 2 nights in Nov 2024

4/10 Poor

Krishna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Should’ve been a Cheaper Rate
Kinda smelled like mildew throughout hotel…sheets smelled funny and bed was very uncomfortable. The people above us seemed like they were pacing back and forth stomping above our heads…lol
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities
The room reeked of mildew. We found roaches. We the pool was cloudy and gross. Over all worse stay in my whole life. Only good thing was breakfast.
Stayed 3 nights in Nov 2024

4/10 Poor

JAMES

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Building in front is falling down. Rooms looked like the landlord special.
Stayed 2 nights in Nov 2024

8/10 Good

Brandi

Travelled with family
Na
Stayed 1 night in Nov 2024

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

gretchen

Stayed 2 nights in Oct 2024

4/10 Poor

CAITLIN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t do it again
One of our multiple rooms had to move rooms multiple times because of plumbing back ups. Besides theprice being high under major renovations and whole place was a mess.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosalinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Nov 2024

2/10 Terrible

Alie

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is gross. It’s dirty and the staff wasn’t helpful at all. The heat wasn’t working in my room, there wasn’t another room available. At 8pm I called down for a blanket and was told that housekeeping left at 3pm and I would need to ask in the morning. I replied, “am I supposed to freeze overnight?” Then she put me on hold and told me to come to the front desk for a blanket. I DO NOT recommend this place. It also appears to be falling apart or under construction which made the outside very messy and dirty. My shower was dirty upon arrival, things were missing in my room, I just felt dirty and gross. I was in town for a convention and had no other choice. I would rather stay in my car
Stayed 3 nights in Nov 2024

8/10 Good

Bonnie

Stayed 1 night in Oct 2024

8/10 Good

Curt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay since we were going to the convention center for a show.
Stayed 2 nights in Oct 2024

4/10 Poor

Priscilla

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024