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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Down duvets, in-room safe, blackout curtains, cots/infant beds
Exterior
Down duvets, in-room safe, blackout curtains, cots/infant beds
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • River Oaks District
    ‪2 min drive‬
  • Lakewood Church
    ‪5 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Kitchen

60-inch LED TV with satellite channels, Smart TV, pay films

Deluxe Suite, 2 Queen Beds, Kitchen

  • City view
  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Microwave

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite, 2 Queen Beds, Accessible, Microwave

  • City view
  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite

Down duvets, in-room safe, blackout curtains, cots/infant beds

Suite

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed with Sofa bed

  • City view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 1 King Bed, Non Smoking

  • City view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, blackout curtains, cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • City view
  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

60-inch LED TV with satellite channels, Smart TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • City view
  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

The Royal Sonesta Houston Galleria

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1062)
The price is €320
for 1 room
includes taxes & fees
17 Apr - 18 Apr
The Royal Sonesta Houston Galleria

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Rd
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Main Street Bar & Grill
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Westheimer Rd and 8 minutes by car from Rice University
  • Free local-area shuttle service
  • Pets welcome for a fee
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 9202 square feet (855 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at DoubleTree by Hilton Hotel & Suites Houston by the Galleria. A free area shuttle within 3 miles is available. Parking is available for a fee.

This Houston hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Main Street Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 35 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 35.00 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1016 out of 1958 reviews
Rating 8 - Good. 360 out of 1958 reviews
Rating 6 - Okay. 262 out of 1958 reviews
Rating 4 - Poor. 163 out of 1958 reviews
Rating 2 - Terrible. 157 out of 1958 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bryon

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Encountered very rowdy guest in the entire weekend.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rene

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Chiffarrron

Liked: Staff & service, property conditions & facilities
Nice location , beautiful view amazing. But parking fees are to much
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room
Stayed 2 nights in Dec 2024

4/10 Poor

Zulema

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was a nightmare. My room wasn’t ready by check in at 4. I drove 6 hours to my destination with my luggage and had nowhere to put it. The gentleman at the front desk was very rude, i was told they’d call me by 4 and never received a call back. I had to call upon myself
Stayed 1 night in Dec 2024

10/10 Excellent

Shantrise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double Tree
The Double Tree never disappoints. I would have liked to be on a higher level but other than the no complaints.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor Manuel M Bonilla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 5 nights in Dec 2024

2/10 Terrible

ronald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms have several stains and not clean at all we switched to 3 different rooms.its nasty straight up
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I would have given 5 stars all around. upon check in we asked for room service every other day and did not receive it even after calling down to the front desk and they said we would have service and update our account. Location wonderful. Staff was pleasant.
Stayed 5 nights in Dec 2024

6/10 Okay

Lauren Loutoyia De

Business traveller, Travelled with partner
Stayed 10 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Huy

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty
Stayed 1 night in Dec 2024

10/10 Excellent

cuong quoc, salem

Stayed 3 nights in Dec 2024

8/10 Good

Nghia, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, shopping, transportation easy access.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dekia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it! Food was amazing ! Staff was pleasant and extremely helpful !
Stayed 2 nights in Dec 2024

2/10 Terrible

Anil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept of customer service does not exist here, even to Hilton Honors members. Just one warm cookie is where it starts and ends. The booking was made for 4 people but they keep only 3 bath towels. When we call to ask for the 4th towel, we are told nobody is there to help with that until 9 A.M And this repeated over the 3 noghts we stayed. With that, coffee and coffee cups were never replaced. So every morning we had to wait for 9 a.m. to request for a missing towel and coffee. After the request was made we wait another hour to get those items. When asked about them, we were told that they have other deliveries to take care of and we should just wait. Oh, and we havento check out by noon.. not one min later...they won't wait without charging extra for late check out. The only plus is it's proximity to Galleria. Will never book here again.
Stayed 3 nights in Dec 2024

6/10 Okay

Edward

Travelled with family
Disliked: Cleanliness
Dirty room and bathroom.
Stayed 1 night in Dec 2024

2/10 Terrible

Vishal

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terribly managed property. Dirtiest rooms I have ever seen in any hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

LADONNA

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location but hotel needs to be updated
Stayed 3 nights in Dec 2024

2/10 Terrible

Souad

Disliked: Staff & service, property conditions & facilities
The staff at the front desk were mean
Stayed 2 nights in Dec 2024

10/10 Excellent

Aytan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
y
Stayed 2 nights in Dec 2024

8/10 Good

Alex

Liked: Cleanliness, amenities
Cookies are great
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2024