Hilton Garden Inn Houston NW/Willowbrook

3.0 star property

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Photo gallery for Hilton Garden Inn Houston NW/Willowbrook

Garden
Bathroom shower
Bar (on property)
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

Map
7979 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪2 min walk‬
  • Willowbrook Mall
    ‪13 min walk‬
  • Aerodrome
    ‪15 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

Room, Accessible

  • 15 sq m
  • Sleeps 4

Room, Accessible

  • 15 sq m
  • Sleeps 2

Room (Drinks & Snacks)

  • 15 sq m
  • Sleeps 4

Room, Accessible

  • 15 sq m
  • Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed

  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite

  • 27 sq m
  • Sleeps 4

Room, Accessible

  • 15 sq m
  • Sleeps 4

Room, 2 Queen Beds (Drinks & Snacks)

  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

  • 30 sq m
  • Sleeps 4

Suite

  • 27 sq m
  • Sleeps 4

Two Double Beds

  • 15 sq m
  • Sleeps 4

Deluxe

  • 15 sq m
  • Sleeps 4

Deluxe, One King Bed, Accessible

  • 15 sq m
  • Sleeps 4

Similar properties

About this property

Hilton Garden Inn Houston NW/Willowbrook

Suburban Houston hotel in Willowbrook with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Houston NW/Willowbrook. During your stay, you're just a quick walk from Houston Methodist Willowbrook Hospital. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Steps from Houston Methodist Willowbrook Hospital and 13 minutes by foot from Willowbrook Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Houston NW/Willowbrook offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 2920 square feet (271 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Garden Inn Houston NW/Willowbrook. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Free self parking is available.

This 3-star Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
Hilton Garden Inn Houston NW/Willowbrook has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 9.00-14.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2920 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook

Hilton Garden Inn Houston NW/Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 560 reviews
Rating 8 - Good. 133 out of 560 reviews
Rating 6 - Okay. 50 out of 560 reviews
Rating 4 - Poor. 34 out of 560 reviews
Rating 2 - Terrible. 38 out of 560 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Setareh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

Robert, Holland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant closed early out of everything that should be commonly stocked.
Stayed 1 night in Nov 2024

4/10 Poor

Aimee

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Dylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not well stock in the room for a weekend stay
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

8/10 Good

Dimitre, West Linn

Liked: Cleanliness, staff & service
This is a decent lodging option when in Willlowbrook / Cypress area, it’s an older hotel with some updates and in a decent overall condition (not exceptional but clean and very decent). Was too sleepy so I didn’t try their free breakfast. The front desk people weren’t very warm… but they did their job well. No complaints, and I’d stay here again. By the way… Love their midcentury modern chandeliers, located by the front entry!!! That’s such a great detail that almost feels out of place considering the rest of the hotel which is kind of “run of the mill” corporate style.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Stayed 2 nights in Oct 2024

8/10 Good

Jalan

Stayed 1 night in Nov 2024

10/10 Excellent

robert

Stayed 1 night in Nov 2024

10/10 Excellent

Antionette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

8/10 Good

Carleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The front desk staff was very friendly/ pleasant and professional. The staff during breakfast was great. I would recommend the hotel to my friends and family. I will definitely go back to Hilton garden in Houston Texas. I just love everything!
Stayed 5 nights in Oct 2024

10/10 Excellent

Tais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Edison

Business traveller
Disliked: Cleanliness, staff & service
Rooms were dirty
Stayed 3 nights in Oct 2024

8/10 Good

Chasidy

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan Sean, .

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place in Houston Willowbrook area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Karim Bin, New York

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

lee

Business traveller
Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Ruben

Stayed 2 nights in Aug 2024

6/10 Okay

helga carolina

Liked: Cleanliness, property conditions & facilities
I have been staying at the hotel for many years and the breakfast was very disappointment, very basic if you don't ask for extras. there were three days that no one came to made the bedroom and the refrigerator doesn't work.
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024