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Hampton Inn & Suites Houston Sugar Land

2.5 star property

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Photo gallery for Hampton Inn & Suites Houston Sugar Land

Free daily buffet breakfast
Reception
Exterior
Iron/ironing board, bed sheets
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
218 Promenade Way, Sugar Land, TX, 77479
  • Constellation Field
    ‪3 min drive‬
  • Sugar Land Town Square
    ‪5 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪5 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Iron/ironing board, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Iron/ironing board, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Iron/ironing board, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Iron/ironing board, bed sheets

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave

Iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Iron/ironing board, bed sheets

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Premium bedding, down duvets, pillow-top beds, desk

Hyatt Place Houston/Sugar Land

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1452)
The price is €104
for 1 room
includes taxes & fees
1 May - 2 May
Hyatt Place Houston/Sugar Land

About this property

Hampton Inn & Suites Houston Sugar Land

Hotel in Sugar Land with free breakfast and a fitness center
This hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Air-conditioned accommodations at Hampton Inn & Suites Houston Sugar Land offer irons/ironing boards. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Houston Sugar Land. During your stay, you'll be within walking distance of Constellation Field. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Sugar Land Town Square and 5 minutes from Smart Financial Centre at Sugar Land
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Houston Sugar Land offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. Hampton Inn & Suites Houston Sugar Land also features a front-desk safe and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Sugar Land hotel.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 3,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites Sugar Land TX
Hampton Inn & Suites Houston Sugar Land Hotel
Hampton Inn & Suites Houston Sugar Land Sugar Land
Hampton Inn & Suites Houston Sugar Land Hotel Sugar Land

Hampton Inn & Suites Houston Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 374 reviews
Rating 8 - Good. 49 out of 374 reviews
Rating 6 - Okay. 24 out of 374 reviews
Rating 4 - Poor. 15 out of 374 reviews
Rating 2 - Terrible. 26 out of 374 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugar Land missing some sweetness

A three day stay at Sugar Land was fine apart from the strong cleaning chemicals that made my eyes water. We left the "do not disturb' on the door so that the room wasn't serviced, however we still had to brave the chemical smell when the cleaning staff were on our floor. Also, the amount of disposable plastic and paper created at breakfast makes this hotel not very eco friendly. Location and access are very good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yoshenobia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Falco

Stayed 4 nights in Dec 2024

6/10 Okay

GLORIA

Disliked: Room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and the staff was very helpful.
Stayed 2 nights in Dec 2024

2/10 Terrible

Johnny

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel experience of our lives!!!! The owner and GM are the most horrible people that you would hope not meet!! We were locked out of our room and they finally put us in another room without our luggage around 3am. We were told we would get a refund, but the receipt showed that it was put on someone elses card. They refuse to fix it or even talk to us!!
Stayed 1 night in Dec 2024

10/10 Excellent

Solomon

Stayed 3 nights in Dec 2024

10/10 Excellent

Violeta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. H-E-B within walking distance. My son got sick while on our trip and there was even an urgent care in the same parking lot.
Stayed 2 nights in Dec 2024

6/10 Okay

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

EMMANUEL

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Suite

Had an excellent 2-night stay in suite with 2 queen beds. Breakfast was also very good with eggs cereal waffles etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Praveenkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

christmas stay

Every thing was great except the office computer was not working.
Stayed 10 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and friendly staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place !
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Dec 2024

10/10 Excellent

susana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Staff gave bad service. Also we had many issues with key cards not working. Multiple trips to the third floor and back. Not a great stay for a corporate trip / event.
Stayed 1 night in Dec 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our team on was clean and the staff was welcoming. They worked hard to make certain the guests were happy.
Stayed 2 nights in Dec 2024

2/10 Terrible

Corinna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was mayhem. Received keys for our 2 rooms on the 6th floor. One was not cleaned yet. Went back downstairs and traded it for a room on the second floor. Grabbed my luggage from the 6th floor, went to the new room, and the key didn't work. Went down again and got a new key. Entered room and promptly jumped in the shower. While in there, sombody opened my room door. I had been patient with the mix-ups but this was too much. I called the desk and insisted that they explained what happened and who had access to my room. If it was a staff member, I wanted it confirmed by the staff. The same front desk person said they would figure it out and call me back because they were very confused. 45 minutes passed with no phone call. I went to the desk and she said "oh it was just housekeeping". This young lady was so confused through the whole process and there was a real possibility that she gave a key to some rando. I left unsure of my safety and the safety of my belongings. Would not stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Stacy

Travelled with family
Disliked: Staff & service, amenities
Reserved room with 2 queen and fold away because 3 in our group. One large towel in room and no linens or pillows for fold away. When i asked for linens was told all they had was large towels and no washcloths. They said take pillows off other beds for fold away and gave a pack of king size box spring covers that were supposed to be sheets for fold away and said thats all they had because housekeeping was off already at that time and manager was gone! In the morning when i was checking out i asked to speak to the manager again she was gone or as the “receptionist” told me “she’s probably still asleep but she usually doesn’t answer”!! She then asked me if i wanted her to bring sheets up to the room right then!!! I WAS CHECKING OUT!!
Stayed 1 night in Dec 2024

10/10 Excellent

corinna, san antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms
Stayed 1 night in Dec 2024