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Hilton Garden Inn Houston NW America Plaza

3.5 star property

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Photo gallery for Hilton Garden Inn Houston NW America Plaza

Exterior
Reception
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
14919 Northwest Fwy, Houston, TX, 77040
  • Sam Houston Race Park
    ‪9 min drive‬
  • Baseball USA The Yard
    ‪9 min drive‬
  • Memorial City Mall
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Extended Room

In-room safe, desk, laptop workspace, soundproofing

King Bed Extended Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, laptop workspace, soundproofing

One King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible (Bath tub)

In-room safe, desk, laptop workspace, soundproofing

One King Bed, Non-Smoking, Accessible (Bath tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Smoking, Jetted Tub

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Two Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed

Junior Suite, One King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Hyatt Place Houston-Northwest / Cy-Fair

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1004)
The price is €112
for 1 room
includes taxes & fees
30 Apr - 1 May
Hyatt Place Houston-Northwest / Cy-Fair

About this property

Hilton Garden Inn Houston NW America Plaza

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary weekday newspapers. Televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Houston NW America Plaza. During your stay, you'll be within walking distance of K1 Speed Houston. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Garden and Grille
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from CityCentre and 10 minutes from Memorial City Mall
  • Cats and dogs welcome for a fee
Hilton Garden Inn Houston NW America Plaza offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6500 square feet (585 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Houston NW America Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy to-go breakfast daily from 6 AM to 10 AM.
The Garden and Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 6 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 10 AM for a fee: USD 8 to 13 for adults and USD 8 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults, and USD 8 to 13 for children
  • Self parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Hilton Garden Inn Houston NW America Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the hotel ,it was clean and the bed was really comfortable....Will reserve again!
Stayed 1 night in Jan 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for my best friends baby shower just for a couple days & everything was perfect. Checkin was good, our room was good, hot water , good water pressure. They turned on a fire pit in the front of the property & that was amazing! We parked directly in front of property right under the HUGE lights .
Stayed 2 nights in Jan 2025

10/10 Excellent

Nia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE

Excelente hotel excelente servicio en excelente área muy limpio muy ordenado todo excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Great hotel and restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MIKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Stayed 2 nights in Nov 2024

8/10 Good

Raymond

Stayed 2 nights in Sep 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

anthony, Greenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rahan

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and awesome service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel Santa

Liked: Cleanliness, property conditions & facilities
Great professional service
Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Nov 2024

4/10 Poor

Tonya

Travelled with family
Disliked: Room comfort
We stayed her cause we went to a quinece near by first things first…the water didn’t get hot it was Luke warm at its best and I let that go…now it’s 5am and I’m up because it’s hot, I put the air on 60 and it still is warm inside here…so I have to rate this staying a 2 if that, water and air or definitely things I should have automatically! We won’t return
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 3 nights in Oct 2024

6/10 Okay

Mathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We’ve encountered a few problems with the hotel. Barely any lighting in our room, the toilet kept messing up, and our room phones kept not working. Overall it was an alright stay for a couple of days but I wouldn’t book it for a vacation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dev

Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like convenience and good hospitality! This hotel demonstrated this!
Stayed 3 nights in Oct 2024

10/10 Excellent

M kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jonita

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024