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Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel

Japanese garden
Exterior
Lobby sitting area
Exterior
Pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
11303 Westheimer Rd., Houston, TX, 77077
  • Westheimer Rd
    1 min walk
  • Texas Training & Conference Centers
    7 min walk
  • Royal Oaks Country Club
    2 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    36 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications, Transfer Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sleep Inn & Suites near Westchase

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1003)
The price is €86
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Sleep Inn & Suites near Westchase

About this property

Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel

Hotel with free breakfast, steps from Westheimer Rd
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel offers 127 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel. During your stay, you're just a quick walk from Westheimer Rd. Free WiFi in public areas, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Westheimer Rd and 6 minutes by car from CityCentre
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel. Self parking is free.

This Houston hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Swimming pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Houston Westchase Westheimer
Holiday Inn Express Houston Westchase Westheimer Hotel
Holiday Inn Express Westheimer Hotel
Holiday Inn Express Houston Westchase Westheimer
Holiday Inn Express Westheimer
Holiday Inn Express Suites Houston Westchase Westheimer
Holiday Inn Express Suites Houston Westchase Westheimer
Holiday Inn Express Westheimer

Holiday Inn Express and Suites Houston Westchase - Westheimer, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 488 out of 1003 reviews" "
Rating 8 - Good. 238 out of 1003 reviews" "
Rating 6 - Okay. 102 out of 1003 reviews" "
Rating 4 - Poor. 65 out of 1003 reviews" "
Rating 2 - Terrible. 110 out of 1003 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ana

Stayed 1 night in Sep 2024

2/10 Terrible

Kerry, Houston

Disliked: Amenities
Don’t want to talk about it
Stayed 2 nights in Sep 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jina

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
Not only did the staff give me side comments about booking 3rd party, I came to check in late afternoon and they kept insisting I didn’t have a reservation although I had a booking confirmation and my prepay receipt. I used to work for IHG and I know problems can arise, however, after over 30mins-1hr of them consistently telling me they couldn’t find my reservation, it turned out THEY checked in someone into MY prepaid reservation. The customer’s reservation didn’t match my name, their check in dates wasn’t even the same dates as mine , nor the type of room they requested. Mistakes happen, but This was such an issue as they also made ME wait to call the guest down to have them reverse payment when the guest wasn’t in their room instead of checking me in with a different room and dealing with their error afterwards. This delayed my group’s plans due to the wait as well. In addition, we only had 2 towels in a 2 queen bedroom. When we came downstairs to request for two additional towels, The front desk gave me an attitude saying “this is a 1 king and you can only have 2 towels” after I politely told the FO we had a double queen and not a king bedroom. I work in customer service so I understand things can happen and I’ve always loved staying at this particular location. However, this was the worst experience I’ve ever had at any hotel I’ve stayed at. I’ve never written a review before, but after our experience we could not push this aside.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nasir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing and clean the room was spacious and had lots of dining options nearby.
Stayed 2 nights in Aug 2024

6/10 Okay

TNeja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It as a great stay. Didn’t like the unexpected 150 deposit.
Stayed 1 night in Sep 2024

8/10 Good

Khanh

Travelled with family
Liked: Amenities, property conditions & facilities
Room
Stayed 2 nights in Aug 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely satisfied.
Stayed 9 nights in Sep 2024

10/10 Excellent

Adeola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort, durable, and elegant
Stayed 2 nights in Aug 2024

2/10 Terrible

Maqbool

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very bad experience at this property. I could smell drugs in the elevator, and my room ceiling was leaking water. On Saturday, there were people partying until 5:00 AM and I wasn’t able to sleep since they were being very loud and noisy. Housekeeping would never clean my room and when I had asked to get a towel, they didn’t give me one so I had to go downstairs and get one myself, as well as getting my own toilet paper. They also have a very limited menu and are always running out of things. Overall they are not doing their job correctly, and I would not recommend this place to anyone.
Stayed 12 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Falah, Dallas

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Quantella

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

DeShawn

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
My room smelled like urine. I found a dirty diaper underneath the tv stand. The front desk didn’t want to come clean it up. Then I noticed long hair on the restroom floor(I’m a bald headed man)! Manager changed my room. The manger was overwhelmed, the hotel itself was nice and comfortable, but the manner needed help so he can be more accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

Huu Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 2 nights in Jul 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the property and staff are friendly and courteous.
Stayed 1 night in Aug 2024

10/10 Excellent

Genaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, just I little bit far from downtown, but other than that it was good experience
Stayed 2 nights in May 2024

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Erlin

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Iris, Brownsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice overall. Towels were a little thin. Beds were comfortable. Not sure whether the framework was wood. We could hear the folks from the top floor walking around. Shower head pressure could have been better. Breakfast was okay. Coffee was not good. They need to replenish courtesy water more often.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kwmane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Oktorian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024