Comfort Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites

Suite, 1 King Bed with Sofa bed, Non Smoking
Exterior
Outdoor pool
Lobby
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
15813 2nd Street, Channelview, TX, 77530
  • Port of Houston
    5 min drive
  • San Jacinto Battleground State Historic Site
    8 min drive
  • Battleship Texas
    16 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    28 min drive

Room options

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgraded)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgraded)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites

Hotel with free breakfast, near Port of Houston
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites. During your stay, you'll be close to Port of Houston. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • 5 minutes by car from Port of Houston and 11 minutes from San Jacinto Mall
Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Suites also features an outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Channelview hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

Property is also known as

Comfort Suites Hotel Channelview
Comfort Suites Channelview
Comfort Suites Hotel
Comfort Suites Channelview
Comfort Suites Hotel Channelview

Comfort Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 314 reviews" "
Rating 8 - Good. 62 out of 314 reviews" "
Rating 6 - Okay. 30 out of 314 reviews" "
Rating 4 - Poor. 33 out of 314 reviews" "
Rating 2 - Terrible. 50 out of 314 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Roseanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the worst but close.
Security doors are broken, water is leaking through the stove hood in the kitchenette. There are roaches in the cabinet. The bed is so old it’s like sleeping on concrete. No drinking cups or coffee cups. There is a small coffee pot with no carafe. No utensils, pots or pans. Never again!
Stayed 1 night in Aug 2024

4/10 Poor

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not family friendly
Upon waking in No friendly receptionist. The hallways smell like dirty old carpet. Carpets in the room were filthy. My white socks turned black Ac worked well. Beds were comfortable all that matter but won’t stay again
Stayed 1 night in Aug 2024

2/10 Terrible

Azriel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the worst hotels I’ve stayed at.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept up. No complaints. If you’re looking for a place to sleep close to downtown this is the place
Stayed 1 night in Jul 2024

10/10 Excellent

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young Hispanic male who we encountered when we arrived was very helpful and kind. We had a horrible experience at a different Hotel and it almost ruined our trip. This young man helped us and made our vacation much better. Got us a room quickly and genuinely cared that we had a comfortable stay. I will definitely recommend Comfort Suites in Channelview, Tx.
Stayed 2 nights in Jul 2024

6/10 Okay

Monique

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Family stayed here 8 months ago and the transformation is night and day. 8 months ago it was an enjoyable experience, clean, and good commodities. Now it was dirty, smelled of smoke everywhere, and loud obnoxious people. I wouldn’t mind the stay if it was just myself , but for a family I’m going to avoid this property going forward. Needs management that cares about the property, and creates/enforce standards of stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Leigh

Travelled with family
It was awful. We booked for one night traveling through. First room had grass and hay all over the couch.. the second had HAIRS all over the pillows.. and “bodily fluids” on the couch and foot stools. We left within15 minutes and went to a much CLEANER hotel up the street. I have filed a dispute so hopefully I don’t have to pay for that mess. I’d could negative stars I would.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brenda

Stayed 2 nights in Jul 2024

4/10 Poor

Yvette

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AIR CONDITIONING NOT WORKING PROPERLY.
Stayed 2 nights in Jul 2024

2/10 Terrible

Chelsie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall horrible experience.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I have never seen a more filthy hotel in my life. Dirt and debris everywhere. The Tv had its screen with what looked like a fist imprint. The rooms door lock was broken off. Totally unsafe. Bugs in the bathroom and hair on the sheets. The entire room smelled of mildew. The couch had a large vomit stain that someone put the odor reducer white powder on and left it that way. So disgusting We checked back out immediately and did not stay the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

2/10 Terrible

Jenelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Idriss, Houston

Stayed 1 night in Jul 2024

2/10 Terrible

marium

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
I liked convenience easy Parkin
Stayed 2 nights in Jul 2024

4/10 Poor

Faizon

Disliked: Cleanliness, staff & service, property conditions & facilities
Book at your own risk
The shower was dirty when I arrived. The side doors are propped open with rocks, and lastly the main gate is “closed from 10pm-5am” and I was informed to call the front desk if I arrived after 10pm and no one answered the phone after multiple attempts.
Stayed 2 nights in Jun 2024

4/10 Poor

Roció

Disliked: Property conditions & facilities
Le falta limpieza
Stayed 3 nights in Jun 2024

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities
My room smelled like cigaret bad my door was broken water didnt come out the shower i told them in the front and they said they couldnt give me another room plus my ac was hot never staying there again
Stayed 2 nights in Jun 2024

2/10 Terrible

Santana

Disliked: Staff & service, amenities
I got to the front desk and they canceled my flight
Stayed 2 nights in Jun 2024

8/10 Good

jessica

Liked: Cleanliness, staff & service, room comfort
Good location and customer service
The customer service was great, breakfast was good and location was convenient-walkable stores and restaurants.
Stayed 3 nights in Jun 2024

2/10 Terrible

Bradley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms had not been cleaned. There were lots of hairs on our pillows and the pillows were wadded up cotton balls. Floors had not been vacuumed and bathroom was falling apart. I will not be staying at a comfort suites again and do not recommend thi s hotel.
Stayed 1 night in May 2024

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 10 nights in May 2024