Hampton Inn Houston-Willowbrook Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Free daily on-the-go breakfast
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7645 West FM 1960, Houston, TX, 77070
  • Willowbrook Mall
    2 min walk
  • Houston Methodist Willowbrook Hospital
    14 min walk
  • Aerodrome
    15 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    34 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Non-Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn Houston-Willowbrook Mall

Suburban Houston hotel in Willowbrook with free breakfast
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Hampton Inn Houston-Willowbrook Mall offers 74 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Houston-Willowbrook Mall. During your stay, you're just a quick walk from Willowbrook Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Steps from Willowbrook Mall and 14 minutes by foot from Houston Methodist Willowbrook Hospital
  • Cats and dogs welcome for a fee
Hampton Inn Houston-Willowbrook Mall offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Hampton Inn Houston-Willowbrook Mall also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Houston hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 283 out of 507 reviews" "
Rating 8 - Good. 137 out of 507 reviews" "
Rating 6 - Okay. 44 out of 507 reviews" "
Rating 4 - Poor. 23 out of 507 reviews" "
Rating 2 - Terrible. 20 out of 507 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alberto

Stayed 4 nights in Aug 2024

6/10 Okay

Robin

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Only about 5 parking spaces in front. Others were handicap. The back of hotel parking did not feel safe to me. Employee kept their personal car parked under awning all day . The staff was not welcoming. There were 3 people behind the desk and the worker who checked me in had to be told to “check her in” .
Stayed 1 night in Sep 2024

8/10 Good

Tennille

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left early came back late. Little chance for activities. However, appreciated the quite and comfort of the hotel
Stayed 3 nights in Aug 2024

8/10 Good

Ransom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This propery was fair. However, I've stayed at better for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Isaura

Stayed 2 nights in Aug 2024

4/10 Poor

Mario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To much mold everywhere
Stayed 1 night in Aug 2024

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT COFFEE
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wafa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024

10/10 Excellent

Dara

Stayed 3 nights in Jun 2024

4/10 Poor

Elpidio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had four rooms seven people at the pool the guy at the front desk was rude explain to me I can only have three towels even though I had seven people swimming
Stayed 1 night in Jun 2024

6/10 Okay

Darnell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors were sticky and gross, but everything else was fine.
Stayed 2 nights in Jun 2024

10/10 Excellent

YAO-HUI

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was great checking was fast and easy . The gentleman at desk was pretty cool and had us on our way to room in less the 5 mins . Upon getting to room as i had read on reviews furniture is slightly out dated and room was musty like humid carpet . Bed is comfty .. and breakfast is just the best 👌 plenty to choose from , pool was okay found out that id would rather swim outside instead indoor still a cool pool. So much to do aound here .. i would recommend
Stayed 2 nights in Jun 2024

6/10 Okay

Aryam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When I booked I needed a accessibility for a wheelchair. They told me when we got there that the ac was not working on all the rooms they had. In my stay could not take a bath because it is hard for me. Overall the room was clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in May 2024

2/10 Terrible

Huynh Dong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in on the ground floor, near the swimming pool. The bedroom was very damp and had an unpleasant smell. There was no bath soap during my stay, even though I informed the reception. The floor was very damp and very uncomfortable, the air conditioner was not cold enough.
Stayed 3 nights in Jun 2024

6/10 Okay

Luis, Houston

Okay service
Stayed 1 night in May 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
GREAT NIGHT STAFF
It was a little confusing because and other hotel is in the driveway you have to take so you have to drive around to the backside. I didn’t know that Hilton bought the Hampton Inn franchise so that was a little confusing but the front desk evening staff were SUPER KIND and VERY HELPFUL when I needed a late check out after getting back to the hotel being at the hospital. They were the best thing about the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Finney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024