Embassy Suites by Hilton Houston Near the Galleria

3.5 star property

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Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Lobby
Terrace/patio
Lobby
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Housekeeping
  • Parking available
  • Hot tub

Explore the area

Map
2911 Sage Road, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • Richmond Avenue
    ‪7 min walk‬
  • Williams Tower
    ‪10 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪42 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 42.9 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Houston Near the Galleria

Suburban Houston hotel in The Galleria with free breakfast
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, a free shopping center shuttle, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and self parking.
Embassy Suites by Hilton Houston Near the Galleria offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Embassy Suites by Hilton Houston Near the Galleria. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Williams Tower and Ice at the Galleria
  • Free shopping center shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Houston Near the Galleria offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Houston Near the Galleria. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Houston hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Palm Court

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1700 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Houston-Near Galleria
Embassy Suites Houston-Near Galleria
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Embassy Suites Houston-Near Galleria Hotel
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Embassy Suites
Embassy Suites Houston Near The Galleria
Embassy Suites by Hilton Houston Near the Galleria Hotel
Embassy Suites by Hilton Houston Near the Galleria Houston
Embassy Suites by Hilton Houston Near the Galleria Hotel Houston

Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 115 out of 1002 reviews
Rating 2 - Terrible. 116 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

DEYSON

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Balwant, Bangkok

Liked: Cleanliness, amenities, property conditions & facilities
This property seriously need to invest some money repairing the elevator which has been broken for ages. Another one works but gives jerks all the time. Rest was fine. Loved the happy hour. Even evening they serve salad and snacks. Love going back there.
Stayed 5 nights in Nov 2024

6/10 Okay

Jody Lynn

Liked: Cleanliness, amenities
Hotel was some what clean but needs to be updated, little run down. The breakfast was awful! The food was cold and the selection was not great. Other than that our stay was good!
Stayed 2 nights in Nov 2024

4/10 Poor

Euphemia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, Roaches, Roaches. I reported where the insects were in the room at Front Desk, they claimed that Mgr (Zach Erdman) would call me back to discuss my issue but he didn't bother. The piping fabric around sofa and chair was ripped-open, the Leather-like Headboard was peeling. There were dishes full of food left on garden floor ledge for days!! I paid nearly $500 for 2-nights to have to leave my LV luggage in garage for few days for fear of brining roaches home!
Stayed 2 nights in Nov 2024

2/10 Terrible

kelly

Stayed 3 nights in Nov 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Belinda

Business traveller, Travelled with partner
5 trucks got broken in at night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and rooms
Stayed 2 nights in Nov 2024

6/10 Okay

Rocio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff was very nice.
The rooms are run down. Restroom didn’t properly flush, old/dirty/broken mattress, ugly ripped headboard, dated carpet, outlets didn’t work, only one elevator works, aircon wasn’t cooling, pool area looked gross. No swans.
Stayed 1 night in Nov 2024

8/10 Good

Lolita

Travelled with family
We stayed 3 nights, our first night our air wasn’t working properly. The next morning I reported, I was rudely told I should have called during the night to report!?? As I ask the supposed boss? Were there repair men on duty at night? She could have cared less and was rude. The headboards are absolutely disgusting!
Stayed 2 nights in Oct 2024

8/10 Good

Capt. Inder Paul, Nanaimo

Stayed 3 nights in Oct 2024

6/10 Okay

Mylex

Travelled with family
The elevator is so slow and only one is working. The convertible bed is hard and a lot of stain
Stayed 1 night in Oct 2024

2/10 Terrible

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities
To start, we were locked out/in the room due to wet paint on door jam. Light above window didn’t work, wonk stopped up and never got room served after asking 4 times at the front desk. Horrible stay. Great location only
Stayed 2 nights in Oct 2024

8/10 Good

Robert, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good location I’ve stayed here numerous times. Breakfast chef pleasant & competent, staff friendly. I arrived at 2pm and was given an early check in which was great. No real issues except only one elevator working so long delays at check in & out times. A fair amount of garbage & trash near elevators from Saturday night. Overall this is a great place to stay, the rooms are very comfortable & the staff were much better than most hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

T.

Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was nice & clean. My stay was excellent. The staff was friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The installations are old. The room I stayed at needed painting to look good, but overall it was just fine for a weekend. My only complaint is that the indoor pool was being serviced during my stay and I wasn't told before booking. The indoor pool was the reason was I had picked that hotel. The breakfast was good though, the people in the kitchen are nice and friendly. Also good to have two complimentary drinks in the afternoon, I wish they didn't limit the time to get them.
Stayed 3 nights in Oct 2024

6/10 Okay

Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2024

4/10 Poor

Janie

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Drinks at supper and breakfast in the morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Bugao

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 1 night in Oct 2024